Ordered over a month ago. Received product with the wrong dimensions; Blindster acknowledged problem on their end and would we do. Two weeks later told “Production is looking at it.” Blindster has my money but I don’t have my shudders. Don’t know if/when you will because no one is telling me.
Response from Blindster
Hi Lynden, we’re very sorry for the frustration you experienced with the incorrect shutter dimensions—that’s not the experience we want for you. After you reached out, a remake was processed within just a few days, and a confirmation email with the updated status was sent. We’re sorry if that message was missed. We also see that your remake has since been delivered. If there’s anything you need or anything we can assist with moving forward, please don’t hesitate to reach out.