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Deluxe Exterior Outdoor Solar Shades Questions & Answers

What shoppers asked about it, answered by our team.

Customer Reviews (684)
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Customer Questions

217 questions · page 3 of 22

  • How many bungee cords are in a set?

    Asked by Carol ·

    Hello Carol, thank you for your question! Each set is sold as two bungees hold downs. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • For either mount, can you tell me what is the spacing of the holes on the bracket where the screws go to secure it?

    Asked by Joseph ·

    Hello Joseph, thank you for your question! The brackets will vary depending on whether you're ordering a valance or not. Feel free to contact us at [email protected] or give us a call at 1-888-256-8672 (Mon–Fri, 8a–5p CST) for more detailed information.

    Answered by Blindster ·

  • Does it secure st bottom

    Asked by Linda ·

    Hello Linda, thank you for your question! The Deluxe Exterior Outdoor Solar Shades offer bungee hold downs that will secure the bottom of the shade and limit swaying from the wind. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • Can you make a fabric width wider than 115" ? For an inside mount, One sides measures 120.5 " and the second is 119" from inside post to inside post.

    Asked by Dorothy ·

    Hello Dorothy, thank you for your question! The maximum maximum width the Deluxe Exterior Outdoor Solar Shades can be made in is 115". For openings any wider than that we would have to recommend splitting the width. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Answered by Blindster ·

  • Can you send me a sample of the fabrics used on your pull down shades?

    Asked by Sheila ·

    Hello Sheila! Yes, free samples are available—just click the “Free Sample” button under the color options you’d like to check out. After adding them to your cart, just fill out your details to complete the order. If you need a hand, feel free to contact us at [email protected] or give us a call at 1-888-256-8672 (Mon–Fri, 8a–5p CST).

    Answered by Blindster ·

  • Do these come with draw strings for excessive height.

    Asked by Bill ·

    Hello Bill, these shades have beaded chains that will come in approximately 2/3 - 3/4 the ordered height of the shade.

    Answered by Blindster ·

  • Can this be mounted from ceiling

    Asked by Mike A ·

    Hello Mike, yes, whether you order this product with or without a cassette, you can adjust the brackets for a ceiling mount.

    Answered by Blindster ·

  • Is the roller the material rolls up on 1 piece or 3 pcs? I bought some from Amazon and didn’t realize they were 3 pieces you have to put together and they did not hold up

    Asked by Snukem ·

    Hello Snukem, the cassette that houses the roller tube is one piece. The roller tube with fabric is built into the cassette and will be assembled already.

    Answered by Blindster ·

  • I recently received some replacement bungee tie downs for my deluxe outdoor solar shades. How do I install them? It looks like I pull the end cap off but I can’t seem to figure out how to get it out. Advice?

    Asked by Christine ·

    Hello Christine, thank you for reaching out! To remove your old bungee hold downs there's a screw that will have to be removed from the bottom rail, then you can remove the old set. Feel free to contact us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST for a helpful video.

    Answered by Blindster ·

  • Can the shades be surface mounted

    Asked by William ·

    Hello William, yes, that is the same as an outside mount; it can be top-mounted or surface-mounted.

    Answered by Blindster ·