Big disappointment
I am disappointed in the amount of open space where daylight shows through. They almost look broken, do not look new, it's as if I got someone's old blinds. The color is very nice and the instructions to hang were very good. There are three additional windows in this room and I'm not sure I want to spend this much money on something I don't love. Additionally, you raised the price from the time I started to order, then measure, causing me to order only one due to price. Your survey below is rigged so that I cannot rate below fair. The quality is less than fair. If you want honest answers then you should not skew your results. Sounds to me like you know you have a quality issue.
- Value of Product
- 3 out of 5
- Quality of Product
- 1 out of 5
- Ease of Installation
- 4 out of 5
Response from Blindster
Hello Margo, Thank you for sharing your feedback. We’re sorry to hear you’re disappointed and truly appreciate you taking the time to let us know about your experience. Our customer care team will be reaching out to you directly by email to connect and discuss this further. Since our shades are custom-made, pricing is based on the size selected, which can result in higher costs for larger windows — we appreciate your understanding and hope we can help find a solution you’ll be happy with.
Margo, Merritt Island, US ·