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What customers say about it, in their own words.
Questions & Answers (113)4.82
Based on 365 reviews
Summarized by AI from customer reviews
Customers praise the excellent quality and luxurious, thick material that effectively blocks light while adding sophisticated elegance to any room. The fabric is beautiful and durable, arriving quickly and looking even better in person than in photos. Buyers consistently highlight the outstanding value for the price and express strong satisfaction with their purchase.
365 reviews
Love these blinds, eeasy to install and going to order more!
Response from Blindster
Hi Martha! Thank you for sharing your experience. We’re thrilled you love the Premium Soft Fold Roman Shades and find them easy to install. We’re here if you need any help with your next order. Enjoy your new shades!
Martha ·
Love the shades. One did not work properly and I am waiting for a replacement. But overall I love the way they look and feel.
Response from Blindster
Thank you so much for your review, Karen! We’re thrilled to hear that you love the look and feel of your Premium Soft Fold Roman Shades. We appreciate your patience while the replacement is on the way and are confident the new shade will complete the space perfectly. Please don’t hesitate to reach out if you need anything in the meantime!
Karen, Pinehurst, US ·
Blinds arrived well packlaged,received what we ordered, and easy to install. The quality is what we expectec. ordered two more based on our experience.
Response from Blindster
Hi Frank, thank you for the 5-star review. We’re glad the Premium Soft Fold Roman Shades arrived well-packaged, you received what you ordered, and they were easy to install. It’s great to hear the quality met your expectations and that you ordered two more based on your experience. If you need anything else, we’re here to help.
Frank ·
I thought the instructions for hanging were poor. Very minimal and hard to see diagrams, due to being too small and ink too faint. I did get the blind up finally, when I figured everything out. The instructions were more for a professional installer or carpenter. Other than that, everything was done well. Blind was delivered in reasonable time period, no problems with blind itself. We are happy with purchase, though imo, price was fairly high, even with discount. I have not compared prices to similar companies, so your prices could be competitive.
Response from Blindster
Hi John, thank you for your thoughtful review. We’re so pleased to hear that you’re happy with your Premium Soft Fold Roman Shades and that the shade itself met your expectations. We’re sorry the installation instructions weren’t as clear as they should have been. That’s valuable feedback, and we understand how clearer diagrams and more detailed guidance would make the process smoother. We’ll be passing your comments along to help us improve. We truly appreciate you choosing us and are glad everything worked out in the end. Please don’t hesitate to reach out if we can assist you with anything in the future!
John ·
I ordered 3 blinds for our kitchen project and am very happy with the process from start to finish. Easy instructions for obtaining the correct measurements was provided. Excellent communication regarding sending sample fabrics was also a plus! Received them and they are as advertised and easy to hang as well following the instructions sent with the order. Quality is great and will buy from this company again soon!
Response from Blindster
Thank you so much for the wonderful 5-star review, Jennifer! We're thrilled the process—from measurements to receiving fabric samples—was smooth, and that you’re happy with the quality and easy installation. We appreciate your kind words and are here if you need anything else.
Jennifer, Scottsboro, US ·
I absolutely love these Roman shades. The fabric is so pretty and the fit is perfect.
Response from Blindster
Thank you so much for the 5-star review, Sherry! We’re thrilled to hear how much you love your Premium Soft Fold Roman Shade. It’s great to know the fabric and fit were exactly what you were hoping for. We truly appreciate your support!
Sherry, Birmingham, US ·
impressed with the quality of the fabric and the liner. easy to install and it looks designer level!!
Response from Blindster
Thank you so much for the wonderful 5-star review, Annette! We’re thrilled to hear you’re impressed with the quality of the fabric and liner, and that installation was easy and the shades look designer-level. If you need anything else, we’re here to help.
Annette, Midlothian, US ·
Excellent fabric quality, perfectly cut size, numerous selections and quick turnaround and delivery.
Response from Blindster
Hi Matt! Thanks so much for the 5-star review. We’re thrilled to hear you’re happy with the Premium Soft Fold Roman Shades. Thanks for choosing us!
Matt, Cornwall, US ·
Love the Roman shades in my newly remodeled kitchen
Response from Blindster
Hi Lisa, thank you for your review! We’re so glad to hear you’re loving the Premium Soft Fold Roman Shades in your remodeled kitchen. If you need anything else, we’re here to help.
Lisa, Longview, US ·
I had to return one shade for a remake due to the size of the pleat stiffener. One shade was 1/8-inch longer and I didn’t realize that even that small of dimension would make a difference. One shade had a longer first pleat than the other shade. In the measuring instructions it does mention that if placing shades in the same room that different lengths will make a difference. It needs to be a table or more emphasis that even an eighth of inch will make them look different.
Response from Blindster
David, thank you for your thoughtful review. We’re glad you were able to use our Fit or Free Guarantee to have the shade remade so it would properly match the other one in the room. Even small differences in length can affect how the pleats line up, and we understand how surprising that can be. You are correct that in the measuring instructions we state that shades in the same room should be ordered at the exact same height. We also note in the Specifications & Restrictions that only shades ordered at the same height can be guaranteed to have matching pleats. Your feedback about adding even more emphasis on how even 1/8" can make a visual difference is really helpful, and we’re sharing it with our team. We appreciate you taking the time to help us improve and are happy your remake worked out.
David, Carmel, US ·
Response from Blindster
Hi Kathleen, thanks for choosing Blindster! We’re thrilled to hear you’re happy with the Premium Soft Fold Roman Shades. If you need anything else, we’re here to help.
Kathleen, Rochester, US ·
Soft-fold Roman shades are beautiful. I ordered two identical sized shades not noticing that one window had reduced moulding width as it died into the wall. One fit perfectly, the other was too wide. I called Blindster and they said, "No problem. We will replace it for you." Charges were shipping only--$20---for a shade that cost $255.00. Replacement arrived within 10 days. It fit ! My only comment is that if ordering a shade with a valence take into account the wrap around feature of the valence and the Velcro used to adhere it--it adds nearly 1/2 inch to the LENGTH of the hanging apparatus. If you have a tight space that could be too tight.
Response from Blindster
Hello Joann, thank you for sharing your experience and the photo—they look fantastic! We’re glad the replacement process was smooth and that everything fits perfectly. We appreciate your helpful tip about the valance for others considering these shades. Thank you for choosing Blindster.com!
Joann, Litchfield, US ·
