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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

6,320 reviews with 4 stars · Clear filters

  • Product review
    Cordless Light Filtering Single Cellular Shades

    The items came correctly. One plastic part broke, and they sent another one quickly - all 4 stars. It is sad when trying to be 'affordable' for people that the company needs to use plastic parts on critical areas. But, it is working as planned, and we are grateful to Blindster.

    Response from Blindster

    Hi Deborah, thank you for your thoughtful feedback and for trusting us with your window treatment needs! We're sorry that a bracket broke, but we're happy we could send you a replacement promptly and get things back on track. We understand your concerns about the durability of certain components, and we appreciate you sharing your perspective with us. Thank you for giving us the opportunity to make things right and for being a Blindster customer!

    Deborah ·

  • Product review
    Cordless Blackout Single Cellular Shades

    Once the blind is mounted, it looks and works great. My window offered some obstacles to getting the blind mounted. The instruction drawings do not exactly match the product. Eventually, I concluded my blind was a type B, but the drawing of its end wasn't an accurate drawing. I needed to put some sort of adhesive on the mounting, so that the mounting clip would STAY, after I carefully aligned the blind with its clips in place, then carefully dismounted the blind. Unfortunately, the clips' plastic is waxy in its texture, so that it resists adhesive. The clips had to be mounted farther forward in my window frame, due to a central wooden beam. Eventually, I figured out a way to establish a physical reference for holding the clips in the right place, while I drilled the required holes for the screws.

    Response from Blindster

    Hi Ken, thank you for choosing Blindster! We're sorry the installation instructions didn't clearly match your shade and that you faced some unexpected challenges during installation. We appreciate you sharing the details of your experience, and we're glad you were able to find a solution and get your shade mounted and working as it should. If you need any assistance with your window treatments in the future, please don't hesitate to reach out. We're happy to help!

    Ken ·

  • Product review
    Cordless Light Filtering Single Cellular Shades

    Nice looking shades, not the thickness I thought I was ordering

    The shades look and function well for privacy - ordering process was easy and the shipping was fast. The color is great. The only reason I took off a star: the cellular part of the shades that expands is very very small/narrow and not "the usual" pleat size you expect or like what you'd get at Lowes or Home Depot in the store... I was pretty disappointed by that. Very very thin pleats. I don't think these shades will add to a homes energy efficiency at all, they're just too thin but certainly better than nothing for privacy only. I'll be more careful with my next order and ensure that I pay attention to the pleat sizing

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Kevin, thank you for your order and for the helpful feedback! We're glad the shades work well for privacy and that ordering and shipping went smoothly. To confirm, the shades from this collection have 3/8" honeycomb cells. Our Deluxe and LEVOLOR collections offer larger 3/4" cells. If you'd like to explore other options, please reach out to us at [email protected] or 1-888-256-8672, Mon-Fri 8a-5p CST. Thank you again for choosing us!

    Kevin, Portland, US ·

  • Product review
    Premium Plain Fold Roman Shades
    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Elizabeth, New Philadelphia, US ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    Bedroom Blockout Shades

    My new shades are perfect. I did have a couple issues with one and the remote. Both were replaced - no problem. A woman named, Fabi, helped throughout my order. She was wonderful to work with.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Thank you for your wonderful feedback Richard! We're thrilled to hear that your new shades are perfect and that we were able to resolve the issues with the shade and remote. We're especially happy to hear that Fabi provided such excellent service throughout your order. We'll be sure to share your kind words with her. Thank you for choosing Blindster and for giving us the opportunity to make things right!

    Richard, Edgewood, US ·

  • Product review
    Cordless Blackout Top Down Bottom Up Single Cellular Shades

    The blackout works really well but the up and down mechanism seems very tight, so much that at times it feels like it could just snap. I have no children and wouldn’t recommend them in a house with kids due to that fact, I hope to feel them get somewhat smoother with ease. I’ll keep them for now and see how it goes.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Kerry, Thank you for your honest feedback! We're happy to hear that the blackout feature is meeting your expectations, and we understand your concerns about the tension when raising and lowering the shades. The cords should loosen up with use over time, which should make operating them easier. If the mechanism continues to feel too tight or you have any concerns, please reach out to us. We're always happy to assist and want you to feel confident using your new shades!

    Kerry, Manchester, US ·

  • Product review
    Cordless Blackout Single Cellular Shades

    Terrific product. Fast delivery. Instructions basic, but could be a little more specific to the product.

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi William, Thank you for your feedback! We're glad to hear you're happy with the product and that your order arrived quickly. We also appreciate your suggestion regarding the installation instructions. We'll be sure to share your feedback with our team as we continually look for ways to improve the customer experience. Thank you for choosing Blindster!

    William, Florence, IT ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Great shade, just wish the chain was a little stronger, hope the plastic doesn’t break.

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Jacqueline, thank you for your feedback! We're happy to hear you're enjoying your new shade. We appreciate your comments about the chain and understand wanting to feel confident in its durability over time. If you ever run into any issues, we're always here to help! Thank you for choosing Blindster.

    Jacqueline, Franklin, US ·

  • Product review
    Super Value Cordless Blackout Single Cellular Shades

    Replacement order

    The blinds I ordered were replacements for the original blinds that I ordered in 2021. Over time, the accordion in the blind seems to give out. I've had to replace two blinds so far. The blinds are fine and do as expected with blocking out the sun. It was easy to reorder with the save dimensions on my order history. That experience worked well.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Tammy, We appreciate your continued trust in Blindster and are happy to hear that our saved measurement feature made reordering convenient! We're sorry that you've had to replace multiple shades due to the material. If you experience any additional issues with your shades, please don't hesitate to contact us. We'd be glad to help however we can. Thank you for being a returning customer!

    Tammy, Chicago, US ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    The blinds seem like good quality and they will last. Instillation was easy. They did take quite a while to arrive though. The color was slight lighter than I thought it would be, but it’s ok. This was probably more my fault too but make sure to over estimate on the length. There is zero extra length on top of the numbers you have indicated in your order, which really matters if they are meant to be blackout because sunlight with slip through the gaps

    Response from Blindster

    Thank you for taking the time to share your feedback Anna! We're glad to hear you're happy with the quality of your shades and that installation was easy. However, we're sorry if you experienced and delays with your order and that the color was slightly different from what you had in mind. We also appreciate your comments about the measurements and light gaps. Thank you for choosing Blindster and for sharing your experience with us!

    Anna ·

  • Company review

    I ordered three blinds two of which were perfect. The third has difficulty being lifted or lowered it appears the mechanism is jamming somehow. I called customer service and they wanted a video of it but I don't know how to do that

    Response from Blindster

    Hi Vern, thank you for choosing Blindster! We're sorry to hear one of your three shades was giving you trouble with the lifting mechanism. We understand how inconvenient that must've been, and we appreciate you reaching out to our team for assistance. We see that a replacement has been delivered. If you need anything else or have any further questions, please feel free to reach out. We're happy to help!

    Vern · Verified Buyer ·

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