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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

What Our Customers Say

326 reviews with 1 stars · Clear filters

  • Product review
    1 Inch Aluminum Blinds

    To be determined

    Blinds arrived and color did not match. I wanted to use a Black Friday offer code so did not have time to order a swatch. Going to

    Response from Blindster

    I'm sorry you didn't get the color you wanted. We always encourage everyone to get our free samples. I will call you so we can get you what you want.

    Jacob ·

  • Product review
    2 Inch Premium Cordless Faux Wood Blinds

    We were very disappointed in

    We were very disappointed in the quality of our blinds. I know we purchased faux wood, however, they are very cheap looking and they do not operate very good. When we operate the strings to lower the blinds, they do not lower evenly. And the magnetic cover is extremely cheesy. Overall we were extremely disappointed in what we got. Thank goodness we got them on black Friday sale. If we would have paid full price I would have been even more upset.

    Response from Blindster

    I'm sorry you are not happy with your blinds. I will contact you to see what we can do to get this resolved right away.

    Luke ·

  • Product review
    Deluxe Light Filtering Double Cellular Shades

    Have not received this order as of 12/19/15

    Please check your records, order # 548976

    Response from Blindster

    I'm sorry for the delay with your order. We are sending your order out as soon as possible via expedited delivery.

    Marc R ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    Upset with my NOT room darkening shades

    I was very upset when i hung these shades up. They do not darken the room at all!! I called customer service about this and was told i could return them with a handling fee and i have to pay the return costs. I shipped them back today for refund but am extremely upset that you call them darkening and they do NOT darken. I now am out $25 to mail them back and the $5.95 handling fee for No reason!!

    Response from Blindster

    I'm sorry that you weren't happy with your shades. Room Darkening is a term that is typically used for fabrics that block between 90% & 98% of the light. Lighter colors will definitely let in more light. This differentiates from the term Light Filtering which can be anything from sheer to blocking 95% of the light. I will call you to if we can get you a new product to replace these shades at a discount to cover the cost of returning these shades.

    Bonnie S ·

  • Product review
    Deluxe Bamboo Woven Wood Shades

    Unsatisfied

    I order bamboo blinds for my glass doors. The diameter of the top roller was bigger on one end than the other, causing the valance to be uneven. I have sent these back for inspection at the warehouse but told this is likely how they are made. I have been waiting for resolution and need blinds on my doors as soon as possible. I will be requesting a refund and ordering from another company due to poor customer service and lack of follow up. Also, due to poor product.

    Response from Blindster

    I'm sorry you are not happy with your bamboo shades. We have issued a fully credit for your shades.

    Kristen ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    Roller blind

    Very disappointed in the quality of the blind, within 2 days it broke. Customer service was quick and no questions asked when we asked for full refund.

    Melanni ·

  • Product review
    2 1/2 Inch Deluxe Cordless Faux Wood Blinds

    Could be better

    The over all quality is good, and the blinds are the right size. The part I dislike is the right hand cords for raising and lowering the blinds. Instead of combining the 4 cords into 1 pull, there are 4 separate pulls. That's right. There are 4 knobs hanging on the right side to perform the one function of raising and lowering the blinds. It looks terrible.

    Response from Blindster

    I'm sorry you weren't happy with your blinds. Unfortunately, the Federal Child Safety Regulations require that the cords not be joined together to avoid creating a choking hazard.

    Jakob ·

  • Product review
    Faux Wood Vertical Blinds

    Not Happy with Blinds

    Blinds are plastic you can get these at any Home Depot or Lowes for 50.00 Faux Wood Verticle Blinds were plastic and cheap!!! Would not order again. Not satisfied with the plastic blinds. They should advertise that they are plastic not faux wood.

    Response from Blindster

    I'm so sorry you weren't happy with your vertical blinds. You can return these blinds for a full refund under our satisfaction. I will contact you directly to see how you want to get this resolved. You are correct that all window coverings labeled as Fauxwood are made from PVC or a PVC blend. However, there is quite a bit of difference in our verticals and the ones you can typically get off the shelf at Home Depot or Lowes. Our blinds are custom-made to your specifications with custom sizes, controls and control positions. In addition, our blinds include a valance and a Limited Lifetime Warranty against manufacturing defects. Also, the gauge (thickness) of the slats usually varies quite significantly.

    Judy105 ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Blinds

    I ordered two fairly narrow blinds for windows on either side of our front door. The fit great and look good HOWEVER....I didn't realize that this particular product does not retract. Blinds can be adjusted for pitch but cannot be pulled up or let down. It was probably my mistake but, when shopping and trying to save a buck, be aware of the features.

    Response from Blindster

    I'm sorry you didn't realize the the blinds would not lift. Horizontal blinds at narrow widths (varies by product but this product starts at 11 inches and under) only have room in the headrail for 1 mechanisms. Tilting is the usual way to open and close a blind. All of the specification information is listed on each product category on our website.

    Allen ·

  • Product review
    Deluxe Blackout Vinyl Roller Shades

    Blinds don't work and no help

    My original order came with a blind with the spring sprung so didn't work, replacement blind would not work at all. The time spent on these 2 blinds is not worth it. There is no one from manufacturing that will contact you and the people with customer service at Blindster don't know what to tell you. Still waiting for a resolution after dealing with these for 5 weeks.

    Response from Blindster

    I'm sorry for the delay. I show that a remake order was processed and shipped. I will contact FedEx to track the shipment and let you know right away how we can get this resolved.

    Dawnsobiech ·

  • Product review
    Deluxe Room Darkening Fabric Roller Shades

    Do not buy!

    If you expect this to look like the website pics, do not buy. They had 3/4 in gaps between each side of the window. When I called a few times to resolve, I spoke with Becky a supervisor, she seemed not to care, and kept blaming the vendor, and refused to acknowledge that the website pics look nothing like the product you will receive. She the proceeded to offer 75% of my purchase price as a credit towards a different product..her attitude was basically, oh well

    Clzr1 ·

  • Product review
    Deluxe Light Filtering Fabric Roller Shades

    Customer review

    The shade didn't hang right. We weren't happy with it. And because we weren't satisfied we returned it. Had to spend $26 for postage. This was an expensive lesson AND a "handling " fee. We'll never shop with this company again.

    Response from Blindster

    I'm sorry you were not happy with your roller shades or with our policies. Under our Satisfaction Guarantee for a full refund of the cost of the blinds you must pay the freight to return the blinds. Returned blinds are never resold, we donate them to a local charity. Our $5.95 handling fee is not refundable. I do show that your refund has been processed.

    Rlozier777 ·

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