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Deluxe Blackout Fabric Roller Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (642)
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Customer Questions

162 questions · page 16 of 17

  • I notice a number of reviewers complain about the shade failing to roll back up after a while. What is the most reliable mechanism?

    Asked by Nancy ·

    Thank you so much for your interest! The standard corded version and the continuous cord loop systems are very reliable. The new SafeLock cordless system is a very reliable system that was designed to fix some of the issues we had with the older cordless system. All of our shades are covered by our limited lifetime warranty against manufacturing defects (including the cordless systems).

    Answered by Blindster ·

  • Are these fabrics Greenguard certified? PVC-free?

    Asked by Amanda R ·

    Thank you so much for your interest! The fabrics in this category are a polyester/fiberglass blend. They are not Greenguard certified. Our Premium Blackout Solar Shades are both Greenguard certified and PVC-free.

    Answered by Blindster ·

  • What color is on the reverse side of the shade?

    Asked by Wanda ·

    Thank you so much for your interest! The back of the fabric is white.

    Answered by Blindster ·

  • How far out from the wall does the cassette with the roller shades protrude?

    Asked by Mel ·

    Thank you for your interest! The cassette (including the brackets) will extend out 4".

    Answered by Blindster ·

  • Do the darker colors block light better than the lighter colors?

    Asked by Beanilla R ·

    Thank you so much for your interest! Anything labeled as blackout on our website is completely opaque. The fabric will block 100% of the light, no matter what color. However, please keep in mind that the fabric width for this roller shade is going to be approximately 1 1/4" less than the ordered width. Therefore, if you put this inside the window opening then you will have residual light around the edges. For outside mounts, the wider the fabric the less residual light. Please call one of our sales agents at 888-256-8672, option 1 for sales to get more details.

    Answered by Blindster ·

  • How to clean the shades?

    Asked by MM ·

    Thank you so much for your interest! Most roller shades are just dusted. You can spot clean these fabric shades with a damp cloth. However, these shades cannot be immersed in water.

    Answered by Blindster ·

  • Is there some trick to ge my shades to roll back up? They're down all the way and won't retract! It's VERY annoying.

    Asked by Blue W ·

    Not answered yet.

  • Buy material only

    Asked by Paul ·

    Thank you for your interest! Yes, we can sell the fabric only. Please call one of our sales agents at 888-256-8672, option 1 for sales.

    Answered by Blindster ·

  • Can I order a deluxe or premium roller blind that is split in two even widths and is housed within one valance?

    Asked by SteveP ·

    Thank you so much for your interest! The cassette valance is only available with 1 shade inside. However, there is a fascia valance available on the Premium Roller Shades that can work with 2 shades. Please call one of our sales agents at 888-256-8672, option 1 for sales to discuss this option.

    Answered by Blindster ·

  • How thick is the roll front to back including hangers if 85" long--I have a tight space for 2 rolls to be installed ?

    Asked by Guest ·

    Thank you so much for your interest! The thickness of the roll include brackets would vary from 2" to 3" depending on the fabric chosen (would normally be closer to the 2" thickness). Please call 888-256-8672, option 1 for more specific information.

    Answered by Blindster ·