Deluxe Blackout Vinyl Roller Shades Reviews

Customer Reviews

771 reviews

• Poor product quality. Nice staff though!

  We had a lot of problems with our spring loaded blackout roller shades. The spring had sprung on every shade we ordered. We did two returns and re-orders and experienced the same problems. The staff at blindster was very helpful and courteous and were pleasant to work with and helped us get our refund

  Response from Blindster

  I'm so sorry about the issues you experienced Claudette, we'll be sure to correct these issues in the future. I'm glad our staff was able to help you, but again, I sincerely apologize for the inconvenience.

  Claudette E · October 3, 2018

• Poorly constructed

  Very disappointed in these shades, which were not inexpensive. The shades weren't securely fastened to the roll. I had to hire someone to repair all five shades. Blindster is not a bargain.

  Response from Blindster

  I am so sorry about this Judith, I will contact you to ensure all of your issues are resolved.

  Judith D · October 2, 2018

• Roller shade with scalloped bottom

  Pretty but the chain operation is too short. Shade is over kitchen sink. Chain should be as long or longer than the window length. I cannot find a replacement.

  Response from Blindster

  I'm so sorry about this issue Marilee. We will take this into consideration when looking at the design of our products in the future. Thanks for shopping with Blindster!

  Marilee · October 2, 2018

• Window shade

  I love the window shades, i am going to order another one for my living room.

  Response from Blindster

  Great to hear, Reece! We'll be happy to help you. Thanks for shopping with Blindster!

  Reecee · September 29, 2018

• Great material

  The material in these deluxe blackout vinyl shades is very heavy duty. One spring roller would not retract but customer service helped me out.

  Response from Blindster

  Wow! Those roller shades fit the room perfectly. This is great to hear and I'm happy we could help you! Thanks for being a great Blindster customer!

  Steve L · September 28, 2018

• Curtain as expected but slight shipping damage

  Blackout curtain looks as expected and was simple to install. The only issue was it was bent in the middle during shipping. I was able to bend it back but it left a permanent crease in the vinyl. It is installed behind another fabric curtain in our theater room so the crease is covered. Not worth the hassle of returning.

  Response from Blindster

  Hi Charles, I apologize about the crease. I will be contacting you to see what we can do about fixing this problem. I'm so sorry for the inconvenience.

  Charles F · September 25, 2018

• service

  Service, Your service was great.

  Response from Blindster

  Thanks for the compliments Andre, and thanks for choosing Blindster!

  Andre · September 22, 2018

• Made changes while installing

  The shades came. They were to tight to install on inside so I had to install shade on outside of window frame. It took much longer than expected to install.

  Response from Blindster

  I'm so sorry about this Paul, we will contact you regarding your shade to ensure everything was sent with the correct measurements.

  Paul M · September 21, 2018

• Problem fixed!

  Ordered 2 vinyl blinds, one arrived with shipping damage. They quickly made a replacement without hassle. Blinds went up with no problem in about 10 minutes.

  Response from Blindster

  This is great to hear Roy! Glad to hear we could help. Thanks for being a great Blindster customer!

  Roy · September 10, 2018

• I ordered the wrong size

  I ordered the wrong size & received another set pretty quickly & the customer service was so easy to work with. Definitely will recommend

  Response from Blindster

  Thanks Desiree, glad to hear we could help!

  Desiree S · September 2, 2018

• Great product.

  Bought this for an office window that gets direct sunlight and makes the space very hot. After installing this shade the room is much cooler.

  James · August 24, 2018

• Disappointed

  I ordered 4 shades, all 4 look great when they are down. All 4 shades roll up unevenly walking to the left! So frustrating!!

  Response from Blindster

  I am so sorry you're experiencing this issue with these Roller Shades, Deborah. This should not be happening. Someone from management will be contacting you immediately and we will go about solving this issue for you.

  Debora · August 21, 2018