Missing replacement
This is my second order with Blindster. The first order was perfect, but the second order had a bent pole for one of the shades and could't be used. I used the chat and received a quick response that they would replace it and ship it after I provided them with a picture, which I did in the chat, but it would take the same shipping and production time as before. I understand that, but since this was 6 business days ago I still have not received an update on the order for the replacement and there isn't anything listed under my account. I would just like to know that it is actually being made and sent at some point. My office looks ridiculous with all othe windows covered except one.
Chris ·
