Deluxe Light Filtering Double Cellular Shades Reviews

Customer Reviews

80 reviews with 3 stars · Clear filters

• Delux motorized blonds

  Although pricey the blinds came promptly. They came with mounting instructions and remote instructions but nothing regarding motor, batteries or antenna mounting. Antenna must be outside of upper trough to get them to work properly. Called for tech support but No help for 2 days. Finally got them working after much trial and error.

  Response from Blindster

  Hello Charles, I am Sorry that there were no install instructions and remote/Motor instructions. We will follow up with you on the order to make sure everything is operating correctly for you.

  Charles · December 26, 2017

• First shipment was incorrect. Labels

  First shipment was incorrect. Labels on headrails were correct order but Blind was incorrect. Because Blind was wrong, mounting brackets were wrong size. Customer service rep was very helpful in correcting problem. New blinds arrived in correct configuration but the manufacturer failed to send new brackets. Finally received everything corrected.

  Andrea · December 13, 2017

• Cellular blinds

  The blinds we ordered at beautiful. However, we didnt get all.of the parts the first time so i had to call and one of the blinds broke, i.left a message with someone a week.ago and nothing has been done about it. A little disappointed there. Will be trying to call again tomorrow. But they are beautiful shades!

  Response from Blindster

  Hello Abigail, I am so sorry that your issue has not been resolved. We will contact you directly to get the problems on your order sorted out and resolved.

  Abigail · November 29, 2017

• Blinds might be better

  Now that the shades are up I have discovered blinds may have been a better fit when you want a view plus privacy. Too late now as the shades arrived and once installed, and performed exactly as promoted. But I honestly screwed up with the unexpected actual results. Blinds would have been a better choice for views and privacy

  Response from Blindster

  Hello Valerie, I am sorry that your order is not what you thought it would be. We will call you to discuss your options on your order.

  Valerie · November 8, 2017

• A step below other cellular shades I've used

  One of the two shades I purchased had a metal rod inside that was too long, which caused the right side to never retract. Blindster replaced it without question which was nice, but seems like poor quality control to let that product slide all the way through to the customer. Other than that, blinds seem to be fine but I question how they'll wear over time. I have other cellular shades in my house that feel like they're more well made.

  Response from Blindster

  Hello Travis, I am so sorry to hear that there is an issue with your order. I do see that a remake is in transit to you and I will call you to make sure that this resolves the issue.

  Travis · October 25, 2017

• Error inconvenience

  Wrong brackets were sent. Caused a delay in installing as well as inconvenience.

  Response from Blindster

  Hello Lynne, We apologize for the inconvenience of receiving the wrong brackets. I see you were working with Julie on your order and she has put in your parts request to be expedited. I will follow up with her and have her send you the tracking as soon as it becomes available.

  Lynne F · September 21, 2017

• Motorized shades

  The motorized shades work fine, however, the documentation and programming of them leaves much to be desired. The program button on the motor is almost impossible to find and press. After setting limits once you can't make a second adjustment and must start over by resetting everything to defaults. Much work needs to be done to simplify this process. Make the programming button accessible. Provide an app that can control the shades. Clean up and clarify the various options on programming the motor. The motor should also have an automatic shut off when a certain amount of tension is detected. The string broke on one of mine because when pairing it to a new channel the limit settings were lost and when closing it kept grinding away until the string snapped.

  Response from Blindster

  Hello Doug, I am sorry to hear that your is an issue with your Deluxe Motorized Cellular shade. We will contact you immediately to take care of the issue with the shade.

  Doug · September 19, 2017

• 4 shades for 1 Bathroom

  I ordered 4 shades same width, 2 different lengths. One longer one came with motor apart. Service reordered the wrong length. Had to order again. Finally got right shade, but with a 3rd remote. Lots of reprogramming, which is a bad process. Hardly ever works right. In the end the look good, but horrible experience. Setting limits hardly ever works right. Shades get stuck in single step mode.

  Response from Blindster

  Hello Darren, We sincerely apologize for all the inconvenience on your order. We will contact you directly to discuss your order.

  Judy · September 10, 2017

• Blind keeps falling off!

  Very disappointed with the installation, quality. Blind literally keeps falling off, very frustrating!

  Response from Blindster

  I'm sorry you are having problems with your shades. I will call you to get this resolved.

  Brendan · August 22, 2017

• new cellular shades--great quality, but double check products before sending

  We were so excited to get our new shades, but when they arrived, one was not to the measurements given. The label was correct but it was too short, and hung crooked. Had to wait another week for the new one to arrive. Very courteous but they need better measurement check.

  Nancy · July 31, 2017

• They pull away from draw side.

  This set fits tight within sides of window. Previous set all slide within their header. Some slide a few as a few inches away from where they belong, within the header.

  Response from Blindster

  I'm sorry you are having problems with your shades. I will call you to get this resolved.

  John · July 27, 2017

• Great but not perfect

  I love the look and the sale price made these a no-brainer. Measurement and installation were a breeze. However, the blinds have a hard time making it to the bottom of the window frame. If I were ordering again, I'd probably add an inch or two to the length of each. Also, on the double cell, the back cell stretches out when the blinds are down, yet the front looks really crisp--that's the important side I suppose. Anyway, not a terrible product but also not perfect. All in all, worth the sale price.

  Response from Blindster

  I'm sorry you aren't completely happy with your shades. I will call you to see what we can do to help.

  Michael · July 27, 2017