Faux Wood Plantation Shutters Reviews

Customer Reviews

4 reviews with 3 stars · Clear filters

• Plantation blinds were shipped without hardware and instuction.

  Blinds came shipped in very well packaged boxes and appear to be of very good quality. I am giving 3 stars because they were shipped without hardware even though one of the boxes was marked with " hardware inside" and on a packing slip. Its been over a week and am still waiting on the hardware. I feel that it should have been expedited and shipped over night.

  Value of Product

  3 out of 5

  Quality of Product

  5 out of 5

  Response from Blindster

  Hi Leonard, we’re very sorry that the hardware was missing from your order and for the delay in receiving it after you reached out to us. We understand your frustration, especially when you were expecting the hardware to arrive with your shutters. A member of our customer service team will look into this further and reach out to you separately by email to assist.

  Leonard, Frankford, US · October 5, 2026

• Packaging issues

  The project was wrapped well, but there were some issues I noticed. First, it looked like dropped on the floor prior to packing. There were some black stains. Most of those could be wiped off. A few remained. Also, there were some small scratches on blades. Second, it was wrapped well but one corner with edge was protruded through the plastic bubble wrap and damaged. Those were minor damages, but we didn’t feel good. We have ordered many shutters. It was 12th one. It didn’t happen in 11 previous orders.

  Value of Product

  4 out of 5

  Quality of Product

  5 out of 5

  Ease of Installation

  4 out of 5

  Response from Blindster

  Hi Eiichi, we’re sorry to hear about the issues you noticed with your recent order, particularly since this is your 12th purchase with us and your previous experiences have been positive. We understand how disappointing this must have been. We appreciate you bringing these details to our attention, and a member of our customer service team will be reaching out to you in a separate email to look into this further.

  Eiichi, San Jose, US · June 22, 2026

• Easy to install, but lets some light in

  Bought the faux wood inside mount shutters. Very easy to install (except the screw heads were square, not Phillips or straight, which required a special head). Used shims to level. Cracks of light at the top and bottom, so if you are looking for 100% blackout these may not be for you ( even after caulking the edges).

  Ease of Installation

  5 out of 5

  Quality of Product

  3 out of 5

  Value of Product

  4 out of 5

  Response from Blindster

  Hello Wayne, thank you so much for your feedback. We truly appreciate your comments. Thank you for choosing Blindster.com!

  Wayne · September 1, 2023

• Wrong Shutter

  My last order was incorrect and was told correct shutters would be made and shipped. We received the original order pretty quick but the replacement order we have not received. Wondering what happened? Any word?

  Response from Blindster

  I'm so sorry about this Jerry. I will contact you immediately with the status of the order and we'll make sure there's no issues. Thanks for letting us know.

  Jerry · September 28, 2018