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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
326 reviews with 1 stars · Clear filters
Don't know how well blindster did as I have not yet received my order.
Response from Blindster
Jack, we appreciate you sharing your feedback. As it turns out, your order was delivered the day this review was left. If there’s anything you need once you’ve unpacked everything, whether it’s support, questions, or concerns, please let us know. We’re always happy to help.
Jack · Verified Buyer ·
I was sent a blind with the incorrect width. Although the agent on the phone tried to be helpful, after a month of back and forth and sending pictures, I was finally granted a replacement blind. I gave specific instructions via email on the width of the blind-shade, yet the replacement blind was exactly the same size as the original blind. I'm not sure what's wrong with these people. And, by the way, the instructions on the web site relative to measuring the width of the blind are incorrect. I followed these instructions exactly the first time and the result was a width one inch too short. I finally gave up and ate my initial cost. Very frustrating. I would never buy from Blindster again.
Response from Blindster
We’re very sorry to hear about your experience, Irving. We completely understand how frustrating this must have been, and we apologize for the inconvenience. For clarification, the fabric on our Deluxe Blackout Vinyl Roller Shades is always made approximately 1–1½" narrower than the width ordered to ensure it doesn’t interfere with the hardware on the ends. We truly regret that this wasn’t made clear and that it caused confusion. We hope that, in the future, we’ll have the opportunity to earn back your business and provide a smoother experience.
Irving · Verified Buyer ·
The brackets are a cheap advhisive and don't stick to the wall. Further, the blinds themselves are a cheap fabric that looks like paper. I would like to return these if possible.
Paul · Verified Buyer ·
This blind came with 3 large adhesive pads that basically glue the thing to the window frame. My friend ordered through a different company and his uses a tension rod to keep the blind up. It can be removed and put back up again in about 2 minutes. You won't be taking the ones these guys sell once you've stuck them up. Hell, I'd rather have used plain old screws over all this adhesive.
Paul, Minneapolis, US ·
Our large cordless shade broke within one week rendering it useless in our master bedroom. Customer service ordered a new replacement shade and it is now almost 20 days later and still no shade. Don't waste your money. We're very disappointed.
Beth, Paris, US ·
After receiving the first pair of blinds that were completly unacceptable, I was talked into ordering the more expensive super deluxe double cell light filtering ones. First of all they came with no instructions and the video on there website does not cover the type i got. Second the fit isn't ideal, the fabric is lightly stained and they have a cheap quality to them. I wouldn't recommend them to anybody. Plus there gaurantee is a one time only thing.
Response from Blindster
Thank you for sharing your experience, John. We’re truly sorry to hear that your shades did not meet your expectations. We understand how frustrating it can be to receive items that aren't up to your standard, especially when it comes to quality and instructions. Your feedback is incredibly valuable, and we will use it to improve. A member of our customer service team has reached out to you to assist you further.
John · Verified Buyer ·
Response from Blindster
Hi Kimberly, we’re truly sorry to learn that the Deluxe Light Filtering Solar Shades did not meet your expectations. Your feedback about the quality and details of the shades is invaluable to us, and we take such comments seriously as we strive to improve our products. We would love the opportunity to discuss your experience further and work towards a solution that better fits your needs.
Kimberly, Lebanon, US ·
The samples you sent and the actual shade fabric were not the same! The sample dimmed without being smudgy or liney, but the actual roller fabric was some of the poorest I've seen. At 10% you should see the view, ot the shade. We will never use you again and also make sure our HOA members steer clear of you
Nicholas · Verified Buyer ·
Anonymous, Southbridge, US ·
Look cheap. Velcro sides look horrible. I’d feel better if I didn’t pay so much money for them
Matthew · Verified Buyer ·
I received my blinds almost a month after I ordered them. The quality of the blinds are horrible. They are no thicker than aluminum foil. I was extremely disappointed with these blinds. I do not recommend purchasing window treatments from this company.
Annemarie · Verified Buyer ·
Terrible customer service. Do not live up to the commercial hype. I've tried to get replacement parts and they sent me the wrong thing again. The suppier is not even Blindster. Bad Bad Bad experience!
Response from Blindster
Hi William, we’re really sorry to hear that your experience with us didn’t meet your expectations. It’s disappointing to hear about the issues with your replacement parts, and we understand how frustrating this can be. We appreciate your feedback, and please know that we are always working to improve our service. We see that the correct parts have been requested for your order and we hope to have the chance to provide a better experience for you in the future.
William · Verified Buyer ·
