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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Product review
    No Tools Cordless Light Filtering Single Cellular Shades

    Not as good as the older version

    I bought some of these over a year ago and needed more for my bedroom. The new ones look good but operate with much more noise when lowering and raising them. My old ones are almost silent. The new ones also have a wider valence at the top (1/2" wider) giving them a chunkier look when closed and cost about $25 more ea.

    John ·

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    Decent shade...quality = price

    Paid less than some we had purchased from a much advertised competitor. The build quality leaves something to be desired and is reflected in the price. More plastic for sure, and the mounts have a weird metal tab that hangs down in view when the shade is pulled down. The competition is mostly metal and a very clean, low profile install, with no metal "danglers". Having said that though, the shade works great so far, looks great (other than those metal tabs) and if it holds up, I'll be ordering more from Blindster.

    Alanblazek ·

  • Product review
    No Tools Cordless Top Down Bottom Up Single Cellular Shades

    Decent shade...quality = price

    Paid less than some we had purchased from a much advertised competitor. The build quality leaves something to be desired and is reflected in the price. More plastic for sure, and the mounts have a weird metal tab that hangs down in view when the shade is pulled down. The competition is mostly metal and a very clean, low profile install, with no metal "danglers". Having said that though, the shade works great so far, looks great (other than those metal tabs) and if it holds up, I'll be ordering more from Blindster.

    Alanblazek ·

  • Product review
    2 Inch Premium Cordless Faux Wood Blinds

    Production time took too long

    I got nothing but excuses from customer service when I complained that my order was over one week late. If the holiday season is going to jack up your delivery schedule, then make sure that the customer knows that before they submit the order. The production time of 5-7 days is supposed to give you an idea of which day the items might be delivered so that you don't have to take a day off to wait for the delivery person. I got nothing but excuses from customer service when I complained that my order was over one week late. If the holiday season is going to jack up your delivery schedule, then make sure that the customer knows that before they submit the order. The production time of 5-7 days is supposed to give you an idea of which day the items might be delivered so that you don't have to take a day off to wait for the delivery person.

    Response from Blindster

    I'm sorry you were disappointed with your service. I looked at the details of your order and see that it did take 2 extra days of product (production days do not count holidays or weekends). All of our factories do take additional time off over the Christmas and New Year's holidays. I apologize for the delay and than you for your patience.

    Sal C ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Cordless blinds for kids room

    The blinds fit perfectly and work fairly well. They were easy to install. One of them doesn't seem to have the same opening power as the other one does, but they both work as blackout blinds which we needed.

    Response from Blindster

    I'm sorry you are having a problem with one of your roller shades. You can go to https://www.youtube.com/watch?v=d1ZvoR3R-jI to see a video that shows you how to adjust the tension in your roller shades. Please call us at 888-256-8672, option 2 for customer service if you have any questions.

    Steffinsj27 ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    careful with the color

    The blinds are fine the color is not what is shown. I thought I was getting tan and got a brown. I had to throw them away and bought some others from some place else. So this was a waste of money

    Response from Blindster

    I'm sorry you didn't get the color you wanted. Unfortunately, the individual monitors used in each computer greatly affects the accuracy of the colors displayed. That is why we offer free samples of all of our products. You can return the order under our Satisfaction Guarantee. I will contact you directly with details.

    Tomouderkirk ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Blind was not straight on roller

    The blind was a Christmas gift for my son and it's nice, but it was not straight on the roller. The bottom right side was longer so it went down hill and did not appear to be sewn well on that end. We checked the window to make sure it was square and then measured the blind to determine if it was the same length all the way across and it was not.

    Response from Blindster

    I'm sorry that there was a problem with your roller shades. The fabric not lowering straight can be caused by a number of issues. The fabric may not be straight on the roller or the roller tube may not be hung level. You can check the level by using a level devise along the tube at the top. If the tube is not level, you can adjust the installation to make it level. If the tube is level, there are ways to adjust the fabric (without taking it off the roller). Please call customer service at 888-256-8672, option2.

    Ldeburger ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Great services

    Order came on time and packed very good. Customer services were excellent. Find some problems on installations but finally got through.

    Hgcao ·

  • Product review
    1 Inch Aluminum Blinds

    inferior-don't work

    blinds were sent by Fedex Home delivery to my Business, which made no sense and delayed delivery.I Had to call Fedex and have them change to regular Ground service. After installing, they looked fine, however the mechanism to release does not work. Blinds will not drop on their own, but need assistance. Have never seen that before. Normally you pull the blinds up, and set the lock one way, and release it the opposite direction and they drop, or should. These don't. Have since purchased other blinds for other rooms, and they work just fine. Will probably replace these with another companies blinds

    Response from Blindster

    I'm sorry you are not happy with your blinds. I will contact you directly to take care of the issues you are having with the blinds.

    Pawbill ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Need all parts

    Not all the parts were included. Did not receive valance clips.

    Response from Blindster

    I'm sorry for the inconvenience. We are sending you valance clips today.

    Melodykstewart ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Good value, so-so quality

    We ordered these blinds and they took approximately 3 weeks to arrive. They were kind of a pain to hang but not too bad. They look good and block lots of light. In the 2 weeks we have been using them, already a couple of the bamboo pieces have broken and some of the glue has come unstuck. Also, you can see the blackout fabric in the middle and it was not cut evenly, so it looks a little funny. Overall, these were 1/3 of the cost of blinds at Home Depot or Lowes, so we can't complain.

    Response from Blindster

    I'm sorry you were not happy with your shades. I will contact you directly to make arrangements to get you shades that are made properly.

    Jackysurber ·

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