Deluxe Blackout Fabric Roller Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (642)Customer Questions
162 questions · page 13 of 17
Is the remote IR or RF? Thanks!
Asked by Michael ·
Hi Michael, thank you for your question. The remote is RF and you will be able to control groups of shades. Up to 6 on one channel. The remote control will work up to 65 ft on all motorized shades.
Answered by Blindster ·
Can you only control it by the remote, or does it connect to WiFi/zigbee/z-wave?
Asked by Michael ·
Hello Michael, the motorized shades will only operate with the remote provided. It does not have the capability to connect to WiFi.
Answered by Blindster ·
What does the cassette valance look like? Is it the same color as the shade?
Asked by LB ·
Hello LB, thank you for your inquiry. This is a metal cassette that encloses around the roller tube. The cassette itself is color coordinated to the fabric color (Cassette colors are: White, Vanilla ,Brown, Silver, or Black). On the front of the cassettes is a matching fabric insert the same color that you ordered the shade material to be.
Answered by Blindster ·
Will freezing temperatures permanently affect the rechargeable batteries in motorized shades? If so, can the batteries be removed during the winter months and kept indoors until it warms to temps when I will be using my conservatory again? My conservatory is completely enclosed but unheated so it is equivalent to a 3 season sunroom. My home is in Minnesota.
Asked by Karen Q ·
Hi Karen, that's a good question! Thank you for asking. You should be totally fine with these in your conservatory. It looks like it would have to get very very cold (-40 degrees Celsius is the number we found) for lithium-ion battery electrolytes to freeze. These should be fine. You could always take the rechargeable battery packs out and bring them in if you wanted to for that added assurance. But it does not seem necessary. If you have any further questions, please give us a call at 888-256-8672, option "1" for Sales.
Answered by Blindster ·
Do you have any type of center pull for you roller type shade? My windows are 8 feet high from the floor and I won't be able to reach the bottom of the shade when it is all the way up
Asked by [email protected] ·
Hello Marissa, thank you for your question. These roller shades have the option for a chain loop that you can customize on either the left or the right hand side.
Answered by Blindster ·
Looking for a shade that is double fabric one shade lets some lite in the room and the other is a black out seen this setup in a hotel room was on a chain pull for both shades window opening is 34 3/4 h x 30 3/4 w any suggestions
Asked by BARRY O ·
Hello Barry, thank you for your interest in Blindster! The only product we offer that is going to have both light filtering and blackout fabric is our Deluxe Cordless Day/Night Single Cellular Shades. Here is the link for more information: https://www.blindster.com/cellular-shades/deluxe-cordless-cellular-shades/ As the name suggests these will not have any lift cords and will be a manual operation where you will pull up and down on the rails to adjust position. If you have any further questions please feel free to reach out to us at 888-256-8672, option 1 for sales.
Answered by Blindster ·
If shade is rolled all the way down, does the top roller become exposed? Should I just order slightly longer shades in order to avoide this look if I do not want to do with a valence? Additionally, could a valence be added after the fact as a separate purchase if I decide down the road that I want them?
Asked by Max ·
Hi Max, thank you for reaching out! These shades are made with extra material so that when you roll the shade down all the way to your ordered height there is still enough material covering the tube so that it is not exposed. Unfortunately, you are not able to order a valance separately and attach. You will want to order with a valance at the time the original order is placed.
Answered by Blindster ·
Do offer a reverse roll option on any of your roller shades?
Asked by Deborah M ·
Hello Deborah, We do offer reverse roll on all of our shades. You will just have to choose it when customizing the product.
Answered by Blindster ·
"Blackout" means complete privacy, correct? You can't see in or out of the shade?
Asked by Misty D ·
Hello Misty, Yes this means complete privacy but also means no light at all.
Answered by Blindster ·
Can these be wiped clean with a damp cloth front and back??
Asked by Rachel ·
Hi Rachel! For maintenance we suggest using a soft duster like a Swiffer and if you get any spots on the shade we suggest using a damp clot with a mild detergent and spot cleaning rather than wiping down the shade, very lightly.
Answered by Blindster ·