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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

6,320 reviews with 4 stars · Clear filters

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Great Value Only One Complaint

    We bought 5 shades for our living and dining rooms. We picked Eastfield Teak for maximum privacy at night. Wish there were a lighter color option with the same level of privacy, but we’re happy with our choice. The only thing the bothers me are the way the edges are finished at the top. They come with these little pieces of bamboo & glue to stick on the sides. In my opinion, they just look awkward hanging there and would prefer to leave them off — except there already a piece of velcro stapled on. I don’t remember seeing this in online photos before purchasing. Also, one of the valences is shorter than the others, making those side pieces look even more awkward. Don’t get me wrong — overall, they really do look great and bring warmth to our space. They were also easy to install. I did it mostly myself, but needed a second person for the final step attaching the shade to the brackets.

    Value of Product
    5 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Thank you for taking the time to share such detailed feedback, Kasey! We're happy to hear your new shades bring warmth to your living and dining rooms and that you love their overall appearance. We also appreciate your honest comments regarding the bamboo edge finishing, valance length, and available color options. We're sorry these details weren't quite what you expected based on the product photos. We'd love the opportunity to learn more about your concerns, particularly with the shorter valance. A member of our customer service team will be reaching out to you separately to provide further assistance. Thank you for choosing Blindster!

    Kasey, Bensalem, US ·

  • Product review
    Deluxe Blackout Double Cellular Shades

    Great Value & Customer Service

    Ordering these top-down bottom-up shades was quite easy. I definitely do recommend using their free swatch service to evaluate colors in person before completing your order. Turnaround time was fast, my DIY installation was straightforward, and the shades themselves operate and look good in service. Very satisfied with this purchase. My only beefs are minor: I wish they offered a better selection of colors/patterns/materials and the website is somewhat wonky to use. I also should warn folks who have arthritis in their hands (like me) to reconsider purchasing this style of blind. The units' little buttons require a surprising amount of pressure to operate the shades.

    Value of Product
    5 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    We truly appreciate you taking the time to share your experience, Tami! It's wonderful to hear that you're enjoying your new shades and that everything from ordering to installation went smoothly. We're especially glad you found our free sample service helpful! We also appreciate your suggestions regarding our color and material selections, website experience, and the button operation. We understand how important ease of use is when choosing window treatments, and your feedback gives us helpful insight into where we can improve. Thank you for trusting Blindster with your purchase! We hope you continue enjoying your new shades.

    Tami, Indianapolis, US ·

  • Product review
    Premium Light Filtering Zebra Dual Shades

    Nice shades

    Appear well-built; look great; easy to install

    Value of Product
    3 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    We're so glad you're loving your new zebra shades, Tony! It's wonderful to hear they look great, feel well-made, and were easy to install. We appreciate you taking the time to share your experience and for trusting Blindster with your window treatment needs. Enjoy your beautiful new shades!

    Tony, Ellijay, US ·

  • Company review

    Routers in 2 inch slats or to wide you can see street lights. The string in slats or too cheap and thin probably won’t last long cheaply made

    James · Verified Buyer ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Nice looking blinds!

    Nice looking blinds and easy to install. A little bit of inconsistency in how they close. Middle of blinds close flat and no light comes in at night. Top 5 and bottom 5 slats don’t close as flush and some light shines through. Happy overall but wish all of the blind slats closed tightly.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Tina, thank you for sharing your feedback! We're happy to hear that you like the appearance of your new blinds and found them easy to install. We understand your concern about the light coming through the top and bottom slats. Due to the natural characteristics of this collection, the top and bottom slats will not close as tightly as the others because they are not connected to the ladder cord loop. This is normal for this style of blind. To help minimize light coming through, we recommend closing the blinds in a dress-down position. We appreciate your feedback and are glad you're enjoying your new blinds overall!

    Tina, Philadelphia, US ·

  • Company review

    1 star less because I order 26 roman shades from that 2 of them does not work properly. Not entirely malfunctioning but if it’s pulled down (closed) then opening does not hold up. I have to try 2-3 times to pull up and down for it to work properly. Other than that, everything is perfect. Fits perfect for my windows, color is exactly how it shown on website. Very satisfied.

    Response from Blindster

    Hi Tulsi! We appreciate your feedback and are so glad to hear that your Roman shades fit perfectly and that the color was just as expected! We're sorry to hear about the operating issues with two of the shades. We'd like the opportunity to take a closer look and assist you. A member of our customer service team will be contacting you soon to provide further assistance. Thank you for choosing Blindster!

    Tulsi · Verified Buyer ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    First, the blinds are excellent, and are 5 stars. They do exactly what I wanted, which is to augment the blinds I already have. I needed additional "blacking out", which these blinds did. The TV room gets direct sunlight so I was getting glare on the screen. The glare problem was resolved and met all expectations. The included instructions need improvement and get 3 stars, hence 4 stars over all. My brother and I installed the blinds with some learning curve. Nothing major, but better instructions with a link to a You Tube would have been better. The tensioner was not intuitive, but once I called support we had the aha moment. Very easy after that.

    Response from Blindster

    Hi Randy! Thank you for taking the time to share such detailed feedback! We're thrilled to hear your new shades provided the additional light blocking you needed and eliminated the glare on your TV screen. We're also glad our customer service team was able to help you with the tensioner and get you to that aha moment! We appreciate your suggestions regarding the installation instructions and video tutorials. We'll be sure to share your feedback with the appropriate team as we continue looking for ways to improve the installation experience. Thank you for choosing Blindster!

    Randy ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Sample fabric versus installed version

    Shade quality is good but color of fabric versus what it looks like installed is not what was expected. We bought “linen”. Looks dirty/dingy against the white walls. Tough to choose color even with a sample.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Stephen! Thank you for sharing your feedback. We're glad to hear you're happy with the quality of your shades, but we're sorry the Linen color wasn't quite what you expected once installed. Sunlight and the lighting in a room can affect how fabric colors appear, sometimes making them look different than they do in a sample. If you're still within 60 days of receiving your order, you have the option to explore other colors through our 60 Day Satisfaction Guarantee. We'd also be happy to take a second look at your concerns if you'd like to reach out to our customer service team!

    Stephen, Needham, US ·

  • Company review

    Hi Couple of things, I wish the pull chains were longer and you should really check the glue you use to hold the ends on. Of the 14 blinds I ordered and installed, about a 3rd the ends fell off. Other than that, great pricing and good looking blinds.

    Response from Blindster

    Thank you for your order and honest feedback, Robert! We're happy to hear that you love the look of your blinds and found them to be a great value. Regarding the pull chains, they should measure roughly 60% of the height ordered. We sincerely apologize for the trouble you've experienced with the endcaps and appreciate you bringing this to our attention. If you'd like replacement parts, our team would be more than happy to assist. Thank you again for trusting Blindster with your window treatment needs!

    Robert · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Black Deluxe Light Filtering Fabric Roller Shades

    We ordered new roller shades for our living room. They look really nice, and the really reduce the amount of light in the room. When I measured each window and assigned each a name so that I would know which window they went to. But the labels on each shade had the last character cut off so I didn't know if they went on the left (l) or right (r) window. Not a big deal- I matched the number to my order to tell. It was just a little annoying. Using the shade requires a bit of finesse when pulling them open or closed. I apparently don't quite have the finesse to get them to open/close smoothly. Otherwise, they arrived on time and look great.

    Value of Product
    5 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hello Danielle! Thank you for your order and for sharing such helpful feedback! It's wonderful to hear that your new roller shades look great and are making a noticeable difference in the amount of light entering your living room. We're sorry that the labels were cut off, making it difficult to distinguish between the left and right windows. We also understand that getting the hang of operating your new shades can take some practice. If you continue having trouble or would like some troubleshooting assistance, please don't hesitate to contact our customer service team at [email protected] or 1-888-256-8672, Monday through Friday, 8 a.m.–5 p.m. CST. We'd be happy to help! Thank you again for trusting Blindster with your home!

    Danielle, Stroudsburg, US ·

  • Product review
    Deluxe Light Filtering Solar Shades

    I love the look of the shades and being able to see out. I wish the actual shade was about 1/2 inch wider. Not sure if that is our fault for measuring wrong and not allowing enough width or if the instructions should have had us to add more for the outside mount

    Value of Product
    4 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Jo! Thank you for choosing Blindster and sharing your feedback! We're so glad to hear that you love the look of your new shades and enjoy being able to see outside. We'd be happy to take a closer look at the widths you received to determine whether the shades may be narrower due to a manufacturing issue. If you'd like to adjust your measurements, and you're still within 60 days of receiving your order, we'd also be happy to assist with remakes through our Fit-or-Free Guarantee. We appreciate your feedback and would love the opportunity to make sure you're completely happy with your purchase!

    Jo, St. Louis, US ·

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