We had some difficulties with our first order of Faux Wood Plantation Shutters. Some parts were missing, and there were some other issues getting assistance to fix the problems. That being said, the company did get contact us with an apology and a partial refund to help compensate for the difficulties. The shutters transformed our downstairs living areas in a highly desirable way.
As a result, we decided to use Blindster again, and put the shutters on all of our windows throughout the house. The second order was handled perfectly; all the needed parts were in place and the construction of the blinds was perfect. We installed them ourselves and they look great. Thanks to Sandra Rawline in the Customer Service department for your assistance. We are happy customers, and we are letting our friends know what a great decision this was.
- Ease of Installation
- 4 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 3 out of 5
Response from Blindster
Hi Lois, we're sorry for any inconvenience you experienced with your first order. We appreciate your patience and understanding. We're glad to hear that your second order went smoothly and that you're happy with the results. Thank you for choosing Blindster again and for recommending us to your friends!
