Deluxe Light Filtering Double Cellular Shades Reviews

Customer Reviews

462 reviews with 4 stars · Clear filters

• Great blinds but customer service issue

  I would have given a 5 star rating, however, when I had an issue with one of the 3 blinds I ordered, the remake took excessively long to complete. It is over 3 weeks after I received my blinds and I still don't have the remake! I do like the quality and the price is a great value too!

  Charise · September 12, 2019

• Cordless top down bottom up easy to operate

  The cordless top down bottom up shade in this Premium shade is easy to operate and seems much more reliable than the Value and Deluxe lines. Quality of construction could be a bit better: end caps come off or gap easily and connection of fabric to rail sometimes a bit irregular. Looking forward to ordering the rest of our Premium Light Filtering Double Cellular Shades. Only thing that could make ordering easier would be more color options.

  Paul · August 21, 2019

• as billed. happy.

  as billed. happy.

  Russell · August 13, 2019

• The ordering process was a

  The ordering process was a little confusing and I accidentally order corded blinds when I actually wanted cordless

  Donna · August 2, 2019

• Good shades; they made good on a Q/C issue

  The pre-order process was 5+ star terrific. A couple of email questions were answered quickly, sample colors were shipped prompty. The ordering process was fine, although the color I wanted was out of stock for about ten days (known up front). It was shipped promptly at the estimated date. Unfortunately, there was a problem with my order. I ordered two shades. The first one worked fine. The second one was wrong out of the box... it had far stronger tension on one side than the other, and when the height was varied in the usual way, it tipped to one side. I started a dialog with customer service, which I thought ran on longer than it should, because they answered by most recent communication rather than giving priority to ongoing conversation threads. I was referred to manufacturing, asked to adjust the blind with a supplied tool, than back to basic customer service who told me that manufaturing would advise on further action. At that point, I didn't know if they were going to replace the defective blind or not. Without further notice (like we're shipping a replacement) they did. And it works fine. So, the blind quality is quite good (although I like the Hunter-Douglas type buttonless action better), the blinds look good; the ordering and and pre-order communication process is excellent. And, they honor requests for replacement of defective product. But, some of the communication during the process could have been better. A bit quicker, and a bit more definitive. For example, I didn't know what "manufacturing will advise" meant. It turned out it meant they would ship me a replacement, but it could have meant more run-around, and as a new customer, I didn't know which. I will order more blinds soon.

  Response from Blindster

  Thanks for the feedback Isidor, we truly appreciate meaningful comments such as these. Thank you for being a great Blindster customer.

  Isidor · August 2, 2019

• The shades were delivered on

  The shades were delivered on time but lacked the total number brackets needed for installation. These were shipped promptly when notified. One shade was not put together very well and we had to made repairs for it to function properly.

  Rodney · August 2, 2019

• have not hung them yet

  Due to a medical emergency I have been unable to take it out of the shipping box yet...........I hope they will fit when I can use them.......your products are great & I will certainly let you know how they are......

  Response from Blindster

  Hi Patricia, thanks for the kind words and we hope you start feeling better soon!

  Tricia C · July 26, 2019

• Looks good

  It looks good but a little hard to pull down. Raising it is easy.

  Response from Blindster

  Glad you like the shades, Judith. If you're concerned about the pull down function, please give us a call and we'll be happy to see what's going on. Thanks for shopping with Blindster!

  Judith F · July 17, 2019

• Good low cost shade

  A lower cost alternative to the Premium line. Lighter construction than Premium but serviceable.

  Response from Blindster

  Thanks for the feedback Roger, we truly appreciate meaningful comments such as these. Thank you for being a great Blindster customer.

  Roger · July 6, 2019

• Almost perfect

  Ordered motorized cellular shade for a large window that's a little difficult to access. Fit was very good with about 3/16th inch gap on either side of the shade. It hasnt gotten too hot here yet but, with a southern exposure I think these will help keep the house a little cooler. Only downside is there is no home automation integration built in.

  Response from Blindster

  Thanks for the feedback Jason, we truly appreciate meaningful comments such as these. Thank you for being a great Blindster customer.

  Jason · June 10, 2019

• Should've purchased a while ago

  The Good: I bought these because the back of my house gets the afternoon sun . The breakfast area, living area and master bath are in the back of the house where it gets pounded with the sun for most of the day. It would take several hours for the A/C to bring the temperature down just a few degrees in the afternoon and it would run constantly to maintain temperature. The faux wood blinds I have are good for light filtering but not for heat. I was contemplating upgrading to energy efficient windows but it would've been very expensive so I decided to give these a shot. I decided to keep the faux wood blinds and ordered outside mounts for all windows. After installing on the kitchen windows, I could immediately tell a difference with the heat transfer, it was much cooler in the area. My bathroom window did not have faux wood blinds so these acted as the only light/heat filtering source. Using a laser thermostat to read the inside temperature of the glass, it was 86 degrees F. After installing the shades, the reading on the interior of the shades was 73.5 F which is a huge difference. My house stays much cooler now. The meh: The directions are not extremely clear but once you figure it out, they're fairly easy to install. I had trouble with the rear hook on the brackets bending in when trying to snap the shades on. I had to use a pair of plyers to bend them back into position on a few. One of the shades came with a small hole in it which i'll have to have replaced but this isn't a big deal. The price: I'm not sure many people would pay full, advertised price for these shades. The massive discounts offered is a gimmick so people are under the impression they're getting an unbelievable deal. I bought these on a 50% off sale. No way I would've paid double for what I got. The overall: Very satisfied with these shades. They keep my house much cooler and will save me utility costs in the long run. They seem like good, quality construction blinds and look good as well.

  Response from Blindster

  Thanks for the feedback BobBeau, we truly appreciate meaningful comments such as these. Feel free to give us a call about the hole in the shade and we'll be happy to get this taken care of for you. Thank you for being a great Blindster customer.

  Beau · June 8, 2019

• Loving the versatility

  They look great. We love the ability to have the shades in whatever position we want, whether to block the street view or the sun. Installation was easy as advertised

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  Response from Blindster

  Wow, they sure look beautiful, Carla! Thanks for shopping with Blindster!

  Carla · May 26, 2019