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What customers say about it, in their own words.
Questions & Answers (379)4.70
Based on 2,505 reviews
Summarized by AI from customer reviews
Customers love the perfect fit, easy installation, and high-quality appearance of these shades, which effectively filter light while keeping rooms comfortable and stylish. Many praise the excellent customer service, fast shipping, and accurate measurements, with cordless and motorized options appreciated for their smooth operation and convenience. Overall, customers find these shades to be a durable, beautiful, and worthwhile upgrade for any home.
80 reviews with 3 stars · Clear filters
Blinds fit perfectly, they move smoothly, the click locks are a great feature. Only down side is that some of the head rails are gouged and scratched, most likely from the cutting process.
Response from Blindster
Hey Matthew, thank you so much for the review. I will contact you immediately regarding the headrails so we can get you taken care of. Thanks for being a great Blindster customer!
Matthew ·
The Blinds are very nice and well made. The brackets for inside mounting need work. We were able through much struggle able to get one blind up. the second blind no luck after over an hour of trying. Contacted customer service. they said they hadn't had issues and would send some new brackets. The new brackets are definitely different. Why didn't they say so? Hope they work. Will try tonight.
Response from Blindster
Thanks for letting us know, Steve. If you continue to have issues, please feel free to contact us and we'll see where the issue is. Thanks for shopping with Blindster!
Steve R ·
Hello, My blinds arrived today and you shorted me 3 brackets and 6 screws for my cellular shades. Also one end plate is also missing. Your installation instructions are not understandable, if I wasnt handy I might have had a problem.
Response from Blindster
Hi Daryl, we have contacted you regarding this issue, please refer to your email for a resolution to this issue. I sincerely apologize and thank you for reaching out.
Daryl ·
Was not the right color...was difficult to see color from small samples sent.
Response from Blindster
Hi Catherine, I will reach out to you as soon as possible regarding this issue. We want to ensure you are fully satisfied with your order.
Catherine ·
Overall I really like these shades. I like the "top down - bottom up" opening feature. However, of the two sizes purchased the larger one came to me with a 4" long section in the middle of shade about 6-8" from the bottom in which two of the cells had permanently separated from each other and appeared as if would over time continue to get worse. The company was quick to respond with a free replacement which was nice but it too was defective wherein the shade would refuse to stay fully closed at the to of window. Sad to say that replacement was useless to me and I will still have to find a way to repair myself the cell separation of the first shade. Nevertheless the smaller shades are just fine and I'm impressed with their effectiveness and operation as well.
Response from Blindster
I'm very sorry to hear this Gary, if this issue is persisting, we want to make sure we get taken care of right. I will contact you immediately and we will see how we can get these shades to look absolutely perfect.
Gary Z ·
After complaining about the headrail on one of the blinds I ordered, Blindster.com refunded one half of the cost of the blind. Had ordered blinds before and a total 0f 5 on this order and never had a problem. My husband "fixed" the problem so that he did not have to remove and replace the blind a number of times. In the end, appreciated Blindster.com response
Response from Blindster
Good to know we were able to help you, Jill. Thanks for choosing Blindster.
Jill ·
After hanging the blinds, one of them doesn't lock in all the way on the right side and it hangs unevenly making it look cheap.
Response from Blindster
Oh no! So sorry, this shouldn't be the case. Please email a photo of the issue to [email protected] and we'd be happy to get this taken care of.
Richard ·
I would rate these as Fair they don't pull down evenly they a very cheap brackets but I guess you get what you pay for
Response from Blindster
Hi Patrick, I am so sorry to hear that your shade is not pulling down evenly. This is definitely something that should not be happening and I don't see that you called in or emailed us about the issues as well. We will have an agent reach out to you to see if we can find a resolution. Thank you for your time and business.
Patrick N ·
With the wider blinds, the magnets on the top that hold them secure are not strong enough. Perhaps another magnet would be better. The push button slide is too high for easy use if the blind is over your head. The quality of the fabric is excellent and it was easy to measure and install.
Response from Blindster
Hello Lisa, I am sorry that the larger blinds are having an issue staying up. We will be reaching out to you to go over troubleshooting and help come to a solution.
Lisa ·
I've ordered from this site before, and both times I've had to have parts of my order remanufactured. This blinds look great. They are very heavy, not a big deal because I some that means quality material. But the existing support system could be better. They tend to sag at the top because of the weight. I noticed there was only one magnet on the center of the top bracket. I added two more magnets myself on the sides to fix that. Seems like a pretty simple fix that the manufacturer should have been on top of. Two of the shades I received had a jammed top down cord. To their credit, they sent out new ones. But it makes me wonder how much it costs to make these if they didn't even want the original ones back - brand new material and all.
Response from Blindster
Hello Adel, I am sorry that two of your shades were defective and we had to send out replacement shades to you. We do not ask for the original shades back because we do not resale or reuse any part of our custom products. Thank you for your input on our products we are currently working with our manufacture to improve our products in that aspect.
Adel ·
I love the fact that it can be motorized because it is hung in a place that requires scaffolding to get at. It was super easy to install. The reason I gave it 3 stars is because I have not been able to program the remote to move the blind to go up and down stopping at the top and stopping at the bottom with one push of the button. I have to hold the button and then push the stop button when it reaches the destination. And the second reason is, it is slow going up and down. If it weren't for those 2 things, it would be perfect.
H T ·
Difficult to understand how to install. Lift mechanism looks cheap and not robust
Julie F ·
