I ordered a bamboo shade Hatteras Cocoa color. The write up says it is natural so the color may not match but what I received is very dark brown absolutely nothing like the picture. Also, there is very little variation in the color, it is brown with raised spots that were roughly ground down. Not at all what I thought I was getting. Looks well made, wish they were the color displayed or even close to it.
Response from Blindster
Hello Linda, we are going to send you a separate email so that we can get you taken care of at once. I am so sorry to hear that this shade is not what you expected. Samples are available for our products to take a look at prior to ordering since computer monitor settings can make it hard sometimes to give an accurate read of the color. We do want you to be satisfied with your order and have a Satisfaction Guarantee policy that is available to you. We will send you the details. I apologize again for this inconvenience.