Good price, flawed product and service
I love the price and the convenience of ordering samples and choosing the product online. However, my order was delayed by a week due to the wrong address on the shipping label. Moreover, the fabric has a flaw that means I can't fully lower my shade without seeing it. Since there are no guarantees that a reorder would result in the same issue, I'll probably skip this company in the future.
Response from Blindster
I'm sorry you had a problem with your roman shades. I will call you right away so that we can get you a new shade as quickly as possible.
Cassandra V ·
