Skip to content
Up to 45% OffEnds: Nov 19

10 Free Samples • 2-Day Rush $5

Financing Available

Fit Or Free Guarantee

Free Shipping

60-Day Satisfaction Guarantee

Blindster
AccountCart

Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Can't get the help we need..

    It's been impossible to get a remade blind (the first one was the wrong size). I've exchanged many emails, and spent a ridiculously long wait on the customer service line..to no avail.

    Response from Blindster

    Thank you for your feedback, Linda. We’re sorry to hear about the frustration with the original size and the long wait times you experienced with customer service. We’re happy to see that your shade was successfully remade under our Fit or Free Guarantee. If you need any further assistance in the future, we’re always here to help.

    Linda, Aurora, US ·

  • Company review

    Beware, the screws for the cheap plastic mounting hardware must be installed perpendicular to the window frame. Otherwise, the hardware will not be held securely in place. Next time, I will buy blinds with metal mounting hardware.

    Response from Blindster

    Hi Jeffrey, we’re sorry to hear about the issue you experienced and appreciate you taking the time to share your feedback. To clarify, the brackets included with this product are designed for top mounting only. In the future, we’d be happy to help you explore other options for your window treatments and make sure you find the best fit for your installation needs. We're always here to help!

    Jeffrey · Verified Buyer ·

  • Product review
    Premium Plain Fold Roman Shades

    This was my 4th order from blindster and very disappointed with the fit and replace policy!

    I ordered and measured carefully as I have done in the past 3 orders ( which were fine) this time customer service told me I measured wrong ! Nope !!!! They were cut a smaller , only 1/4 inch off and it’s enough to make a difference on my windows . Customer service not only wants me to pay shipping for new ones but also an additional $ for the extra 1/4 inch of material! That’s ridiculous. Not happy at all ! My house has now the majority of blister products on my windows and I’m going to cover these Roman shades with sheets ( which I didn’t want to )

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Donna, thank you for taking the time to share your feedback, and we’re truly sorry for the frustration you’ve experienced with this order. A member of our customer service team has reached out to you to review your order and assist you further. We appreciate your patience while we work to help resolve this for you.

    Donna ·

  • Product review
    Cordless Blackout Single Cellular Shades

    Not the same hardware as the Blindster light filtering blind that I had up there.

    I ordered a black out blind to put up in one of our (3) guest bedrooms that all have identical Blindster light filtering blinds. I was hoping to be able to put the blind up when we were babysitting for our grandchildren that like total blackout and return it to the prettier light filtering blinds when we had other guests. I am so disappointed that I will not be able to do this now - and have a newer light filtering blind that will sit in the closet.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi Ann Marie, thank you for your order and for your feedback. We looked into your purchase and found that the blackout shade you selected comes from a different collection than the light filtering shades you already have, which is why the hardware differs. We understand how disappointing this is given your plans. A member of our customer service team will be reaching out to you shortly to discuss your options and help work toward a resolution.

    Ann m, Detroit, US ·

  • Company review

    I am just now receiving the second set of blinds.

    Response from Blindster

    Hi Tim, we apologize for the delay in delivery. It looks like the blinds were accidentally separated during transit, which resulted in the second set arriving later than expected. We understand how frustrating that can be and are sorry for the inconvenience this caused. If there’s anything at all we can assist you with or if you have any remaining concerns, please don’t hesitate to reach out to us. We’re happy to help.

    Tim · Verified Buyer ·

  • Company review

    The blinds are not what we wanted. We ordered black and only the inside is black we wanted black to show from the outside as well.

    Response from Blindster

    Hi Sylvester, we're sorry to hear that you weren't satisfied with your blackout shade. The product information on our website does note that the blackout shades you ordered include a white acrylic backing. We understand this may not have matched your expectations. A member of our customer service team will be reaching out to you separately by email to review alternative options with you.

    Sylvester · Verified Buyer ·

  • Company review

    Awful. 1 shade does not go up at all. The others are all wably on the way up. The fabric is not dense enough. I have reviewed all the videos shared and adjusted them accordingly. Although I was able to get some improvement on one of them, they all wable on the way up, the fabric creates this bulge. Poor quality

    Ana · Verified Buyer ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Cheep quality

    Horrible construction. Like toilet paper on a roll if you start it off crooked the paper would telescope and not roll off prperly thats exactly how some of these blinds came. The others do not repond well to being pulled down and staying. Also they do not respond well to warmth as they would not go up when they were warm. I was able to get $500 satisfaction since I was not at all. They wanted me to install all the blinds i believe I had at least 15+ BUT AFTER INSTALLING 5 and seeing the poor quality. I gave up therefore I will be eating $1000. I certainly learned a lesson. DO NOT BUY these blinds!!1

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    We’re sorry to hear that the shades did not meet your expectations, Jennifer. We understand how disappointing this experience has been, and we appreciate the opportunity we had to assist through our Satisfaction Guarantee. We’re still more than willing to continue reviewing the remaining concerns and assist further whenever you’re ready. If you’re able to provide additional photos of the issues you mentioned, our team would be happy to take another look.

    Jennifer, Salt Lake City, US ·

  • Company review

    The adhesive failed, the blind fell and then the adhesive landed on the shade itself and I can not remove it without damaging the shade

    Response from Blindster

    Hi Leonard, we sincerely apologize for the adhesive issue and the damage it caused to your shade. We know how frustrating that must be, especially so soon after installation. A member of our customer service team has reached out for further assistance.

    Leonard · Verified Buyer ·

  • Product review
    2 Inch Cordless Vinyl Faux Wood Blinds

    Cheap

    Blinds are beveled and very cheap. Made of a bendy vinyl. Within a week, one of five blinds had unstuck and fallen to the ground. Would not recommend the product. I put the value in the quality of the product as poor, but the system automatically changed it to fair. It is a poor product. Unfortunately, Blindster is located in California and they’ve jacked the price up for very crappy blinds.

    Value of Product
    1 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    3 out of 5

    Response from Blindster

    Hi Megan, we’re very sorry to hear about your experience and truly apologize for the frustration this has caused. What you’ve described is not typical of our products, and we understand your disappointment. A member of our customer service team will be reaching out shortly to review the issue and work toward a resolution.

    Megan, Springfield, US ·

  • Product review
    No Tools 2 Inch Cordless Vinyl Faux Wood Blinds

    They fall down after installation. The glue is not strong enough. So now I have blinds that lie on the floor

    Value of Product
    4 out of 5
    Quality of Product
    1 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hello Walter, We’re so sorry to hear about this issue. Your blinds should absolutely stay securely in place. There may be a few factors affecting adhesion depending on the surface, but either way, we want to help. We’ll be reaching out directly to get this taken care of for you.

    Walter, Richmond, US ·

  • Company review

    One blind was cut too short and I called and contact customer service over 10 days ago and can’t get a response. I sent pictures and all the information but I have not heard anything back and I checked on it. I was totally. We’ll get to it when I get to it.

    Patrice · Verified Buyer ·

See our reviews on REVIEWS.io