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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

374 reviews with 2 stars · Clear filters

  • Product review
    Premium Plain Fold Roman Shades

    Would not purchase again

    Not the best in quality for price

    Response from Blindster

    I am sorry that you are not happy with your roman shade. I will contact you directly to find out what is wrong. You can return the order to us under our Satisfaction Guarantee for a refund.

    Csussery ·

  • Product review
    PVC Vertical Blinds

    not what i had hoped for

    Heard about Blindster on Rush Limbaugh...figured it had to be good. Sorry..i felt it was poor quality for the amount of money. i think this guy makes his money on the fees charged for shipping. Have a number of apartments still to redo....will not use this product again

    Response from Blindster

    I'm sorry you are not happy with your order. The Smooth PVC Vertical Blinds are our opening price point for this product category and the thickness of the vanes is only 22 gauge. The other 3 Vertical Blinds on our site are thicker and more sturdy. We only charge freight on orders that have widths (or heights in the case of vertical blinds) larger than 94". The factories actually charge us more than the $70 we charge on our website. You can return the order under our Satisfaction Guarantee for a refund of the cost of the blinds. Thank you for your honest feedback.

    Kraig450exc ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    *Almost*

    The blind itself is good quality. However, the mounting brackets, and more specifically the provided screws, are terrible. The screws are made with the lowest quality metal that strips even with hand-tools. Additionally, the provided screws actually prevent one side of the mounting bracket from opening to actually install the blind after the bracket is mounted. I had to go to my local hardware store and buy decent screws that could actually be used. Not a big deal, but someone at Blindster needs to put on their engineering hat and give customers a good experience from beginning to end.

    Robross0606 ·

  • Product review
    1 Inch Cordless Aluminum Blinds

    Buyer Beware

    Product shipped later than expected and therefore arrived late. Although the packaging showed no signs of damage, one of the 3 blinds was dented. We had no choice but to install them - house was going on the market. The blind had to have been damaged before it shipped. Material used was very thin and will be easily damaged. Although the blinds look nice when installed, they will not stay looking nice for long. This company needs to beef up quality control and stick to their promise to ship in 2 to 3 days. This is the first purchase from this company and will probably not buy from this company in the future.

    Flawego ·

  • Product review
    1 Inch Aluminum Blinds

    buy somewhere else!

    Poor quality, poor service,

    Otiropas ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Cheap shades and Look like it

    The head rail had a fabric tape sloppily applied that clashed with the shade material. The fabric tape is already peeling. This detail was not disclosed on the website or the conversation when ordering. If these are Blindster's "premium" shades you probably should order from another vendor.

    Bigskydawg ·

  • Product review
    Fabric Vertical Blinds

    Not Delivered s Promised

    It has been over a month since I ordered my blinds. I was billed immediately...but it took three emails an attempted phone call to see where my blinds were at in the process. Instead of someone picking up the phone to explain the delay...I got a brief email offering me a 10% rebate. That was two weeks ago. My suggestion, DON'T order if timing is everything.

    Response from Blindster

    I'm sorry for the delay in your order. This is definitely not a normal situation. Unfortunately, our order processing system did not process orders to one of our factories correctly on the day you ordered your blinds. To make things even worse, we did not know about this problem until our customers that ordered on that day started contacting us for status on their order. This is a one-time glitch that should not occur again in the future.

    Mtpietro3 ·

  • Product review
    1 Inch Aluminum Blinds

    Kind of Happy

    Not please that blind width wasn't what I ordered. Blind was an inch short. If blind was not installed in a garage it would have been sent back. Installation would have been perfect if prior brackets had not had to be moved to accommodate to deficient in the blind width.

    Response from Blindster

    I'm sorry you are not happy with your blind. If the factory made a mistake, we will remake your blind at the correct width at no additional charge. Sometimes, the mistake is caused by ordering the width based on the width you want us to make the blind. When ordering an inside mount blind, we recommend that you order using the actual window opening width (smallest of the width measurements at the top, middle & bottom of the window). The factory will make a width deduction on all blinds/shades ordered as inside mount. That way the blind will fit inside the brackets and move freely in the window. Either way, we will take care of you. If you need the blind made at a different width, we can reorder this blind at the correct size under our Fit or Free Policy. We will pay for the blind and you pay only $15 for the shipping cost.

    Aghlmh ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Get the Premium...

    The cordless top down bottom up on these blinds didn't function properly. Very jerky and we couldn't pull them all the way down without the top coming down. We have the Premium Light Filtering Double Cellular Shades on 5 other windows in our home and these blinds were terrible quality in comparison. Happy to say customer service was FANTASTIC in helping us remedy these issues and we are now very happy with the replacement.

    Sascott85 ·

  • Product review
    Deluxe Light Filtering Zebra Dual Shades

    WTH?

    I have an 81" high window in my dining room. The blind is fine, however, the cord is so short that I, being 5'1" can barely reach the bottom of the cord to open and close the blinds! Did no one think about that when designing this?

    Response from Blindster

    I'm sorry there was a problem with your shades. The cords on the 81" high shade should be 60" long and reachable. I will contact you to make arrangements to get this issue taken care of right away.

    Karen ·

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