Premium Soft Fold Roman Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (365)Customer Questions
113 questions · page 5 of 12
Can it be returned if unsatisfied?
Asked by Helena M ·
Hello Helena, thank you for your question. Under our policies, the maximum refund we offer is $500 plus tax. applicable to the same person, household, or address, within any 12-month period. You can read more here: https://www.blindster.com/policies. Let us know if you have any further questions!
Answered by Blindster ·
Machine washable?
Asked by Julie L ·
Hello Julie, thank you for your question! To properly clean Roman Shades, use a feather duster or a vacuum’s soft brush or upholstery attachment to remove dust, pet hair, and dirt on a regular basis. To remove stains, consult a professional drapery cleaning service. Let us know if you have any further questions!
Answered by Blindster ·
How do obtain the cost of installation from a local company prior to placing order?
Asked by Bridget ·
Hello Bridget, thank you for your question! We don’t offer measuring or installation services directly, but many of our customers have had great success finding trusted installers on Thumbtack.com. Let us know if you have any further questions!
Answered by Blindster ·
Do you do virtual appointments?
Asked by Michelle D ·
Hello Michelle, thank you for your question! If you'd like further assistance, you can contact our customer service at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST and any available agent will be able to assist you with any questions or concerns you may have.
Answered by Blindster ·
Can I get a curtain for a sliding patio door in the Rio Sahara fabric
Asked by Elmer ·
Hi Elmer! We don’t offer curtains, drapery, or fabric by the yard—this fabric is only available on our Roman shades themselves.
Answered by Blindster ·
How do the cordless shades operate?
Asked by Dwight M ·
Hello Dwight, thank you for your question about our Premium Soft Fold Roman Shades. These shades operate easily with the included plastic handle—simply use it to raise or lower the shade to your desired position. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Is it possible to get a swatch for the material
Asked by Onilda F ·
Great question, Onilda! Yes, free samples are available—just click the “Free Sample” button under the color options you’d like to check out. After adding them to your cart, just fill out your details to complete the order. If you need a hand, feel free to contact us at [email protected] or give us a call at 1-888-256-8672 (Mon–Fri, 8a–5p CST).
Answered by Blindster ·
Can you see threw these curtains?
Asked by Diane ·
Hello Diane, thank you for your question about our Premium Soft Fold Roman Shades. These shades will come with a standard privacy liner or you can add a blackout liner. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Can the Roman shades be upend mounted on the inside? Is the top of the shade wood so that it could be fastened to the window frame? I do not have brackets now and prefer upend mounts. Thank you
Asked by Patricia B ·
Hello Patricia, thank you for your question! The type of headrail you receive will depend on the lift type. We recommend reaching out to our customer service team at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST.
Answered by Blindster ·
I have a wide window Can I still do a Roman shade?
Asked by Brenda M ·
Hello Brenda, thank you for your question about our Premium Soft Fold Roman Shades. To better assist you with your opening, we recommend reaching out to our customer service team at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST with your dimensions. Any available agent will be happy to assist!
Answered by Blindster ·