Deluxe Light Filtering Solar Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (614)Customer Questions
134 questions · page 5 of 14
I am ordering a black solar shade for inside mount. The window behind the shade is white but the wall is black. I'm concerned about the white color of the window showing on the sides of the shade material. Do you sell any sort of light blocking sides that attach to the inside window frame ?
Asked by Kim ·
Hello Kim, thank you for your question! We do not sell any accessories such as light blockers, but we have seen other customers in similar situations get creative doing things like painting the white of the frame to be black, or covering it with removable black tape, for example. Our Customer Service team are product experts and are ready to assist if you'd like to brainstorm ideas together or look at alternative window covering options.
Answered by Blindster ·
How can I purchase an additional charging cable? What is the cable product since it is not a standard usb-c?
Asked by Rob D ·
Hello Rob, We can order an extra charger for you. Please email us from our Contact Us page, Call 888-256-8672, or Chat. The newer chargers are USB C, and the older versions are circular plug-ins. So we will gladly look at your order and help you get another charger.
Answered by Blindster ·
Will the "outside" mounting brackets allow for them to be hung upside down? I have a cabinet framing my kitchen window and would like to have the brackets hanging downward from the cabinet. The window trim is thin and has alot of carved design, so no space for the brackets. Would the nylon chain option be viable as well with this ? Thanks!
Asked by Carissa c ·
Hello Carissa, Our brackets can be top, side, and surface mounted. However this depends on the lift type, valance, and other options you pick. We have images in our galleries that will help you see the bracket and understand how they mount.
Answered by Blindster ·
On the Deluxe Light Solar Shades with cordless spring roller bracket what is the dimension from the back of the bracket to the point where the bracket angles for the area where the roller is attached?
Asked by Cathy R ·
Hello Cathy, thank you for reaching out regarding our Deluxe Light Filtering Solar Shades. The dimension of the brackets will slightly vary depending on the ordered width. But for an inside mount the minimum required depth to mount the shade is 2 inches. If you have any further questions please feel free to give us a call!
Answered by Blindster ·
Need to order samples of the Deluxe Solar Shades and, in selecting colors are wondering what percentage of openess I would receive? I'd like to receive 10% openess. How do I get that %?
Asked by Clif ·
Hello Clif, thank you for your interest in our Deluxe Light Filtering Solar Shades. The samples can be ordered on our website or you can give a call to order the samples. You would receive all the percentage options with the colors you choose.
Answered by Blindster ·
What is the difference between the premium light filtering solar shades and the deluxe solar shades?
Asked by Brian ·
Hello Brian, thanks for reaching out about our solar shades. A couple differences Deluxe Light Filtering Solar Shades and the Premium option is different colors, different openness percentages, different lift types and a few more differences. If you have any further questions please feel free to give us a call or send us an email.
Answered by Blindster ·
I plan to order 8 motorized blinds. I want to do inside mount but only have 1 7/8 inch depth. Site says that 2 1/4" needed, but can I get by with lesser and just have the roller sticking out? Also, what is difference between premium and deluxe solar blinds?
Asked by Rick ·
Hello Rick, thank you for reaching out about our Deluxe Light Filtering Solar Shades. Without the proper depth the brackets may not attach properly. Also a few differences between the two products would be different colors, different lift types, different openness percentages and a few more differences as well. Please feel free to give us a call or send us an email for more detailed information.
Answered by Blindster ·
Can I get a different color cassette valance vs the shade color?
Asked by AJ ·
Hello AJ, these cassettes will come color-coordinated to the fabric selected. We do not offer the option to select a different color. I apologize for any inconvenience.
Answered by Blindster ·
what is the plastic ball on the chain for? instructions not thorough enough on how to set up the roller chain.
Asked by Richard ·
Hello Richard, thank you for your question! The clear plastic bead on the beaded chain is a chain stop and is put in place to limit a shade from raising up to far or lowering too far down the roller tube.
Answered by Blindster ·
What's the difference between deluxe and premium solar shades? The only thing I see is the premium won't let me choose reverse roll and it actually comes out cheaper for my window compared to deluxe.
Asked by Nugentca ·
Hello Nugentca, the fabric for each of these 2 categories comes from a different suppliers. There are some small differences here and there such as the fabric, the size range, and the variety of options.
Answered by Blindster ·