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What customers say about it, in their own words.
Questions & Answers (182)4.73
Based on 826 reviews
Summarized by AI from customer reviews
Customers appreciate the beautiful natural aesthetic and high-quality craftsmanship that adds a warm, sophisticated touch to any room while looking more expensive than the actual price. The perfect fit, accurate color matching, and smooth operation are frequently praised, along with the easy installation process. Users consistently describe their overall experience as delightful and highly recommend the product to others.
26 reviews with 3 stars · Clear filters
Shades are acceptable. Price too high.
Response from Blindster
Hi Mary! Thank you for your feedback and for choosing Blindster! We're glad to hear the shades are acceptable, though we understand your concerns about the price. We appreciate you sharing your thoughts with us, as customer feedback helps us continue to improve our products and services.
Mary, Los Angeles, US ·
These blinds are beautiful but totally sheer. Like see details of a persons face sheer. Unfortunately I was just told by customer service that these blinds are not part of the "Satisfaction Guarantee" and so I'll have to repurchase if I don't want the neighbors looking in.
Response from Blindster
Thank you so much for your review, Bess! We appreciate your feedback on this product. Thank you for shopping with Blindster.com!
Bess F ·
These blinds are beautiful but totally sheer. Like see details of a persons face sheer. Unfortunately I was just told by customer service that these blinds are not part of the "Satisfaction Guarantee" and so I'll have to repurchase if I don't want the neighbors looking in.
Response from Blindster
Thank you so much for your review, Bess! We appreciate your feedback on this product. Thank you for shopping with Blindster.com!
Bess F ·
All in all the white bamboo blinds are nice. The edge however is a little raggedy. It either requires a banding or binding. I think it looks unfinished. they are not a cheap product and I think it missed the bar.
Response from Blindster
Hello Cathy, I am going to send you an email regarding your order so that we can walk you through your options. These shades do offer a 1" binding option that we can put around the edges. We want to ensure you are satisfied. I am so sorry for the inconvenience.
Cathy B ·
Installation instructions were awful. Suggest a you tube video showing compete installation, including the option of attaching directly, without the use of the brackets...which proved useless. Turned out to be a 3 person job, but all's well that ends well. They are beautiful.
Response from Blindster
Hi Kathleen, we sincerely appreciate meaningful feedback like this. Would you mind sharing some of the issues you had with us by emailing [email protected]? We always want to improve for our customers so comments like these prove to be invaluable.
Kathleen ·
The shades are very beautiful. My only problem with them is when raising and lowering, they don't lock in place very well.
Response from Blindster
Hey Jean, thank you so much for the review. I will contact you immediately regarding lifting and lowering issues so we can get you taken care of. Thanks for being a great Blindster customer!
Jean ·
It's a little too long and has a small hole in it.
Response from Blindster
Hey Patricia, thank you so much for the review. I will contact you immediately regarding length and hole so we can get you taken care of. Thanks for being a great Blindster customer!
Patricia ·
I was excited to recive my blinds. There was the box big orange sticker stating that hardware was enclosed. Open the box and there they were the two blinds I ordered; both of them with big orange stickers on them stating "Hardware Enclosed" open them up and there is no hardware. Contacted customer service and asked them to send out the hardware overnight...LOL it took them 3 days to respond and all they said was the they informed the manufacture of the issue. I haven't seen any hardware or heard from anybody since. This will be the last time I order from Blindster, there are too many others out there to get the same product and better customer service. You would think since they are getting the product from another manufacturer that they could at least be the best in customer service. Anyway, I ended up buying my own hardware and installing them.
Response from Blindster
Eric, I am so sorry for the delay in communication and receiving your hardware. You should've had that delivered with your blinds and since they weren't I apologize. We hope to reduce errors such as this in the future and hope that we can show you how great the ordering process with Blindster can be.
Eric ·
Good value but quite hard to install.
Response from Blindster
So sorry you faced this issue. We have uploaded new installation videos on all of our project pages. Hopefully these will provide an easier installation process in the future.
Minh ·
I have ordered many shades from Blindster over the past several years. All products were well made and looked good once I installed them. But my most recent order, bamboo privacy shades, turned out to be disappointing. All 3 of my new shades are drooped in the middle. The horizontal bamboo pieces are not even remotely parallel to each other. If I'd known the privacy shades were going to look like this, I would not have bought them.
Response from Blindster
Hello Patricia, I apologize for the shades not looking even. We will have to contact you to get pictures so we can see what the issue is. We will provide troubleshooting the problem and get a resolution for you so that you are completely satisfied.
Patricia S ·
Product looked great when I finally received. Learned a week after I ordered it that it was backordered. Took over a month longer to receive. The cheap screws sent with the blinds strip out too easily when trying to install. Ended up using a larger drill bit to drill a larger pilot hole to keep from stripping screws. The blinds are high quality. Blindster shouldn't ruin this by sending dirt-cheap aluminum screws.
Response from Blindster
Hello Michael, Thank you very much for your Feedback on our product. I appreciate you letting me know about the screws for this product. We will be addressing this with the manufacture so that we can get better hardware assigned to this product. Thank you again for your feedback and please let us know if there is anything we can do for you.
Michael B ·
Love the look of this blinde; however one of the wing nuts, that hold the entire blind up, was too big! I have contacted the company to ask for a replacement wing nut but have not received yet.
Response from Blindster
Hello Tiffany, I am sorry that one of your brackets did not function correctly. I will look up the status of your replacement and contact you with the status of the replacement.
Tiffany F ·
