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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Company review

    The cardboard roller needs to be heavier duty. The shade sags in the middle. Also, there was no deduction taken for inside mount.

    Response from Blindster

    Thank you for your feedback, Margaret. We're sorry to hear that the shade is sagging in the middle and that there was concern regarding the inside mount deduction. We'd like the opportunity to look into this further. A member of our customer service team will contact you separately by email to discuss your concerns and help find a resolution.

    Margaret · Verified Buyer ·

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    Good quality

    These blinds were very easy to install. They move smoothly both directions. However, the the color is more cream colored than I expected (I ordered Daylight, which looked very white to me). Also, people should add 2-3 inches for the vertical measurement because my blinds hover a full inch from the windowsill, even though I gave the exact measurement of 59". This drives me absolutely nuts because it doesn't look perfect. I should have gone with room darkening instead of light filtering... but that's my bad. I spent nearly $1000, so I got to live with my choices.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Cheryl, thank you for sharing your experience and providing your honest feedback. We're happy to hear installation was simple and that your shades operate smoothly, though we're sorry to hear the color and fit weren't quite what you had hoped for. For any future projects, we do offer free samples to help ensure colors are the right fit for your space. We’d also be happy to review the height of the shades if you feel they may have been made too short. And if you'd like to explore options for remaking your shades into blackout shades, our customer service team would be glad to help walk through those possibilities with you.

    Cheryl, Billings, US ·

  • Company review

    Instructions are missing from the box. Spacers are missing from the box. Still waiting for missing spacers and instructions 5/29.

    Response from Blindster

    Hi Kerry, we apologize for the inconvenience of receiving your order without the instructions and spacers included. We understand how important it is to have all the necessary parts on hand. We do see that the missing items have been requested, and they should be arriving soon. Thank you for your patience, and please let us know if there’s anything else we can help with.

    Kerry · Verified Buyer ·

  • Company review

    I received my roller shades, quality is great but I noticed an issue with the cord roller mechanism. The shade does not roll all the way up or down because it gets stuck. It appears that the plastic bead that holds the cord is not properly placed, which is preventing the mechanism from moving smoothly.

    Response from Blindster

    Hi Guadalupe, thank you for your feedback. We’re sorry to hear about the issue you’re experiencing with the clutch and the bead stop not allowing the shade to move smoothly. That’s definitely not the experience we want for our customers. A member of our customer service team will be reaching out to you in a separate email to help resolve this and get everything working properly.

    Guadalupe · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Ease of use

    We are not a fan of the push button area to open and close the blind. We prefer the previous blinds we bought from you years ago that you raise and lower just by pulling the bottom of the blind. This push button is not convent with plants I have hanging in front of the window. Dissapointed with that change but like the quality and price of your blinds

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Jennifer, we're sorry to hear that the SafeLock Cordless Button has not been a good fit for your needs. The shades were redesigned approximately 4–5 years ago, but we understand that the newer design may not offer the same convenience as the style you previously purchased. We appreciate you sharing your feedback and are glad to hear you're happy with the quality and value of the blinds. A member of our customer service team will follow up with you in a separate email to review other options.

    Jennifer, Appleton, US ·

  • Product review
    2 Inch Premium Cordless Faux Wood Blinds

    Too hard to pull the blinds down

    Look great! Easy to tilt the blinds and put the blinds up. However, I need my husband’s help to pull the blinds back down. Afraid I’m going to pull them out of the wall because I gave to pull down so hard.

    Value of Product
    4 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Debbie, thank you for taking the time to share your feedback with us. We’re so glad to hear you’re happy with the appearance of the blinds and found the installation and tilt function easy to use. We’re sorry to hear you’re having difficulty pulling them back down and understand your concern. A member of our customer service team has reached out to you to help troubleshoot the issue and find a solution. We appreciate your feedback and the opportunity to assist.

    Debbie, Grand Junction, US ·

  • Product review
    LEVOLOR Blackout Double Cellular Shades

    They seam like nice shades. Not really happy about lifting the shade up to open

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Debra, thank you for your feedback, and we’re sorry to hear the shades aren’t quite meeting your expectations. If there’s anything that seems off or not functioning correctly, we’d be glad to look into it for you. Feel free to contact our customer service team anytime so we can help resolve this for you.

    Debra, Portland, US ·

  • Company review

    The blinds fit perfect...but your idea of self stick brackets doesnt do so good on painted sheetrock window returns. I followed your instructions...and all fell down within a day...requiring me to drill 2 holes and attach with screws...you should pre drill at least 2 holes to allow for screwing in header..screw holes should not be in center as most dimensional lumber headers may have void in middle....color was great and they function well....

    Response from Blindster

    Hi Kevin, thank you for sharing your experience with us. We’re sorry to hear about the trouble you had with the brackets, as it is unusual for them to fail within such a short period of time. A member of our customer service team will contact you shortly to look into this further and assist you with your order.

    Kevin · Verified Buyer ·

  • Product review
    Premium Plain Fold Roman Shades

    Nice product but poor instructions.

    The instructions say start scee through opening then press into place to make a mark for hole location. The pass through metal tube for screw is loose fitting so those instructions don't work. Also the screw must be installed at an angle and instructions don't mention that.

    Value of Product
    4 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hello Stephen, Thank you for taking the time to share this feedback. We appreciate you pointing out the issues you experienced with the instructions. We are currently in the process of revising and improving our installation guides, and comments like yours are extremely helpful in that process. Thank you again for your honest feedback and for choosing Blindster.

    Stephen, Manchester, US ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    fabric?

    I didn't expect linen, but seems pretty plastic-like. On the other hand, easy to wipe off.

    Value of Product
    4 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hello Lora, Thank you for sharing your feedback. This product does feature a white acrylic backing designed to help block light passage, which can give the material a more vinyl or plastic-like feel compared to a traditional linen fabric. We’re glad to hear the easy-to-clean surface has been a positive feature for you. Thank you again for your feedback and for choosing Blindster!

    Lora, Sheboygan, US ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Blinds are Ok. Fair.

    Installation was fairly easy. The childproof cord attachment is extremely difficult to use so I removed them with a flat screw driver. The blinds themselves are not secured very well to their end units.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    2 out of 5

    Nicholas, Mercerville, US ·

  • Company review

    The blinds look and work great.The hyroglific instructions are way to difficult to understand

    Response from Blindster

    Hi Gary, we appreciate you taking the time to share your thoughts. It’s great to know you’re happy with the look and performance of your blinds, but we’re sorry the instructions were hard to understand. We’re always looking to make improvements, and your input helps us do just that—thank you for pointing it out!

    Gary · Verified Buyer ·

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