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Where Genuine Design Meets Everyday Living
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
326 reviews with 1 stars · Clear filters
They were great as far as black out goes, except they didn't preform. They wouldn't retract. Why would a company send a product that wasn't tested first
Response from Blindster
I'm sorry you weren't happy with your shades. Every shade is tested before shipping and I apologize that something went wrong with your order. We have issued a refund for this order and asked the factory to pick them up for inspection. I apologize for the inconvenience.
Bobette ·
Cant give you a review as order not received. Premature rating request from you
Response from Blindster
I'm so sorry for the delay in your order. I am checking with the factory now. I will get this order shipped right away via 2 day air.
Charles ·
Ordered two of these cellular shades. They both showed up damaged. There was ZERO packing material - just an over-sized cardboard box. No markings on blinds so who knows who makes these. Despite very accurate measuring there is over 1/2" clearance on the sides... so much for blackout. To top it off we called about our damaged blinds. Customer service rep told us to send in photographs so they can have new shades made. Sent photographs same afternoon and haven't heard a word back! Ordered at blinds . com the same day as blindster. Their blinds showed up almost 5 days sooner and their packaging was almost overkill! Blindster.com ... thanks but not thanks!
Response from Blindster
I'm sorry you had ship damage on your order. I show that we have refunded the cost of the shades back to you. I will definitely share this information with the factory so that they can do a quality review of the packaging used.
Holly ·
Have not bought from blindster and never will. Visited the website and still receiving continuous obnoxious popups and spam. I would expect their products would be just as satisfactory so for that reason I'm out.
Response from Blindster
I'm sorry you were not happy. The popups are actually Google re-marketing campaigns. We do send promotional emails to anyone who creates an account and registers their email address on our website. All of our emails have an "unsubscribe" link at the bottom. If you click on that link we will no longer send you email. I have removed your email address from our files.
Jay ·
Don't be confused by the long, over-explained instructions. Give them the EXACT size you want tip to tip. Ignore the fabric size qualifications identifying how the fabric will be smaller by 7/8 to 1 3/8". NOTE: Blindster is NOT the manufacturer. They are just an online retailer/middleman. The blinds come from a manufacturer in Florida.
Response from Blindster
I'm sorry you had a problem with our instructions. Roller shades are our trickiest product for measuring. I can't agree with your statement to ignore the fabric deductions. You have to take into consideration the tip to tip measurement (at the top which is the widest part of the roller shade) because you need room to mount the shades on an outside mount and you have to make sure they will go inside the window opening for an inside mount. The fabric deduction is important as well. With an outside mount you want to make sure that the fabric covers the window. For an inside mount, we are just making sure that you know there will be larger gaps (larger than any other window covering) on the side of the shade when compared to other blinds/shades. There are very few (if any) retailers of window coverings on the internet (or via other channels like big box stores, distributors, etc.) that actually make their own blinds/shades. Thank you for your review.
Michael ·
SEE ABOVE!!!!!
Response from Blindster
I'm sorry you feel that this is a bait and switch situation but it certainly is not. For custom-sized window coverings, the size will always affect the price. Even the blinds you buy in the big box stores vary in price depending on the size purchased.
Greg ·
Never received yet and u want a review
Response from Blindster
I'm sorry your order was delayed. There is no excuse for the delay. We did issue a credit on your order and shipped it out by 2 day air. It is scheduled to arrive today by 8 PM. Thank you for your patience.
Edward ·
When I ordered my black out blinds I was shorted 1/2 in inch (window was 60 they sent a 59 1/2 ! Great black out feature except the 1/4 inch on both sides of my window! Doesn't seem like much but light beams in both sides so I'm not getting full advantage of room darking!! Not happy!!
Response from Blindster
I'm sorry you aren't happy with your cell shades. I see on your order that we have already ordered a new shade for you at the wider width. Thank you!
Heidy N ·
I have not yet received them .. they were shipped but not to me.. Have been waiting to hear back from you folk on getting some replacements send ... Have not heard anything yet ... But would really like to get my blinds
Response from Blindster
I'm sorry that you haven't received your blinds. The FedEx tracking information shows that it was delivered on 12/21 and left on the front porch. We have requested that FedEx track down your shipment. If they have not found it in a few days we will remake the blinds and ship them to you as quickly as possible. I apologize for the delay and appreciate your patience.
Mary L ·
Wow where to begin.. Here are some facts I faced when ordering from Blindster. 1. Ordered on Nov 30 due to a black friday coupon code. Didn't receive my order until December 19th. I requested some updates after the 10th business day waiting and their email reply suggested someone would contact me with an update. Nobody contacted me. 2. After ALL the delays in shipping, I finally received my order.. but it was the wrong order! I emailed blindster to let them know of the issue and didn't receive a reply until... 3. They sent FedEX to come pick up the package so that it could be returned to Blindster for a refund. I have no problem with this other that Blindster failed to tell me they requested FedEx to come pick up the package.. So when the FedEx guy woke me up (I work third shift) asking for a the package he was to pick up.. I was very confused. Blindster alerted me to the Fedex pickup via email, but only AFTER Fedex had already come to me. So I called up Blindster to complain and after explaining the situation to a rep I was put on hold to speak to a manager.. WELL, i was forgotten on hold and after waiting for so long their phone system hung up on me. WHat an awful experience.. From the mistakes to the poor customer service.. If you are lucky and they get your order right, then great. If you're not lucky and someone messes up... well goodluck with this company. My experience was so horrible I wouldn't recommend them. At least if they tried to make up for wasting my time and causing me frustration as a customer, I would be of a different opinion. Ultimately, this company didn't care or even attempt to communicate with me properly throughout the issue.
Response from Blindster
I apologize for your experience. Your order was not only delayed with the high volume during the holiday season but there also was a mistake by the factory and you were shipped the wrong order. On top of that our customer service did not keep you up to date on the status of your order. I'm sorry for the frustration that this experience has caused you. We normally bend over backwards to apologize and remedy any situation. However, your last email to us went to a spam folder because of the profanity and vulgar content that it contained. By the time I saw your last email to us we had already fully refunded your money for this order and I felt it was best to let the communication trail end. Thank you for your professional and courteous review.
Victor ·
i have still yet to receive the correct blinds, my first order was incorrect (only sent me top down instead of TDBU) and most of those had broken pieces. There was no communication to me about when Blindster would be closed over the holiday so my questions and emails went unanswered for days. Not at all a professional company, I'm really disappointed so far.
Response from Blindster
I'm sorry you didn't get the response you deserved. I show that your new shades are estimated to ship out today. Unfortunately, the factories work only a day or two between Christmas and New Year's Day. Thank you for your patience.
Kerry ·
i have still yet to receive the correct blinds, my first order was incorrect (only sent me top down instead of TDBU) and most of those had broken pieces. There was no communication to me about when Blindster would be closed over the holiday so my questions and emails went unanswered for days. Not at all a professional company, I'm really disappointed so far.
Response from Blindster
I'm sorry you didn't get the response you deserved. I show that your new shades are estimated to ship out today. Unfortunately, the factories work only a day or two between Christmas and New Year's Day. Thank you for your patience.
Kerry ·
