Premium Soft Fold Roman Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (365)Customer Questions
113 questions · page 7 of 12
Can I use the Premium Soft Fold Roman Shades for our bedroom French Doors? Is there hardware specific to doors that keep the shades from flapping away from the doors? Thanks!
Asked by Katie ·
Hello Katie, thank you for your question! Yes, we have had lots of customers install these as an outside mount on French Doors. They will come with outside mount hardware but I do want to advise that these do not have an option for hold down brackets at the bottom. Opening and closing the doors will cause them to sway.
Answered by Blindster ·
How do you clean these Roman shades? Are any machine washable?
Asked by Sandi ·
Hello Sandi, thank you for your question! No, these shades are not machine washable. To properly clean these shades you will want to use a feather duster or a vacuum's soft brush/upholstery attachment to remove dust, pet hair, and dirt on a regular basis. To remove stains, we would recommend consulting a professional drapery cleaning service.
Answered by Blindster ·
Are the rods or brackets to install the shade included with the purchase of the shade?
Asked by Karen T ·
Hello Karen, thank you for reaching out! Yes, all necessary hardware is included for the installation of the shade.
Answered by Blindster ·
is it A ceiling mount,does mount come with shade?
Asked by Dominick C ·
Hello Dominick, All our Roman shade lift options are ceiling mount ( top mount) only.
Answered by Blindster ·
How much depth do you need to hang a Roman flat shade with the top down bottom up option
Asked by Cattoes ·
Hello Carol, The minimum depth for that style of shade would be 2 inches.
Answered by Blindster ·
I have 3 windows in a row and considering ordering a pattern print. My question is; will the pattern be the same on all the treatments, for instance the tip of the triangle starting at the top of each treatment?
Asked by Cattoes ·
Hello Carole, What effects the pattern matching would be the height. As long as the height is the same for all three they will match.
Answered by Blindster ·
Can we order a patterned backside for the roman shades? The white backside with strings is not appealing from the outside.
Asked by Danielle ·
Hello Danielle, thank you for reaching out! I'm sorry, we unfortunately do not have an option to provide a pattern on the back side of this shade. I apologize for the inconvenience. Please let us know if you have any further questions. You can also reach us at 88-256-8672, have a great weekend!
Answered by Blindster ·
Can premium Soft fold premium shades be installed on a hollow core or foam core metal clad French door?
Asked by Steven D ·
Hello Steven, thank you for reaching out! The outside mount brackets should work, however, the screws that we send out are going to be wood screws, so you will want to use different screws that are going to be suitable for a hollow/foam metal door. You should be able to obtain something suitable at any local hardware store. Please let us know if we can assist you further, we'd be happy to help!
Answered by Blindster ·
How long does it take to get this product once its ordered?
Asked by Esther ·
Hello Ester, thank you so much for your question. Production time for this product is approximately 9 - 11 business days. Shipping can take an additional 2 - 5 business days approximately. We do send you emails advising when your product has shipped along with tracking information so that you can follow the transit of your package to your address.
Answered by Blindster ·
Can you please tell me How does the color Ivory in the Roman shade compare to Daylight cellular blackout shade. I wanted to get 2, 18x58 in the Ivory color of the Blackout Cordless Cellular shade, but apparently you don't offer that color in that dimension! Sad face. Starting all over.
Asked by Brenda_Berg-Dyck ·
Hello Brenda, I'm so sorry we didn't have the size you needed in that category. We do offer several Roman Shade fabrics with the name Ivory in them and those different patterns and colors do vary. Our recommendation would be to have some of our free samples sent out to you and see which ones are going to work best for your application. You may either place that sample order through the site or give us a call at 888-256-8672 and our team would be happy to send that out for you.
Answered by Blindster ·