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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Fabric on head rail does

    Fabric on head rail does not match the shades

    Response from Blindster

    I'm sorry you are not happy with the fabric on the headrail. We will send you swatches of the fabrics that are available for your shades and let you choose the one you want on your replacement shade. Thank you for your patience.

    Terry ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Premium cellular shade

    We love the solution for privacy at night with the premium cellular shade, but we have had trouble with the mounting system. We ordered our shade an outside mount, installed it according to the instructions, would occasionally fall. This last fall broke it so that it does not retract. We are speaking with Christine in customer service about this issue. We have been pleased with the company's response for past concerns, and are anticipating the same satifactory guarantee we have had in the past.

    Response from Blindster

    I'm so sorry you had a problem with your order. I do show that we are remaking your shade. Thank you for your patience and understanding.

    Gail ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Blinds are beautiful Valances are all too short.

    So far I have ordered four blinds. The actual blinds are beautiful valances are all cut approximately one inch too short. Still waiting for the second set of valances to arrive.

    Response from Blindster

    I'm sorry you are having a problem with your valances. The valances for an inside mount blind should be made 1/8 inch less than the ordered width. If you valance was made to the incorrect size we will send new valances right away. However, sometimes the problem is that the top of the window is wider than the middle or bottom. If you ordered the blind with the smallest width measurement (window opening at the top, middle & bottom of the window) and the top of the window is wider, the valance will be too short. Either way, we will be happy to get you new valances. I will contact you directly to get the sizes required.

    Neoma ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Didn't quite match the (three) samples I ordered . . .

    The blind I ordered is much greener, and less tortise, than any of the samples I received. This has given me pause about whether to continue with other purchases as I have a whole house of blinds to buy. Blindster has great prices and the bamboo shade is of great quality but the samples aren't representative. Glad I only bought one blind, but now what to do??

    Response from Blindster

    I'm sorry you are not happy with your bamboo shades. Because the bamboo shades are made from all natural materials in the natural state the colors can vary slightly. I will contact you directly to determine if the blinds were made correctly. The factory will remake your blinds at no charge if they were not made according to specifications. You also have the option of returning the blinds under our Satisfaction Guarantee for a full refund of the cost of the blinds.

    Holly ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    VALANCE

    Did not like the valance. It is of a cloth type material, and I think it will get dirty, and it will be difficult to clean. I have bought other blinds that had a shiny metal type finish that I liked better.

    Coolski1 ·

  • Product review
    Deluxe Exterior Outdoor Solar Shades

    Mostly outstanding

    Shipped and packed very well. Delivered when promised. Attractive. Installation instructions could be a LOT better i.e.: a parts list, a clearance needed table for whatever length your shades are when rolled up, screw template (It took two hours to install the 1st shade and 2 hours to install the other 8, once I created my own template out of cardboard), no helpful install videos on website. BIG DEAL: no mention of bubble level needed to install with list of "tools needed" until one reaches "troubleshooting" at the bottom of last page-which is crazy. If the brackets need to be installed with a level, it should be in the FIRST part of the directions, NOT AFTER the installation is complete. No instructions or illustrations to install the Velcro. The raise/lower chain is plastic and should be metal. One shade left factory in defective condition, and 2 screws were missing in 1 of the hardware packets. BTW, it should have been mentioned somewhere that these shades are made in Mexico.

    Msruthk ·

  • Product review
    Faux Wood Vertical Blinds

    Rebecca Walker

    The blinds are nice. The problem is that you sent the blinds the exact length I measured which was the exact size of the windows. The were to hang outside the window.s My husband had to use a hacksaw to cut off the bottom of the bracket so they would not stick out and in order to get the blinds to one inch above the floor. I don't understand why you did not give us a couple of extra inches on the length for sure an and a little on the width. We had the problem with both the window and sliding glass door. I also e-mailed you asking a question about getting the blinds to open and close. We finally did get it figured out but I never receive an answer from you. Also, I had heard you advertising on the Rush Limbaugh Show. It said to use his name Rush when ordering to get a discount. When I typed it in it would not except it. Maybe I got it confused with another blinds company. The blind do look nice and they slide easily.

    Response from Blindster

    I'm sorry you had a problem. For outside mount we make the blinds to the exact width and height ordered. Our measuring instructions give suggestions for adding width and height. We generally recommend adding 2 to 3 inches to both the width and height of the window opening (or the frame to frame measurement depending where you are going to mount the blinds). However, we can't automatically add anything because we don't know what you may have around your window that may cause problems. I will contact you so that we can get you a new blind under our Fit or Free Policy.

    Rebecca.Walker ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    NTA, NO TWO ALIKE

    IT SEEMS OF THE 7 BLINDS I HAVE PURCHASED, NONE ARE ALL THE SAME, ON A REORDER, AS THE OPERATING SYSTEM FAILED ON 2, THE NEW BLIND WAS A TOTAL NEW OPERATING SYSTEM. I DID NOT LIKE THE NO CORD SYTEM SO REORDERED 2 NEW ONES WITH CORDS. SO FAR THEY ARE OK.

    2ponyexpressln ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Too short

    We also had issues with these blinds the one in our bathroom wouldn't rotate up so they replaced them & made them too short

    Response from Blindster

    I'm sorry you were disappointed. I show that we have taken care of all of the problems. Thank you for your patience.

    Katematt59 ·

  • Product review
    1 Inch Cordless Aluminum Blinds

    Very Unhappy

    The blinds took much longer than promised to arrive. They were bent and the plastic end caps were all broken except for two (that's on 5 sets of blinds). Because I needed to get blinds up ASAP, I had no choice, but to unbend the edges and piece the broken end caps together. I will never do business with this company again.

    Response from Blindster

    I'm very sorry that your order was delayed. I am checking with the factory to see what happened. I will have someone contact you right away to get you new blinds. This is not by any means usual or acceptable.

    Bluzeman ·

  • Product review
    PVC Vertical Blinds

    Good Blinds

    This was the cheapest option for our oversized window that looks out into the patio...good product quality and looks good as well. Great value for the blinds but the shipping cost is very high which makes it just an ok deal.

    Juliaplotkina ·

  • Product review
    No Tools Cordless Top Down Bottom Up Single Cellular Shades

    Satisfied with purchase

    Satisfied with purchase, good price, quality shades...putting the first one took a while and instructions could have been better but after the first installation everything went smoothly

    Juliaplotkina ·

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