Deluxe Light Filtering Double Cellular Shades Reviews

Customer Reviews

21 reviews with 1 stars · Clear filters

• Top down bottom up

  Large shades for my sitting room and master bed room do not hold. If you want to lower the shade the magnets on top release and it falls crooked. I have written, sent a video and photos as requested with no response. Andrea ask for these and is now unresponsive. I don't know why I had to do it anyway, you must know this is a problem!! I do not want these shades!!

  Response from Blindster

  Hello Peg, I am sorry there is an issue with your order. We will contact you directly to resolve this issue.

  Peg · October 8, 2017

• Poor service

  If you are not in a hurry for blinds you'll be happy. The product is good, the service is not. Plan on over a month plus, for everything to be as hoped.

  Response from Blindster

  Hello Pamela, I am sorry there was an issue on your order . We will contact you directly to resolve any issues on your order

  Pamela C · September 18, 2017

• I can't believe this...twice received non-working mechanism

  seriously, does this company even check the items work before they ship them out? after the first one we ordered failed after a month, we had to wait two weeks before a replacement was rec'd. And this one doesn't work out of the box. I am so frustrated with the lack of quality with their cordless system...there seems to be no quality control and it takes a solid week of maybe one email a day before they even take action. So frustrated...

  Response from Blindster

  I'm sorry you are having problems with your shades. I will call you to get this resolved.

  Karen · July 1, 2017

• Irrate Customer

  Blindster, check your records before sending these. It has been over a month and have not received our paid for blinds.

  Response from Blindster

  I'm sorry for the delay in shipping your order. I will call you to get this resolved.

  John · July 1, 2017

• Hangs Funny

  This is the 2nd or 3rd order from them and the top down shades don't hang well or feel high quality like the others do. They're shorter than I ordered are finicky and overall feel cheap for such an expensive purchase.

  Response from Blindster

  I'm sorry you aren't happy with your cell shades. I will call you to get this resolved.

  Stephanie F · June 26, 2017

• I would avoid this particular blind (others are fine)

  First, we ordered the ocean blue and it was not listed as having the white top/bottom (and back) though it did arrive that day. CS said it should have been one of the colors listed as not entirely the same color (they may have fixed it by now). It was a dissapointment, but CS gave a partial refund but voided our warranty in doing so. Not sure why a color issue would make them not stand behind their product, but we agreed nonetheless. Today, almost two months later with no other issues, one of the sides just decided to "freeze" up and won't budge. We have bought many top up/bottom down blinds from this company (for our last house and now our new one) and never had issues til now. the other blinds we have purchased have always worked fine, but not these. I would avoid them and pick another type until they get the "kinks" worked out of this one.

  Response from Blindster

  I'm sorry you are having problems with your shades. I will contact you to take care of this shade under our Limited Lifetime Warranty. I apologize that you were given the wrong information.

  Karen · June 9, 2017

• worst company i ever used on line

  Never received yet and u want a review

  Response from Blindster

  I'm sorry your order was delayed. There is no excuse for the delay. We did issue a credit on your order and shipped it out by 2 day air. It is scheduled to arrive today by 8 PM. Thank you for your patience.

  Edward · January 9, 2016

• Have not received this order as of 12/19/15

  Please check your records, order # 548976

  Response from Blindster

  I'm sorry for the delay with your order. We are sending your order out as soon as possible via expedited delivery.

  Marc R · December 18, 2015

• great product

  My windows look so pretty. Thank you!

  Bversaci · September 20, 2014