Deluxe Light Filtering Solar Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (614)Customer Questions
134 questions · page 1 of 14
Do they fit in mount of old shades?
Asked by Roberta ·
Thanks for reaching out Roberta! It may be possible to use the existing mounting hardware, but we’d want to confirm the specific shades and hardware before saying for sure. Please feel free to contact us at [email protected] or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST, and we can look up your previous order to assist you. You can also check the images in the product gallery, as the Product Details section includes pictures of the hardware. We’re always happy to help you compare the hardware and find the best option for your window!
Answered by Blindster ·
do you make a over the door mount for a 3 door interior patio door 108" w x 76" h 2 fixed glass panels 28" and 1 30" swing in door we would like to pull down at night for privacy / cold
Asked by Chris ·
Hi Chris! Thank you for your interest in our shades! While we can make a shade to accommodate that size, we recommend reaching out to our customer service team at [email protected] or 888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST, to make sure we can determine the best way to install it over your patio door. We’d be happy to discuss your setup with you and review any images or additional details you can provide to help determine the best option for your space.
Answered by Blindster ·
I want to buy the solar shades for my windows. How do I measure the dimensions of my Windows ?
Asked by George H ·
Hi George, thank you for your interest in our solar shades! The correct measuring instructions will depend on whether you're planning to install these shades as inside or outside mounts. In the "How to Measure" section up above, you'll find measuring instructions for both as well as a helpful video. If you'd like to discuss this with one of our representatives, please feel free to reach out to us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST. We'd be happy to assist you further!
Answered by Blindster ·
Is this washable?
Asked by Mendel ·
Hi Mendel, thank you for your question! To wash your shade, use a cloth, sponge, or soft brush and mild detergent that won’t stain or discolor your shade. Always use warm or cold water when washing your shade. If there's anything else we can help with, please don't hesitate to ask!
Answered by Blindster ·
I will be ordering 4 of the exact shades (they will be side by side). Do I have to pay for 4 remotes? In my shopping cart, it looks like I am paying for 4
Asked by Suzanne l ·
Hi Suzanne, thank you for your question! The remote for the Deluxe Light Filtering Solar Shades can control up to 6 shades. We would recommend removing the other 3 remotes if they're not needed. If you need any assistance editing or placing your order, please feel free to contact us at 888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
Does adding a valance cause a bigger gap between shades on a patio sliding door?
Asked by Tina L ·
Hello Tina, thank you for your question about our Deluxe Light Filtering Solar Shades! Adding valances would not create a much larger gap. There may be some in example images in the gallery and/or reviews sections or you can reach out to us at [email protected] or 888-256-8672, Mon-Fri 8a-5p CST and we'd be happy to share some images.
Answered by Blindster ·
We purchased 22 interior solar shades from you a few years back. The plastic covers for the pull chains are cracking. Can we purchase replacements?
Asked by Charles L ·
Hello Charles, thank you for your question! We weren't able to locate any orders associated with your name. For replacement parts, please contact us at [email protected] or 888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
The shade installed easily, but I cannot get the shade to go back. It pulls down smoothly but won’t go up. How do I remedy this?
Asked by Margaret ·
Hi Margaret, thank you for reaching out! We're sorry to hear you're having an issue with your shade. To make sure we provide you accurate troubleshooting steps, we recommend reaching out to our customer service team at your convenience. They can be reached at [email protected] or at 888-256-8672, Monday through Friday, 8AM – 5 PM CST.
Answered by Blindster ·
We just received our blinds and we thought they were adhesive mount?
Asked by Janet ·
Hi Janet, thank you for your question! The Deluxe Light Filtering Solar Shades don't offer an adhesive or no tools option. We weren't able to locate any orders associated with your name or email address. Pease feel free to contact our customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST, we'd be happy to assist you further.
Answered by Blindster ·
will solar shade be 1 7/8 inches shorter on each side or is that the total for both sides?
Asked by Millie ·
Hi Millie, thank you for your question! The fabric of the Deluxe Light Filtering Solar Shades will always be approximately 7/8 - 1 3/8" narrower than the total width ordered. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·