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What customers say about it, in their own words.
Questions & Answers (129)4.73
Based on 564 reviews
Summarized by AI from customer reviews
Customers praise the excellent quality and durability of these shades, noting their superior blackout performance and sleek appearance that holds up reliably over time. The product's robust construction and dependable operation have earned consistent high praise, with many customers so satisfied they've purchased additional units for other rooms. The combination of quality craftsmanship and reliable performance makes these shades a trusted choice that customers confidently recommend to others.
99 reviews with 4 stars · Clear filters
I ordered a motorize blind for a clerestory window which is located about 15 feet from the floor. A handyman and myself installed it but couldn't get it to work. So, I called Blindster and she (unfortunately I forget her name) guided us through the process. It now looks and works great, but I had to use my handyman the second time and he's good but not cheap. Consider a video showing how to get the motor installed and working properly.
Paul ·
When this shade came, it proved to be defective. I sent it back, and it came back repaired but without the correct hardware. Fortunately, I had used this company earlier and had the hardware from a shade I had removed. Then I asked for the clip for the power unit that was missing, and they sent me a new power unit. I find them easy to work with but a bit frustrating since the shade didn't work correctly the first time and the hardware was missing the second time the shade arrived at our home.
Margaret G ·
Very nice window shades, they keep the light out of the room, easy to install. I would of given 5 starts but they are a little noisy when going up or down.
Matt ·
Product is excellent. Instruction regarding connecting battery pack very poor. Same for setting up and down limits with remote. However, I found limits were properly preset, so it wasn't a problem.
Brooke B ·
Well packaged, easy to install, work great. Just not the same quality as my Bali blinds that were twice the price! Expected. I just purchased 4 more light filtering shades from you...good enough for me.
Mark ·
Love the blackout. I have this shade on my bedroom sliding door. I ordered it with the continuous cord. It's very loud and hard to pull the shade up. Does not glide smoothly. I hope the cord withstands the use. Other than that, the quality is good.
S J ·
After an initial delay, the company was super helpful and had our blinds delivered within 48 hours. Very pleased with the top down bottom up effects of these blackout blinds. It gives us many options on the type of light filtration we need.
Marta ·
While overall I am pleased I have a couple suggestions. Double check hardware. We were short one bracket. Blindster did respond promptly and sent another out, but it delayed Getting the blinds up. 3 of the four shades also had crushed or crumpled cells near or at the top of the shade. We are hoping it smoothes over time by hanging. Not sure if they need to be packaged differently for shipping.
Lynne ·
We had several issues with the colors. In fact they sent out the same order 3 times before they finally got it right. We ended up getting a full refund. It took over 2 months to get the order done correctly
Response from Blindster
I'm sorry you were so unhappy. I agree that the color headrails you received were totally unacceptable (even though they were made according to normal specifications). We did change our normal specifications to a different color. I'm glad you are happy with the replacements. Thank you for your patience.
Katematt59 ·
These room darkening shades REALLY darken the room! Perfect for the bedroom! Love them! My only complaint is that I did not know the cords were going to be white, I thought they would be the same color as the blinds. Other than that, installation was super easy and the operation is smooth. I love them!
Kkcatterson ·
The whole process from start to finish was a very pleasant experience. The blinds were easy to order and had easy instructions for how to measure and how to install. They fit perfectly and look great. The manufacturing and delivery times were right on the money too! I highly recommend Blindster.com to anyone!
Ryates ·
The look and use of the blinds are great. We ordered the white color which people were concerned would not block out light as well, but they block out light very well. We also asked for a longer cord and I was contacted about this and they took care of it at no extra cost. The only issue was that it took longer than 7 days to receive the blinds, which was an extra unexpected delay. In the end, they look good and work well.
Response from Blindster
I'm sorry you were disappointed in our delivery time. The order was sent to the factory on 7/31 and was shipped on 8/7 (5 business days) which is within our 5 to 7 business day production times listed on our website. Delivery was on 8/12 (3 business days) which is less than the 1 to 5 business days listed on our website.
Purchasing ·
