Missing parts 2nd order
My 2nd order with your company it was missing a set of brackets the response and shipping time was not adequate. I still haven't received the.brackets and my blind has not been hung. Slow customer service response as well..
- Value of Product
- 3 out of 5
- Quality of Product
- 3 out of 5
- Ease of Installation
- 3 out of 5
Response from Blindster
Hi Brian, thank you for your feedback. We're truly sorry to hear that you experienced issues with your order, including missing brackets and slow response times. Your concerns about our customer service are important to us, and we are actively working to improve our response and shipping processes. We appreciate your patience, and we're here to assist you further. A Customer Care representative will reach out to you shortly to resolve your missing bracket issue.
Brian, United States ·
