Deluxe Blackout Double Cellular Shades Questions & Answers
What shoppers asked about it, answered by our team.
Customer Reviews (564)Customer Questions
129 questions · page 7 of 13
Do you have remote control black out shades?
Asked by Dee ·
Hello Dee, This product can be motorized. It will be in the options when you choose your lift type.
Answered by Blindster ·
One of the two motorized shades we installed is unlevel. One side is longer than the other. What is the process to get it to go up and down evenly?
Asked by Loretta T ·
Hello Loretta, I am so sorry to hear that the shade is raising and lowering uneven for you. Please give us a call at 888-256-8672, option "2" for Customer Service, so that we can look into this for you and have this taken care.
Answered by Blindster ·
do the shades have a head rail that is exposed or is there a finishing piece over it, I cannot tell from the pictures
Asked by Sandra B ·
Hello Sandra, thank you for your question! The headrail and bottom rail on this product will be exposed and will color coordinate with the fabric color you select.
Answered by Blindster ·
Can these be motorized?
Asked by Donna ·
Hi Donna, thank you for your question! Yes, these can be motorized in the Customize and Buy screen. In the lift type drop-down box, you will be able to select the Battery-Powered Motorized Lift. These shades will require at least one remote and one remote will operate up to 5 shades.
Answered by Blindster ·
What is the R value?
Asked by Janet ·
Hi Janet, the R-Value of this product is 5.0.
Answered by Blindster ·
We ordered a number of blinds on a single remote, which came preprogrammed to 2 channels on the remote (the max allowed). We would like to reprogram the blinds so that they can either all be opened at the same time using channel 0, or individually via the other channels (1 blind on channel 1, 1 blind on channel 2, etc). How can we reset the blind synchronization to make this happen?
Asked by Mark ·
Hello Mark, I am so sorry about the issue you are having with the remote. I am going to have a rep reach out to you on a separate email so that we can get you taken care of.
Answered by Blindster ·
How do you operate these if you dont end up getting the remote?
Asked by Mikhail ·
Hi Mikhail, thank you for your question! You will need at least one remote to operate these motorized shades. They can not be operated without a remote. You do not, however, need a remote for each shade. One remote can program up to 15 shades.
Answered by Blindster ·
Hello, do i have to charge the battery before I install and if so for how long as there is no indicator that it is not charged or is fully charged. the light is green from jump. Thanks
Asked by Jayne ·
Hi Jayne, the green light will indicate a full charge.
Answered by Blindster ·
Do you have mounting brackets that extend out past window frame for mounting? The window trim framework is approximately 1"
Asked by Lanette H ·
Hello Lanette, I'm sorry, we do not have extension brackets available, but these will come with outside mounting brackets that can be screwed into the flat surface of a wall or trim.
Answered by Blindster ·
What is the process for recharging the wand? Does it come with a charger? If we buy two remotes, will they both work on the same blinds?
Asked by Gayle ·
Hello Gayle, thank you for your questions! Yes, these motorized shades will come with a charger to recharge the battery packs. If you buy 2 remotes on 1 order, you will be able to program them to the same shades. We use a 15 channel wireless remote for this product, which can be programmed to control up to 15 shades, either individually or in groups.
Answered by Blindster ·