Very effective with some QA flaws
The blackout shades I bought are great at doing what I needed them to do! The rooms stay significantly cooler, and the fabric quality is very good! The issues I had were with the mounting and QA during finishing from a sewing standpoint. There are plastic elements that partially block the hole through which the mounting screws are to go. Additionally, one of the shades didn't have some of the fabric at the mounting bar, and the bar wasn't secured. Despite these issues, I will buy from them again and ensure these details are managed appropriately.
- Value of Product
- 5 out of 5
- Quality of Product
- 4 out of 5
- Ease of Installation
- 2 out of 5
Response from Blindster
Hi Natalie, thank you for your review! We’re happy to hear that the blackout shades are performing well and that you’re pleased with the fabric quality. We apologize for the issues you encountered with the mounting hardware and the finishing of one of the shades. A member of our customer service team will be reaching out to you directly to address your concerns and help make things right. We appreciate your continued support and look forward to serving you again!
Natalie, Seattle, US ·
