Customer Reviews for Blindster

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Blinds for two mountain cabins.

  We were satisfied except for the two set that were supposed to be 11" wide. With the cutbacks you made, they do not give full coverage and we do not want to put the white mini blinds back in these two windows. Still trying to figure out what to do.

  Response from Blindster

  I'm so sorry you had a problem with the size. I see from your order that you ordered the 2 blinds 10" wide. We can remake the blinds under our Fit or Free Policy at the correct size. We will pay for the blinds and you pay $15 per blind for the shipping cost.

  Billie.Smith · April 9, 2015

• Product review

  Faux Wood Vertical Blinds

  Slats are not durable

  These look great and Blindster is fantastic, however, the slats I have are extremely fragile. Perhaps I have a bad batch but they are paper thin and break very easily where they connect to the rod. I have had several replaced but I am going to have to do something different. Utility for me has been poor.

  Cjnicks · April 8, 2015

• Product review

  Premium Plain Fold Roman Shades

  Will not ORDER again.

  To long for delivery and the folds required extensive readjustment to hang even.

  Response from Blindster

  I am sorry you are not happy with your shades and delivery times. All of our products have estimated production and delivery times listed on the website. I see that you blinds were ordered during the evening of March 10, 2015. The order was sent to the factory the first thing in the morning on March 11, 2015. Normal production time for these custom sewn roman shades is 8 to 10 business days. I show your order shipped on March 19, 2015 and was delivered to you on March 27, 2015. The factory is actually located in Mexico just across the border from San Diego. I will contact you to see what is wrong the folds. The fabric sometimes needs to be steamed after it is installed to get rid of the wrinkles that may have developed during the shipping process. However, the folds should not require extensive readjustment to hang even.

  Bdminmn · April 8, 2015

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Good value

  Great price. Very good service.

  Kenclark1781 · April 5, 2015

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Bad Packaging

  Of the Three Blinds I purchased, 2 arrived with the Header Bent. One header was bent so bad it makes it hard to open and close.

  Response from Blindster

  I am sorry that you had a problem with your blinds being damaged. Please send us a photo of the damage and we will get you new blinds right away.

  Nyniceguy2000 · March 29, 2015

• Product review

  2 Inch Premium Cordless Faux Wood Blinds

  2

  Purchased 2" Premium Faux Wood Blinds for a window that is 8' wide. Followed measuring instructions and ordered. Blinds arrived as expected, were easy to install and fit perfectly.

  Ebdayramcay · March 25, 2015

• Product review

  Deluxe Bamboo Woven Wood Shades

  Design flaws - bamboo shades.

  These blinds were installed inside mount on windows with 2 x 4 stud wall. The ends stick out past the window frame and the ends are unfinished. I knew they would stick out a ways but all other blinds I have purchased had finished ends. The mounting head rail is made of wood and the wood ends are unsightly. Pulleys used to hold up blinds are completely exposed when looking at the blinds from outside and are unsightly. This could be remedied by having a 4" valance behind the blind. I also had the top down bottom up option. When you have the blinds with the tops down, there is a screw in loop screw which is exposed and again really cheap looking. They could have drilled a hole through the bind top and have a knot under the blind top eliminating a cheap looking screw. The blind fabric looks good. I bought cheap; and it is obvious where they cut costs. I will probably not buy from Blindster again. I have criticize your product but also offered inexpensive solutions.

  Response from Blindster

  I'm sorry you were not happy with your shades. We will contact you to see what we can do to correct your issues.

  Jim · March 19, 2015

• Product review

  1 Inch Aluminum Blinds

  Good quality

  Blinds are good quality but not the easiest to install. Some parts (spacer blocks and center support) were missing so I had to call to have them sent to me.

  Rn R · March 19, 2015

• Product review

  Fabric Vertical Blinds

  H8 the Install Instructions!

  Truth is I was intimidated at the thought of installing these blinds as I am 56 and have never done so. Blinds (2) inside and outside mount arrived on time and were pretty I was pleased. Look through the boxes and found one sheet instruction for installation. I read, re-read and read again not understanding. Reading reviews earlier when purchasing I learned there was a problem with the valance for the 'inside mount'. Good common sense got me through after having to carefully awl 3 holes in actual valence for mounting NOTHING SAYS TO DO THIS. The outside mount installation was easier, but could not figure out how valance clips went on the brackets that hold the blinds beam. By that time it was after 5 had to wait to the next day to call customer service. Called, while holding figured it out! The 'valance clips' clips onto the blind beam itself not the beam support brackets! Diagram shows valance clips on the brackets. I hope this helps people. If I say so myself I DID IT!

  Usmade1 · March 17, 2015

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Quality Less Than Expected

  One of the two blinds I purchased had a warped roller causing difficult operation.

  Response from Blindster

  I'm sorry you have had a problem with your order. Please send us a photo showing the warped tube and we will get the factory to send you a new shade. I apologize for the inconvenience. Thank you for your patience.

  Johncomo412 · March 14, 2015

• Product review

  Premium Plain Fold Roman Shades

  Pleated Curtains

  The shades arrived on schedule, were made from quality fabric, and we're easy to install. The roman shades were for two windows that are cornered. The folds do not match from shade to shade and have completely ruined the look in a master bathroom that was completely renovated. Very disappointing to say the least.

  Response from Blindster

  I'm sorry you were not happy with your shades. The reason the folds do not match is because you ordered one shade with the cordless lift system and one shade with a standard lift cord. To make sure that shades match, you have to make with the exact same length and options. After our telephone discussion I have ordered a new shade for you. You can return the original shade under our Satisfaction Guarantee for a full refund. Thank you for your understanding.

  Specialforces · March 13, 2015

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Disappointed but best I've found

  Blinds were a 1/4" short making roller fall out. Instructions were vague. Precision installation required or roller became stiff. My new window trim has multiple holes from my efforts. Stitching on hem bar was sloppy, with clumping thread. Reverse roll hangs chain behind shade promoting excessive wear side of shade. Hardware is ugly, a valance will be required regardless. Plastic hardware may not last 20 years. Shade material seems to be best of the samples I reviewed. After installing one shade, I looked for better quality in stores. All shades like this have junk plastic hardware but these blinds are 1/3 the cost. I would prefer a solid metal header mount that the blind can snap into but so far, I cannot find this kind of product. I expect it would cost more as well. I expect to buy 22 more blinds from BLINDSTER as this product still seems to be the best value available.

  Heidi3michael · March 11, 2015