The product is great, online experience dragged
Overall, we are very happy with this purchase and are likely to purchase more. We won't use the online purchasing process, however, because it took 10 days just to get the order into the system and we never got the emails we should have gotten giving us updates until the FedX tracking. I called their customer service 3 times to find out what was going on. Always got very helpful, friendly service but no explanations for lagging. Really pleased with the product, once it showed up!!
Diane ·
