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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Disappointed

    Our blind fell off the roller one day after installation. It seems the vinyl was attached only with glue. We didn’t even have a chance to pull on it to raise the blind. We are very disappointed, and will try to fix it ourselves.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hello Diane, We’re very sorry to hear this happened, especially so soon after installation. That’s definitely not the experience we want for our customers. Our team will be reaching out to you directly to take a closer look and help get this resolved.

    Diane, West Pasco, US ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    The roller shade was poor quality of material & very flimsy. It was damaged on the material surface with a large wrinkle. Very disappointing and unfortunate that customer care was unable to resolve the issue.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    2 out of 5

    Kathleen, Appleton, US ·

  • Company review

    Light blocker was measured per instructions but not adjusted. Had to remove end cap to fit. Pully system design stinks with a "brake" that requires 3 hands. The Hunter Douglas design is better. The verticles came with terrible installation instructions and pictures. No mention that the outside mount installation needs to be off the wall for the vanes to rotate. My initial negative comments/review was ignored. I was left to figure it out.

    John · Verified Buyer ·

  • Product review
    Deluxe Blackout Fabric Roller Shades

    Failed almost immediately

    Shades were hard to roll up from the start, adjust according to the instructions and now the dont work at all.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Erik, we’re very sorry to hear about the trouble you’ve experienced with your shades. That’s certainly not the experience we want for our customers. A member of our team will be reaching out to you shortly via a separate email to assist and help resolve this issue.

    Erik, Los Angeles, US ·

  • Company review

    Poor quality blinds and awful customer service.

    Ruth · Verified Buyer ·

  • Company review

    We cannot get two of our blinds to stick. Have tried everything! I am so disappointed.

    Vickie · Verified Buyer ·

  • Company review

    Ordered seven blinds two of them will not roll up anymore brand new out the box. The absolute worst I should just order them from Lowe’s..

    Response from Blindster

    Thank you for your feedback, Javier, and we sincerely apologize for the issues you’ve encountered with your new shades. Our customer service team has already contacted you via a separate email and will work with you to make things right.

    Javier · Verified Buyer ·

  • Company review

    Still never received the missing parts you said you would send almost 1 month ago. Please contact me and confirm when you ship

    Response from Blindster

    Hi John, we’re sorry to hear about the delay and understand your frustration. Our records show that parts were ordered on March 18th, but we want to be sure everything you need has been accounted for. We’ll be following up with you in a separate email shortly to review the details and confirm the status of the parts you requested.

    John · Verified Buyer ·

  • Product review
    No Tools 2 Inch Cordless Vinyl Faux Wood Blinds

    They do not adhere as described had to put screws in.

    Quality of Product
    3 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hello Jodie, I’m sorry you’re having trouble with the No Tools brackets. We’ll be sending out a separate email so that we can look into what is going on. We apologize for the inconvenience.

    Jodie, Land O' Lakes, US ·

  • Company review

    Blinds are cheap wuality

    Charles · Verified Buyer ·

  • Product review
    Super Value Cordless Light Filtering Single Cellular Shades

    Customer service fails to keep you updated

    Ordered 8 cellular shades. 4 bottom up/ top down they work fine. Ordered 4 cellular shades, regular pull down. These 4 units ( pull down) will not stay down. Pull the units down and they travel upwards never staying in place. Customer service sends a helpful hints for the wrong shades No satisfaction

    Value of Product
    3 out of 5
    Quality of Product
    2 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Brian, we’re very sorry to hear about the trouble you experienced with your shades and any frustration caused by the delay in assistance. We’re glad to see the affected shades have been replaced, and we truly appreciate your patience throughout the process. If you need any further help, please feel free to reach out anytime.

    Brian, Jacksonville, US ·

  • Product review
    Cordless Light Filtering Double Cellular Shades

    Color

    The color does not match. We have the color Storm. We were told that Storm is no longeravailable unlee we purchase sun blocking shades.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Edward, Phoenix, US ·

See our reviews on REVIEWS.io