Great product and service. Super
Great product and service. Super fast delivery. It would have been nice to have bracket covers.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Philly ·
Deluxe Blackout Vinyl Roller Shades Reviews
What customers say about it, in their own words.
Questions & Answers (143)4.59
Based on 771 reviews
- Value of Product
- 4.3 out of 5
- Quality of Product
- 4.7 out of 5
- Ease of Installation
- 4.5 out of 5
Customer Reviews
What customers say
Summarized by AI from customer reviews
Customers praise the exceptional quality and durability of these shades, noting the thick, well-made material that looks more expensive than it actually is. The superior light-blocking performance effectively darkens rooms even in bright exposures, while the easy installation and reliable construction make them a dependable choice. Many customers are so satisfied with the quality that they purchase multiple sets for their entire home and plan to reorder.
771 reviews
Customer Service WOWed me!
I called and emailed the customer service team with so many questions as measuring, choosing, ordering, and installing was all so unfamiliar to me. I talked to Kelley so many times and she was always so kind, patient, and understanding with me. We spent lots of time talking through my specific concerns and design wishes. After ordering, the product arrived fast and I'm surprised how easy it was to install. I'm not handy around the house, but somehow their instructions helped me work magic. I'm in love with how my custom shades look in my windows - it totally elevated the look of my home and makes a huge difference. A huge thank you to the customer service reps I talked to many times, especially Kelley who was very knowledgeable and patient with me.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 3 out of 5
Kaitlin ·
Look beautiful and work great
Look beautiful and work great
- Ease of Installation
- 4 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 3 out of 5
Laura ·
Only purchased one so far
Only purchased one so far but there will be more in the future.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 4 out of 5
Tim ·
They were okay, the actual
They were okay, the actual shade itself was shorter than what I measured for but I figured out a way to make it work. Thought it was kind of sneaky the way it says free shipping but then you catch people with handling but you live and learn not worth $100 I wouldn't purchase them again
- Ease of Installation
- 2 out of 5
- Quality of Product
- 3 out of 5
- Value of Product
- 1 out of 5
Maryann ·
These motorized shades are amazing
These motorized shades are amazing and fit and look professionally installed. My husband took the measurements and matched the color with the wonderful samples they send you then installed them in minutes once they came in faster than we thought.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Kristopher ·
Looks good and showed up
Looks good and showed up on time
- Ease of Installation
- 5 out of 5
- Quality of Product
- 4 out of 5
- Value of Product
- 4 out of 5
Tim ·
Good blinds, wrong size
One set were off by an 1/8th of an inch which made all the difference. Couldn't use the brackets, ended up drilling into window frame to get to fit. A lot of scarred wood
- Ease of Installation
- 2 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 3 out of 5
Jennifer ·
Have a problem with one
Have a problem with one blind that seems to jump out of the bracket and loose it's tension. Other than that they meet our expectations.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 4 out of 5
- Value of Product
- 5 out of 5
Philip ·
Fit like it should. Watch
Fit like it should. Watch video on how to tighten up roller. Great customer support.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Max ·
Sunroom
So well made, I was very surprised and happy that we heard about your company on the radio.
- Ease of Installation
- 5 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 3 out of 5
Rosanne ·
My girls find their room
My girls find their room so much more cozy, the place is warmer and dark enough to have a good night of sleep... priceless
- Ease of Installation
- 4 out of 5
- Quality of Product
- 5 out of 5
- Value of Product
- 5 out of 5
Cecilia ·