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What customers say about it, in their own words.
Questions & Answers (143)4.59
Based on 771 reviews
Summarized by AI from customer reviews
Customers praise the exceptional quality and durability of these shades, noting the thick, well-made material that looks more expensive than it actually is. The superior light-blocking performance effectively darkens rooms even in bright exposures, while the easy installation and reliable construction make them a dependable choice. Many customers are so satisfied with the quality that they purchase multiple sets for their entire home and plan to reorder.
771 reviews
Purchased roller shades with spring rolling. Broke within 5 minutes of testing the spring.
Response from Blindster
Hi Robert, I have sent you an email regarding the spring breaking in your shade. We want to ensure we do all we can to achieve your satisfaction. I am very sorry for the inconvenience.
Robert ·
recently purchased blind got here damaged NO PROBLEM told them and they replaced it with all due speed and no grip !!! great people to do business with Robert Cochrone
Response from Blindster
Glad we could help you out, Robert. Thank you for choosing Blindster!
Robert ·
They perform as expected and the price makes it a great deal
Response from Blindster
Great to hear, Lisa! Thanks for choosing Blindster!
Lisa W ·
Just what I wanted to block light which fades fabrics. My only disappointment is that the shades don't roll up evenly, and always seem to hang at an angle when retracted. I've unrolled and re-rolled them several times. However, they do a great blackout job when pulled down.
Response from Blindster
Hey Mary, thank you so much for the review. I will contact you immediately regarding the shade not rolling up evenly so we can get you taken care of. Thanks for being a great Blindster customer!
Mary M ·
Thank you!!!!!
Response from Blindster
Thanks for the rating, Tammy!
Tammy M ·
Excellent very happy now excellent customer service
Response from Blindster
Glad we could help you out, Rose. Thank you for choosing Blindster!
Rose ·
Love the shade just wish the chain to lift it up and down was a little bit longer
Response from Blindster
Thanks for the feedback Lisa, we truly appreciate meaningful comments such as these. Thank you for being a great Blindster customer.
Lisa ·
Works great! It's exactly what we needed.
Response from Blindster
Great to hear, Laurie! Thanks for choosing Blindster!
Laurie M ·
Works great! It's exactly what we needed.
Response from Blindster
Great to hear, Laurie! Thanks for choosing Blindster!
Laurie M ·
Ordered a wide and long blackout roller shade. Delivery was slow. There is a seam across the width of the blind that not only allows light through, but it catches on the window trim every time you lower the shade. There should be no seam! Installation instructions were less than friendly. Either my window is not plumb or the vinyl is not. Took several tries (using a level) to get the bottom edge to be the same length across the width of the window.
Response from Blindster
Hi Scott, I am very sorry to hear about the issues you experienced with your shades. I have reached out to you so that we can find a resolution. We want to ensure you are fully satisfied with your experience.
Scott ·
Thank you. We had it installed it works perfectly.
Response from Blindster
Great to hear, Heather! Thanks for choosing Blindster!
Heather ·
Color on blackout shade behind bright window is much lighter than that expected and apparently where wrapped on pull. My worse problem though was failing to order reversed so that color would be against the window. Installation instructions should note that chain pull disc diameter is greater that the bracket width; thus requiring at least 1/8" offset from any abutting surface.
Response from Blindster
Thanks for the feedback Dick and thank you for being a great Blindster customer.
Dick ·
