Short on quality and service (Not Anymore)
1 of 2 identical blinds came with a sag in the material. I took a photo and sent it to customer service. So far, no support in getting it fixed. Update: Blindster support sent me a new blind which I received and installed. All is well and they responded to my concerns. My entire house is now covered by Blindster window decor.
- Value of Product
- 4 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 3 out of 5
Response from Blindster
Jeff, we apologize for the inconvenience you’ve experienced with your shade and appreciate you sharing your feedback. Our customer service team is currently waiting to hear back from you regarding how you’d like to proceed, and once we receive your response, we’ll be happy to assist with next steps. Thank you for your patience.
Jeff, Chicago, US ·
