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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Cordless blinds

    These were easy to install and look good but will not stay in the full down position. I have ordered the same type from blinds.com and they work better. Be aware of the cordless if you want them to remain fully down on the window frame.

    Response from Blindster

    The cordless cellular shades are designed to be self-correcting. To reset your cordless shades: Lower the shade down to its full height. Firmly hold the bottomrail with both hands and pull it towards you (away from the back of the window at an angle). Quickly and firmly pull down (popping) onthe bottomrail 3 or 4 times. Raise and lower the shade, repeat as necessary. These steps should rest the cordless motors in the headrail so that the shade will raise and lower properly. If these steps do not work, please let us know and we will remake or repair the shades as needed. I will contact you directly to discuss this further.

    Robertdorr1 ·

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    Not well done

    I would say the value is there and the installation is quite simple. I do have several complaints, however. First, I think the metal clips that secure the blinds could have been better engineered to be less conspicuous. Second, is a complaint about the sizing of the blinds. Due to the fact that the top-down feature (which I strongly desired) has visible strings, I would have expected that the stock blinds would be shortened from each end, so that the strings are centered on the window. Instead, everything was taken from one side, giving the exposed strings an unbalanced, off-kilter look. Very unprofessional. Even the little old lady at the box store knows to center the shades and remove an equal amount from each side. I suspect that the lack of balance is reflected in the spring tension which causes all my shades to tilt slightly when raised or lowered, requiring manual adjustment. Probably will not return as a customer.

    Response from Blindster

    I do apologize for the shades not being cut properly. If you would provide me with pictures of the shades I will gladly send that to the manufacturer to have them remade. We want you to be happy with your purchase. I will contact you directly to do everything I can to make this right for you.

    Zgramma ·

  • Product review
    No Tools Cordless Top Down Bottom Up Single Cellular Shades

    Not well done

    I would say the value is there and the installation is quite simple. I do have several complaints, however. First, I think the metal clips that secure the blinds could have been better engineered to be less conspicuous. Second, is a complaint about the sizing of the blinds. Due to the fact that the top-down feature (which I strongly desired) has visible strings, I would have expected that the stock blinds would be shortened from each end, so that the strings are centered on the window. Instead, everything was taken from one side, giving the exposed strings an unbalanced, off-kilter look. Very unprofessional. Even the little old lady at the box store knows to center the shades and remove an equal amount from each side. I suspect that the lack of balance is reflected in the spring tension which causes all my shades to tilt slightly when raised or lowered, requiring manual adjustment. Probably will not return as a customer.

    Response from Blindster

    I do apologize for the shades not being cut properly. If you would provide me with pictures of the shades I will gladly send that to the manufacturer to have them remade. We want you to be happy with your purchase. I will contact you directly to do everything I can to make this right for you.

    Zgramma ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Room for Improvement

    Overall the product seems to be very good but the screws that came with the blinds were terrible. The heads were so big that they interfered with the blind installation on the chain end when screwed to the vertical trim. I had to screw to the horizontal trim at the top of the window. Also two of the screw heads broke off during the installation of 10 blinds. The quality of the screws needs to be increased. Also one of the blinds was very tight when I installed it.

    Response from Blindster

    I'm sorry you weren't happy with your shades. I will contact you directly to see what we can do to make you happy.

    Roberson ·

  • Product review
    Faux Wood Vertical Blinds

    Vertical Blinds

    They were not easy to install, there were no instructions on how to install the valance, the blinds were not aligned once inserted, and the blinds are very easy to break where they clip into the frame.

    Jus4joe07 ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Easy Process

    The faux wood blind arrived promptly and after simple installation fit well. The entire process beat in-store purchase in time, price and effort.

    Aztwp ·

  • Product review
    Fabric Vertical Blinds

    slow shipping!

    Product was good but it took over two weeks to get here.

    Response from Blindster

    I'm sorry you were unhappy with your delivery time. We post the production times on every product on our website. The production time for this product is 5 to 7 business days (weekend days don't count as business days). Your order was placed in the early morning on April 17, 2015. It shipped from the factory in the in California on Friday, April 24, 2015 (5 business days). Shipping time to Michigan is 3 business days and your blinds were delivered on April 29, 2015 (3 business days). We do our best to put realistic production times on every product so that we can meet or exceed your expectations on every order. There are times when we can get a courtesy rush and speed up the production time if we know when the order is placed. Also, expedited shipping is usually available for an additional fee. However, this service is very expensive and we would need to know all the details of the order before we can get a quote for the cost.

    Cglg ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Tangled mess

    Bought two bamboo shades. Easy enough to install but the cords on one blind was a tangled mess. Must of spent 30 minutes untangling and trying to re-tie the cord. Don't sign for email, you will be bombarded.

    Deadjoe3 ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Haven't gotten last order.

    It was a replacement that never got here. I don't remember getting confirmation either

    Response from Blindster

    I'm sorry you haven't gotten your new shade. We are checking the status now and will get it shipped to you as soon as possible. I apologize for the oversight.

    Mtps ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Overall happy

    My final result wasn't exactly as I had hoped for, but Blindsters customer service care was incredible. They were friendly, and offered me three wonderful options for either returning or keeping my product. Very impressed!

    Julied20 ·

  • Product review
    PVC Vertical Blinds

    Ok for the Price

    I installed two sets in my rental unit. The head rail was much lighter than the what I installed in my home. Also the vanes are a very thin gauge vinyl.

    Ocpaul ·

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