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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

374 reviews with 2 stars · Clear filters

  • Product review
    1 Inch Cordless Aluminum Blinds

    A mind of their own

    The blinds are lovely, but getting the slats to behave is quite a mystery. In order to get them to close tight, they will not go all the way down, so there is a gap at the bottom where you can see in. I'm kind of not happy. The design is nifty but it does not work, unfortunately.

    Response from Blindster

    I'm sorry you aren't happy with your blinds. I will call you to get this resolved.

    Lisa ·

  • Product review
    Deluxe Light Filtering Zebra Dual Shades

    Found the shades to be

    Found the shades to be poor quality and when putting them up I already noticed the sides where shedding!!

    Response from Blindster

    I'm sorry you are having problems with your shades. I see that you are working Linda on this issue. I will call you to make sure this is resolved.

    Ruth ·

  • Product review
    PVC Vertical Blinds

    Unnecessary Shipping Costs

    The vanes of the blinds you sent were too long, and when I requested them to be replaced with shorter ones, I was told I would be charged an extra $75 for shipping. It's cheaper to just buy new ones from Home Depot (or free to cut them myself, which I did). Such a waste... The blinds themselves were ok but nothing to write home about. Even though I ordered them on sale, I would probably save myself the headache buying blinds elsewhere.

    2kvlt4u ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Not good sizing

    THe blinds don't roll up and down well

    Response from Blindster

    I'm sorry you are having problems with your order. I will call you to get it resolved.

    Niki B ·

  • Product review
    PVC Vertical Blinds

    Had some damage

    As my contractor was putting my blinds up, he showed me where four of the white plastic that connects to the rope were t solid. I have to constantly help them along when I open and close my blinds. We were getting ready for family visits so I told him to go a head and hang them. Not real happy with Blindster at this point. We wanted to order black out LARGE blinds on our patio but now I'm thinking of using another co. NOT A HAPPY CUSTOMER

    Response from Blindster

    I'm sorry you are having a problem with your blinds. I will call you to get this resolved.

    Ruth A ·

  • Product review
    1 Inch Aluminum Blinds

    blinds

    Ordered the blinds a year ago. Just before Christmas 1 of the blinds ordered just fell apart. String came undone and blinds are n many pieces. Not good workmanship, if the blinds only lasted 1 year.

    Response from Blindster

    I'm sorry you had a problem with your blinds. I show that you are working with Whitney to get these replaced under our Limited Lifetime Warranty. I apologize for the inconvenience.

    Mildred C ·

  • Product review
    Premium Plain Fold Roman Shades

    Mediocre quality

    When the blinds are in the up position, it's almost impossible to get them to hang straight. When you pull the drawstring to raise them, once it reaches the top, the right side (the drawstring side) drops about 1/2 inch. In order for them to hang straight I have to pull each of the 3 strings individually, and stop it with the right side about 1/2 inch higher than the left. Then when the string is released it drops to somewhat even. The screws in the two boxes were completely different, even though the 2 blinds were identical. One set had 2 long and 4 short screws, the other had 3 long screws.

    Response from Blindster

    I'm sorry you are having a problem with your shades. I will contact you to get this resolved.

    Mike C ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Stiching and alignment

    The quality of stitching for the edges was not neat and in straight line. Overall they blinds are okay.

    Response from Blindster

    I'm sorry you aren't completely happy with your shades. I will call you to get this resolved.

    Adnan ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    The quality of the material is really sub par... Feels like papyrus paper...where are the hieroglyphics?

    The quality of the material is really sub par... Feels like papyrus paper...where are the hieroglyphics? I really wanted to like this product but unfortunately it's just not high-quality. I guess you get what you pay for.

    Response from Blindster

    I'm sorry you aren't happy with your shades. I will contact you so you can take advantage of our Satisfaction Guarantee. We really do encourage getting the free samples before ordering any fabric shades. The difference can be very dramatic.

    Andrew ·

  • Product review
    Premium Plain Fold Roman Shades

    Get faux blinds instead.

    They look nice, but that's it. The cord is inconveniently in the back... I love to open my blinds everyday so light can come through the house and don't like how cord is hidden. I wish I would have gotten some faux blinds, I had those before from this site and they were excellent and not to mention 1/2 the price. But if you do not like to open your blinds and leave them alone then they are perfect for you. :)

    Jay H ·

  • Product review
    Deluxe Light Filtering Single Cellular Shades

    Not the greatest

    Needed these for the garage so the fact they are cheaply made I am ok with-- the issue I have is the back is white and not the same color as the shade....

    Response from Blindster

    I'm sorry you are not happy with your shades. Most cellular fabrics are white to the outside (facing the outside of the house). When first invented all of the fabric were white to the outside because most homeowner's associations would only allow white colors in the windows. There are some fabrics (although the choice is limited) that are available with the same color on both sides. In the specification section on each product page we list whether the fabric is white or the same color to the outside. We have only 1 product with the same color on both sides: Deluxe Cordless Top Down Bottom Up Cellular Shades. You can also return the shades under our Satisfaction Guarantee. I will call you to see what we can do to get this resolved to your satisfaction.

    Frank ·

  • Product review
    Deluxe Light Filtering Single Cellular Shades

    Late

    This was rediculous. Ordered the shades about a month before we received them. They sent a partial order and never told me that the others would be late. I had to follow up three times before someone finally got the job done. Not happy with the service.

    Response from Blindster

    I'm so sorry you had a problem with the delivery time. You have every right to be disappointed with the production time required to complete your order. I apologize for the lack of follow-through on our part and have taken corrective measures. I will contact you directly to give you compensation for the poor service you received. Thank you for bringing this to our attention.

    Will ·

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