Deluxe Blackout Double Cellular Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (564)Customer Questions
129 questions · page 8 of 13
We have 2 very wide windows. One is 60" and the other 62" interior measurements. You had said in a previous post that over 48" you recommend outside the window mounting. Why is that? For interior mounting do you not place clips/mounts in the center? Thank you
Asked by Kristi ·
Hi Kristi, thank you for reaching out! Your opening widths will work fine for an inside mount. I believe the question you are referencing was discussing a side mount option. We do not recommend side mounting (on the ends) shades that are larger than 48" wide due to the weight of the shade and the possible bowing of the headrail which can cause the headrail to fall out of the brackets. On a standard inside mount, you will have several brackets to disperse across the overall width of the shade and screw up into the top of the window frame opening.
Answered by Blindster ·
We'd like to install the motorized shades on windows that are very high up and not easily accessible. When it is time to change or recharge the batteries, how easy is it to access the battery pack?
Asked by Amber ·
Hello Amber, thank you for your question! The battery wand can be attached to the back of the shade's headrail,(the wand will require an additional 1" of depth to mount behind the headrail), or it can be mounted above the window or to the side. You will have easier access to removing the battery pack if you choose to mount it above or to the side of the window.
Answered by Blindster ·
Looking for blinds that will work with Apple Home Kit (Siri) or at least Alexa. Do you have this in development?
Asked by Lawrence ·
Hello Lawrence, thank you for reaching out! Unfortunately, we do not have this in development at this time.
Answered by Blindster ·
do the blackout shades roll into a valance ? They need to go over already existing shades inside the frame
Asked by BARBARA Z ·
Hi Barbara, thank you for your question. These blackout cellular shades will not roll into a valance. The cellular shades will stack nice and tight right under the headrail.
Answered by Blindster ·
I have two angle windows that are two different sizes, I already have 9 if your regular cellular blinds in the same room, how can I get same blinds to fit angles?
Asked by Robert ·
Hello Bobby, thank you for choosing Blindster! Unfortunately, we do not carry any window treatments to fit in angled windows. Our blinds and shades fit square or rectangle windows.
Answered by Blindster ·
our window. where we had our blinds installed on, is over our front door. So the wand is not easily accessible. My question is, is there an indicator on the wand advising low battery? Also, in a previous question, you advised that the batteries in wand are now rechargeable. Are these "regular" AA rechargeable batteries that go into a typical battery charger? Since we purchased the blinds last year, we would have rechargeable batteries. Thank You
Asked by Rita B ·
Hello Rita, thank you for your question. These do not have an indicator on them. The shades will start operating slower when the battery starts to die. A full charge is good for 500 uses. If you have purchased last year they would have come with a rechargeable battery pack and you shouldn't have to change out batteries. If you need further assistance please give us a call at 888-256-8672, option "2" for customer service.
Answered by Blindster ·
So am I understanding this correctly... Is it that no matter what color you order, the side of the shade that faces the exterior is white? Or is there an option to order a shade that is not white on the exterior facing side?
Asked by J ·
Hello J, that is correct, all of these blackout fabrics will be white on the back of each of these shades. There are some light filtering categories that we offer that is the same color on both sides. For example, our 1 Day Cordless Top Down Bottom Up Cellular Shades, our No Tools Cordless Single Cellular Shades, and our 1 Day Cordless Single Cellular Shades all have the same fabric color on the front and back.
Answered by Blindster ·
The charger for these shades is lost. How do I get a replacement?
Asked by Joel F ·
Hi Katie, I am so sorry to hear that. Please give us a call at the office at 888-256-8672, option "2" for customer service and we will be glad to assist you in getting a replacement.
Answered by Blindster ·
Hi. Can you make TDBU blinds to the height of 96" and a width of 72"?
Asked by Alethea J ·
Hello Ally, Yes, this is our maximum size that we can make the TDBU shades. However, they are not able to be motorized, they will have 2 sets of lift cords to operate the separate lifts. https://www.blindster.com/cellular-shades/room-darkening-cellular-shades-blackout/
Answered by Blindster ·
Will #3469 Coffee Bean be available again?
Asked by Nicole ·
Hello Nicole, I am so sorry, that color has been discontinued.
Answered by Blindster ·