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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Company review

    Blind, neither retracts nor releases smoothly. Half the time I have to roll the blind up at the top. Would have been helpful to have longer brackets to attach. Makes it extremely difficult to install in tight places, like the inside top of the window frame.

    Cheryl · Verified Buyer ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    The product is made in and shipped from China

    I was disappointed by how long it took to get my order. I received a notification from FedEx that my shipment was on its way just a week after placing the order, but it was several more weeks after that when the shipment finally cleared customs from China. If this was made clear on the website, I would not have ordered the product.

    Value of Product
    1 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    3 out of 5

    Bob, Gilbert, US ·

  • Company review

    blinds look great and fit was perfect but bracket sent made install too tight and rollers wont roll, emailed blindster but no word cback

    Dave · Verified Buyer ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Baffled and confused

    I've installed blinds by myself many times. But I found the printed instructions for my blinds cryptic and confusing. For bracket A, it tells me what to do on the "cord control side: but says nothing about the other side. Decent illustration for bracket type B-but what do I do with type A? You need to update your enclosed instructions to be more clear. Explain it like the reader is a 5 year old.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    1 out of 5

    Julie, Ann Arbor, US ·

  • Company review

    Getting the correct size for your window is not easy. It’s on me apparently. I’m stuck with a high water blind.

    Response from Blindster

    Hi Carol, thank you for taking the time to leave a review. We’re truly sorry to hear that the incorrect size was ordered—we understand how frustrating that can be. The good news is that a member of our customer service team has already reached out to you to help with a remake under our Fit or Free Guarantee. They’ll walk you through the next steps and make sure you’re taken care of. We appreciate the opportunity to make this right and look forward to helping get the correct fit for your window.

    Carol · Verified Buyer ·

  • Company review

    Not impressed with how the blind fit to the bracket it was a challenge to clip the unit into bracket. Had to take out the screw on bracket clip to get blind into the bracket. The daylight color is a yellow. Not what we were looking for.

    Michael · Verified Buyer ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Poor quality

    The roller shade was not even on the sides and the quality was very poor. We are throwing it away. It was a waste of our money and time.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Brett, we’re very sorry to hear about your experience with the roller shade, and we completely understand your frustration. That’s certainly not the quality we want for our customers. A member of our customer service team has already reached out to you directly to review what happened and help with a resolution.

    Brett, Hialeah, US ·

  • Company review

    I installed the zebra blinds 3 days ago (12/8/25). However, I have not been able to use them because the tension release device isn't working. I have pushed the tension release button on several occasions and even asked others to try make it work, but we have been unsuccessful. I called your customer service line on Dec 8th and shared our issue with Mary, one of your agents. She emailed me instructions and adviced if they didn't help, to email her a video showing the problem we're experiencing. I sent the video yesterday (12/10/25), but I haven't heard from Mary yet. It's very disappointing and frustrating to have the blinds set up and not be able to use them. I'm also very discouraged because I haven't heard from Mary for assistance. I am thinking that I may need to return the blinds but hope it doesn't come to that.

    Monica · Verified Buyer ·

  • Company review

    i'm a contractor for over forty years. I ordered, for the first time, blinds from BLINDSSTER. I figured it would be a slam dunk. I'm super busy and when they arrived I was grateful for the quick turnaround, except they were the wrong measurements. I was befuddled. I called them and I was told that they sent me a confirmation email with the measurements that I had assumed were correct. I didn't recheck, which was my bad...It is a 400.00 plus expense I have to swallow. Live and learn...Some humble advice that the system should have a fail safe that the customer has to confirm before blinds are made.

    Response from Blindster

    Caleb, thank you for your review. We’re sorry to hear about the frustration with your order and understand how costly measurement issues can be. After your follow-up email confirming that the incorrect sizes were submitted on the original order, our team worked with you to provide a resolution beyond our standard policies so you didn’t have to fully absorb the expense. We’re glad we were able to assist. We also appreciate your suggestion about an added fail-safe in the ordering process, and we’re reviewing this feedback internally. We value your experience as a long-time contractor and hope we can serve you again under better circumstances in the future.

    Caleb · Verified Buyer ·

  • Company review

    The vertical blinds are extremely disappointing...very flimsy and the track is absolutely terrible. Does not open and close properly. Control doesn't even open and close vanes must do it manually.

    Corinne · Verified Buyer ·

  • Company review

    I received my blinds in a box coated with an oily substance! Contacted customer service and sent photos but no response!

    Response from Blindster

    Hi Heather, we’re truly sorry about receiving a box that was in such poor condition. That’s not the experience we want for our customers. A member of our customer service team has reached out to you in a separate email.

    Heather · Verified Buyer ·

  • Company review

    Ordered over a month ago. Received product with the wrong dimensions; Blindster acknowledged problem on their end and would we do. Two weeks later told “Production is looking at it.” Blindster has my money but I don’t have my shudders. Don’t know if/when you will because no one is telling me.

    Response from Blindster

    Hi Lynden, we’re very sorry for the frustration you experienced with the incorrect shutter dimensions—that’s not the experience we want for you. After you reached out, a remake was processed within just a few days, and a confirmation email with the updated status was sent. We’re sorry if that message was missed. We also see that your remake has since been delivered. If there’s anything you need or anything we can assist with moving forward, please don’t hesitate to reach out.

    Lynden · Verified Buyer ·

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