Customer Reviews for Blindster

What Our Customers Say

374 reviews with 2 stars · Clear filters

• Product review

  Deluxe Room Darkening Zebra Dual Shades

  Disappointing

  The shades do not block light. The stripe design is unattractive and let's light in due to the large space between the two striped panels. I would not recommend these. The photo provided online is deceiving, the shade looks very different and I will not be using them. Money wasted.

  Response from Blindster

  I'm sorry you weren't happy with your shades. I will contact you right away to get you a refund under our Satisfaction Guarantee. You are correct that these shades are not the best window covering for blocking light. One of the stripes in the fabric is opaque and blocks 100% of the light, that is why the term blackout is used. However, the gaps between the 2 pieces of fabric coupled with the gaps on the side of the window will allow deflected light to come through when bright sunshine is outside.

  Kendra K · April 8, 2016

• Product review

  Deluxe Light Filtering Single Cellular Shades

  Blinds are cheaply made.

  after hanging my blinds one broke within the first day of use. These blinds are made with cheap breakable parts!! I was able to get a free replacement within a few weeks though. And blindsters customer service was good. If you plan on buying theses blinds get the extended 10 year warranty as you will need it. Guess I learned my lesson when it comes to buying blinds sight unseen.

  Response from Blindster

  I'm sorry you had a problem with your blinds and am very glad we were able to get it resolved for you. Our cellular shades are made by a factory that is a leading manufacturer of cellular shades in the United States. The components used are considered to be the best that are available in the industry. With that said, they can unfortunately break or malfunction. Please remember that all of our products are covered by our Limited Lifetime Warranty against manufacturing defects. If something breaks or malfunctions with normal use, we will repair or replace the blinds. The warranty is good for the original purchaser. The 10 Year Accident Protection Plan will cover anything that the Limited Lifetime Warranty doesn't cover. You can go to our Policy Page to get all the details.

  Alek · February 25, 2016

• Product review

  2 Inch Super Value Cordless Faux Wood Blinds

  No directions, color off

  These don't come with any directions, and the online directions are not helpful at all. Ordered the "pure white" color and it is more of a cream.

  Laura D · January 27, 2016

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Deluxe vinyl roller shade with cassette valance

  The shade itself is fine, but the installation was ridiculously difficult. It was so tight we had to fight to get it in. The lift cord stop allowed several inches of shade to hang down when the shade was as far up as it would go. There were no instructions on how to fix this, so we tried one thing after another. If we set it so that the shade is entirely rolled up, it wouldn't roll back down. We finally compromised, because we were so frustrated that it was no longer worth the effort.

  Response from Blindster

  I'm sorry you had a problem with your shades. It is very important that you order roller shades using the width of the actual opening at the top of the window (only). I'm glad you were able to make the width work. The shade not being roller up properly is usually something that you can fix. I will contact you to see if that is possible. If not, we will remake the shade for you.

  Sandra · January 9, 2016

• Product review

  Deluxe Blackout Vinyl Roller Shades

  Deluxe vinyl roller shade with cassette valance

  The shade itself is fine, but the installation was ridiculously difficult. It was so tight we had to fight to get it in. The lift cord stop allowed several inches of shade to hang down when the shade was as far up as it would go. There were no instructions on how to fix this, so we tried one thing after another. If we set it so that the shade is entirely rolled up, it wouldn't roll back down. We finally compromised, because we were so frustrated that it was no longer worth the effort.

  Response from Blindster

  I'm sorry you had a problem with your shades. It is very important that you order roller shades using the width of the actual opening at the top of the window (only). I'm glad you were able to make the width work. The shade not being roller up properly is usually something that you can fix. I will contact you to see if that is possible. If not, we will remake the shade for you.

  Sandra · January 9, 2016

• Product review

  2 Inch Deluxe Cordless Faux Wood Blinds

  Eh, okay for the price.

  These are pretty cheap feeling. The tilt cord is rough to pull .. but I guess you get what you pay for.

  Response from Blindster

  I'm sorry you are having a problem with your blinds. I will call you to get the issues resolved. The tilt cord should not be rough to pull. This is usually a very easy fix.

  Ryan · January 6, 2016

• Product review

  Deluxe Light Filtering Fabric Roller Shades

  Cheaper looking than expected

  These fabric roller shades were a pale substitute for the ones I bought 26 years ago. I had to hand trim one to fit (using a small saw) and tinker with both to get them to hang straight. I decided to wash and iron my old ones, which were of much higher quality, and rehang them. I'm saving the new ones for the next person who buys my house, as she may prefer the ivory color.

  Response from Blindster

  I'm sorry you aren't happy with your shades. You can return them under our Satisfaction Guarantee for a refund of the full cost of the shades. I will call you to get this resolved.

  Eileen K · January 1, 2016

• Product review

  Cordless Light Filtering Single Cellular Shades

  Wayne

  I've purchased Schaech before and they were excellent. I thought I was getting the same type of shade. The shades that were sent to me the bottom is way too heavy and the tension Spring does not suit the product

  Wayne · December 27, 2015

• Product review

  No Tools Cordless Light Filtering Single Cellular Shades

  Wayne

  I've purchased Schaech before and they were excellent. I thought I was getting the same type of shade. The shades that were sent to me the bottom is way too heavy and the tension Spring does not suit the product

  Wayne · December 27, 2015

• Product review

  Deluxe Room Darkening Fabric Roller Shades

  Order was shipped Wrong

  Three E-mails and no answer from customer service ! My order was for deluxe room darkening shades. I did not get room darkening. Materials and hardware seem to be of excellent quality but the wrong material. Waiting to hear from customer service!!!!!!!!!!

  Response from Blindster

  I'm sorry you have a problem with your shades. I will call you right away to take care of it.

  Ralph · December 26, 2015

• Product review

  2 1/2 Inch Deluxe Cordless Faux Wood Blinds

  So Slow

  I placed my original order with Blindster September 4th. The purchase was for a new home with no existing blinds. The order did not even start production for nearly two weeks. When the order was finally started I was contacted and told that the style I wanted was no longer available. WHY DID IT TAKE TWO WEEKS to let me know? I called to express my frustration and I was told the Order would be rushed and shipped the next day. It was another two weeks before I received an email stating that they had shipped. The order took over a month to receive. The blinds are an average quality at a fair price, but if you need blinds in a hurry, this is not the place to order from!!

  Response from Blindster

  I'm sorry your order was delayed. The production time on your order was definitely not up to our usual standards. I apologize for the inconvenience and appreciate your patience.

  Jeremy · December 16, 2015

• Product review

  Fabric Vertical Blinds

  Fabric vertical blinds

  I love the wooden horizontal blinds we bought here, however, the vertical fabric blinds are not secure and with the slightest bump, the slats fall off.

  Response from Blindster

  I'm sorry you are having a problem. It doesn't sound like the vanes of the blinds are snapped in properly at the top. I will call you so we can determine if that is the problem or if we need to get you a new blind. Thank you for your patience.

  Deborah · December 16, 2015