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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

6,320 reviews with 4 stars · Clear filters

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    I love my new blind

    Wonderful customer service. Kristin spent a lot of time helping me over the phone choose the best style for my project which was an update for our guest bathroom. The blind came pretty quickly. Price was great! The blind is well made, easy to operate and I'm happy with my choice of color and style. 4 stars instead of 5 because of the directions and parts: We could have used more details and another picture illustrating steps and we needed 8 screws, not the 6 received (however, 6 was enough to hold the bracket in place). All in all, though, I highly recommend Blindster for your project and be sure to consult them if you are not sure about which style and color is best for your windows.

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Eileen, thank you so much for your thoughtful review! We're thrilled to hear that Kristin was able to spend time helping you find the perfect style for your guest bathroom and that you're happy with the color, quality, and operation of your shade. The shade looks great in your bathroom! We also appreciate your feedback about the installation directions and hardware. We'll be sure to share your comments with the appropriate team, and if you ever need any additional hardware, please don't hesitate to reach out—we'd be happy to assist. Thank you for recommending Blindster and for trusting us with your project!

    Eileen, Santa Clarita, US ·

  • Product review
    Deluxe Light Filtering Zebra Dual Shades

    Great blinds - remote programming not easy

    The blinds are great and extremely easy to install The remote programming is an issue and learning curve. The factory presets have the blinds positions off so the blind numbers are 2-3-1 and we are afraid to try and correct as not that easy to understand directions

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Aaron! Thank you for your feedback! We're happy to hear the shades look great and were easy to install. We're sorry the remote programming instructions have been difficult to follow. No need to worry about making adjustments on your own—we can walk you through the process step by step and help correct the shade channels. Just make sure the shades are fully charged before contacting our customer service team so we're ready to assist. We appreciate your patience and your business!

    Aaron, Medford, US ·

  • Company review

    David D, Pinehurst, US ·

  • Product review
    Cordless Light Filtering Double Cellular Shades

    My order took almost 2 months!

    They work well, the materials feel much lighter, feels unlike the ones I replaced!

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Michael! We sincerely apologize for the extended wait due to the backorder and we appreciate your patience. We're glad to hear your shades are working well. We appreciate you sharing your honest feedback, as it helps us identify areas where we can improve. Thank you for choosing Blindster!

    Michael, Boston, US ·

  • Product review
    Cordless Light Filtering Single Cellular Shades

    Your instructions were not very clear. Was able to get them up and I love them.

    Response from Blindster

    Hi Sandra! We're happy to hear you love your new shades, but we're sorry the installation instructions weren't as clear as they could have been. We appreciate you sharing this feedback with us, as it helps us identify areas where we can improve. Thank you for choosing Blindster!

    Sandra ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    Look

    Very well made and definitely cut and measured correctly. Fairly easy to install. One negative think are a bit expensive.

    Value of Product
    4 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Marler! We're happy to hear you're pleased with the quality, fit, and overall installation experience! We also appreciate your honest feedback about the pricing. We always want our customers to feel they're getting great value, and we'll be sure to share your comments with our team. Thank you for trusting Blindster with your order!

    Marler, Saint Robert, US ·

  • Product review
    Cordless Light Filtering Top Down Bottom Up Single Cellular Shades

    Quick delivery after order. Simple and easy install.

    Response from Blindster

    Hi Herbert! Thank you for the great feedback! We're happy to hear your order arrived quickly and that installation was simple and hassle-free. We appreciate you choosing Blindster and hope you enjoy your new window treatments!

    Herbert ·

  • Product review
    Faux Wood Plantation Shutters

    Faux plantation shutters

    Looks good, but materials should be thicker

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Francisco! Thank you for sharing your feedback! We're glad to hear you like the appearance of your new window treatments. We appreciate your comments regarding the material thickness and will be sure to share your feedback with our team as we continually look for ways to improve our products. Thank you for choosing Blindster!

    Francisco, San Jose, US ·

  • Product review
    Deluxe Light Filtering Zebra Dual Shades

    Very Happy, but…

    My husband and I are very happy with the Deluxe Light Filtering Zebra Dual Blinds. The blinds are made of good fabric and the mechanism to control the light and positioning of the blinds function as expected. Our only regret is the blinds are actually about one-half inch too small for the window, showing the window trim. We thought we measured to cover the trim with the blind, but it does not. This only applies to the width of the blinds, not the length.

    Value of Product
    5 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Debra! Thank you for taking the time to share your experience. We're thrilled that you and your husband are happy with the quality and operation of your new shades! However, we're sorry to hear about the measurement issue with the width. If you are still within 60 days of receiving your order, please reach out to our team so we can explore options under our Fit or Free Guarantee. We want you to love the look of your shades just as much as you love their functionality. Thank you for choosing Blindster!

    Debra, Cincinnati, US ·

  • Product review
    Deluxe Blackout Double Cellular Shades

    Everything fine but shade has some damage

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi George! Thank you for your feedback. While we're glad everything else went smoothly, we're sorry to hear that your shade has some damage. We'd appreciate the opportunity to look into this and help get things resolved. A member of our customer service team will be contacting you soon to assist further. Thank you for choosing Blindster!

    George, New York City, US ·

  • Company review

    I love my blinds. Had some issues with programming the remote. Continue to have issues with the remote at times.

    Response from Blindster

    Hi Freda! We're so happy to hear that you love your new shades! We're sorry to hear you're still experiencing occasional issues with the remote. If the issue happens again, please reach out to us at [email protected] or 888-256-8672, Monday through Friday, 8 a.m. to 5 p.m. CST. Our team will be happy to assist you with troubleshooting and help get everything working properly. Thank you for choosing Blindster!

    Freda · Verified Buyer ·

  • Product review
    Super Value Cordless Blackout Top Down Bottom Up Single Cellular Shades

    The shades are nice and the block out works great. They were easy to install once we found the instructions. Of the five we purchased, four were short by 3 inches. The staff were very helpful and immediately offered to either give us a refund or immediatly make new ones for us at no cost to us (including shipping). Sadly the color I choose was more yellow then the cream color shown on the site. But they would not replace them in a different color without us incuring the cost of shipping ($80). I could understand if there was nothing wrong with them and I just wanted a new color, that would be a viable charge, considering their Satisfaction guarantee. However since they have to make new ones, it would have been nice to do a simple change of color for my inconvience. I will live with the yellowy antique color. I was also surprised they don't want us to even return the too short shades, and told us to either dispose of them or donate them.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Wendy! We appreciate your honest feedback and are happy to hear that our team was able to offer a prompt solution for the sizing concerns with your shades. However, we're sorry that the color appeared more yellow than you anticipated and that the additional shipping cost for a different color was disappointing. While changes in color preference fall under our satisfaction guarantee guidelines, we understand how the experience could have been better given the sizing issues you encountered. Thank you for recognizing our team's efforts and for sharing your experience with us. We value your feedback and will share your comments with our team.

    Wendy, Kalispell, US ·

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