Deluxe Exterior Outdoor Solar Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (684)Customer Questions
217 questions · page 1 of 22
Living in Florida we have an issue regarding material and fading. Will this fade?
Asked by William ·
Hi William! Thank you for your interest in our Deluxe Exterior Outdoor Solar Shades! We understand your concern, especially with Florida's strong sun and year-round UV exposure. While these shades are designed for outdoor use, prolonged exposure to direct sunlight and varying weather conditions may cause some fading over time. The degree of fading can vary depending on the amount of sun exposure and environmental conditions. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
what is the warranty on the outside blinds
Asked by BETH ·
Hi Beth, thank you for your interest in our shades! All of our window treatments will have a one year limited warranty. You'll also have the option to purchase our 5-year Accident Protection Plan. All LEVOLOR will have their own warranty that you can read more about here: https://www.blindster.com/policies. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
MY windows are not accessible to manually raise/lower the solar shades. Do you offer electrical remote control?
Asked by Hasan ·
Hi Hasan, thank you for your question! These shades do not offer a motorized option. However, our Premium Exterior Outdoor Solar Shades are available with motorization. Please let us know if you have any additional questions!
Answered by Blindster ·
Is there a way to lock the crank at a certain location on the roll shades ? Our contractor put up shades on our deck and they roll all the way out.
Asked by Brenda H ·
Hi Brenda, thank you for your question! The shades are operated using a chain that can be used to raise and lower them and stop the shades at your desired location. We weren’t able to locate an order associated with your information, so if you’d like additional assistance, please contact our customer service team at [email protected] or 1-888-256-8672, Monday–Friday, 8 a.m.–5 p.m. CST. We’ll be happy to review your questions and help however we can!
Answered by Blindster ·
Could I install these at the bottom of my window and then hold them half way up my window with the bungee.
Asked by Sue ·
Hi Sue, thank you for your question! These shades would need to be installed at the top of the window for proper operation. Installing them at the bottom and using the bungee to hold them halfway up would not allow them to function as intended. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
Needed for outdoor 1/2 portion of screen door. Screened lanail
Asked by Carolyn M ·
Hi Carolyn, thank you for your interest in our shades! To make sure we understand your needs, we would recommend contacting us at [email protected] or give us a call at 1-888-256-8672 (Mon–Fri, 8a–5p CST).
Answered by Blindster ·
Are materials outdoor ready say as for pergola?
Asked by Richard ·
Hi Richard, thank you for your question! Yes, these shades are manufactured to be exposed to outdoor elements right out of the box, making them suitable for use in outdoor spaces such as a pergola. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!
Answered by Blindster ·
the beaded cord on my outdoor shade is stuck in the plastic mount at the bottom of the shade. how do I release the cord?
Asked by Jan M ·
Hi Jan, thank you for your question! It sounds like you may be have trouble with the tension device. Here’s a quick guide: 1) Locate the clear square button at the center of the tensioner. Press it to release the spring inside. 2) While pressing the button, gently pull down on the tensioner to stretch it. This activates the spring and allows the chain to glide through. 3) Once the spring is slightly raised within the tensioner, mount it to the side of your opening, keeping both the tensioner and chain taut. This will ensure the shade operates smoothly. A member of our customer service team has also reached out to you in a separate email for further assistance.
Answered by Blindster ·
I can see why you changed to clear beats for the chain but why did you do white chain color for dark brown sunshades? I had a sunroom with brown frame and had previous order of 4 dark brown shades. They came with dark brown matching chain. Now I just received a big order of 5 big ones for the same sunroom and they all came with white chain and clear beats. They look so urgly and not matched with the previous ones. Also, the chain is too short for the long/tall shade. I am not sure what to do with this issue.
Asked by Thuy L ·
Hi Thuy, thank you for your question and for bringing this to our attention. We understand your concerns about the appearance of the new chains compared to your previous order. The change to the clear chain was made about a year ago as part of an update to the product. The chain length is also designed to be approximately 60% of the ordered shade height. A member of our customer service team will be reaching out to you to review your concerns and provide further assistance
Answered by Blindster ·
I have a sun porch that gets afternoon sun butwe leave the windows open all season. I am looking for a durable shade for salt air and I want to access them from inside
Asked by Kim ·
Hi Kim, thanks for reaching out! These shades, along with the textured version, are built to withstand outdoor conditions. Keep in mind, though, that they operate with a continuous cord loop, which means you'll need to be inside the room to use them. If you're interested in a shade designed specifically for exterior use with different operating options, our Premium Exterior Outdoor Solar Shades can be ordered with either a crank or motorized operation. If you'd like help deciding which product is the best fit for your sun porch, please contact us at [email protected] or 1-888-256-8672 (Mon–Fri, 8 AM–5 PM CST). We'd be glad to assist!
Answered by Blindster ·