Longer Delay
I ordered these and blindster took a lot longer to make them compared to previous purchases. You should probably call if you need them fast.
Dpl ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
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The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
What Our Customers Say
326 reviews with 1 stars · Clear filters
- Cordless Light Filtering Top Down Bottom Up Single Cellular ShadesProduct review
- No Tools Cordless Top Down Bottom Up Single Cellular ShadesProduct review
Longer Delay
I ordered these and blindster took a lot longer to make them compared to previous purchases. You should probably call if you need them fast.
Dpl ·
- Deluxe Blackout Fabric Roller ShadesProduct review
Poor Quality
I want to start out by saying we have been very loyal Blindster customers and this is the first time I've ever been really disappointed with a purchase. This was my first time buying roller shades as opposed to blinds. First of all they look really cheap, from the fabric to the stitching to the roller part. We did not buy the valance, which I now regret but at the time thought it was way too pricey given that it is automatically included when you purchase blinds. I didn't see how this was any different. It looks super tacky without it, though. Secondly, you can see part of the cardboard roller on the sides of each of them, which shouldn't be the case even without ordering a valance. And third, we've only had them up in my son's nursery for about a week and one of them already broke. It wasn't going up and then just came all the way undone off the cardboard roller. I had to manually roll it back on and now it's just stuck in the down position because it has lost its spring retraction. Super disappointed and would not recommend this to anyone :(
Response from Blindster
I'm sorry you aren't happy with your roller shades. I will call you to get this resolved under our Satisfaction Guarantee.
Leah ·
- Deluxe Bamboo Woven Wood ShadesProduct review
Disappointed.
You ordered three of these . The first thing I noticed on two of them was the inconsistent color . We installed them about three months ago and they do look very nice in our living room . Two of the blinds are opened and closed on a regular basis . Ironically, these are the same two blinds which we have had trouble with . First problem, the blinds won't stay open on their own . I had to tie off the control cords to keep them open . Secondly, on three different occasions the control strings broke , or came loose from their attachment . Had to take the blinds down reroute the strings and reattach them . Third, again, problems with the control cords . The plastic pieces on the control cords where they come together and are contained within a 1 1/2 inch decorative piece of plastic . Each and every one of these plastic pieces have come apart and I had to either glue or tape them to keep the two halves from continuously separating . Needless to say , I am very disappointed what I paid for these blinds and the poor quality . Fortunately, I have been able to repair each problem on my own and not go through the hassle of returning them through warranty . As far as the discoloration , we were able to touch that up with some markers we bought . Be very careful when buying these blinds . If they are in the room where they need to go up and down every day . I would expect the same problems I have had . When I look at how they are put together , I can see why they are falling apart
Response from Blindster
I'm sorry you are having a problem with your shades. I will call you to get this resolved.
Mjbuck ·
- Deluxe Room Darkening Fabric Roller ShadesProduct review
Ugly hardware!!!
Cons: The images of the blinds are lovely! However when we mounted ours, inspite of the horrid instructions, the hardware is glaringly ugly. Nothing conceals it as the image suggests. Pros: The quality of the fabric is great. And the speed of delivery was impressive. Bottomline: If you have any taste whatsoever these blinds won't do. Total waste of money, I will be taking them down and replacing them. Buyer with taste beware!!
Response from Blindster
I'm sorry you aren't happy with your order. The standard roller shades will have hardware that is visible after mounting. The cassette valance option covers the hardware and makes mounting easier. I will call you to see what we can do to resolve this under our Satisfaction Guarantee.
Ruth B ·
- Deluxe Room Darkening Fabric Roller ShadesProduct review
not happy
gave the inside mount measurements as suggested on the order site, the width is lacking a total of about 2 1/2 inches. Looks uneven because they are rolled on the CARDBOARD roller crooked. Not satisfied, will deal, but won't order anymore. love the color and fabric but thats about it!
Response from Blindster
I'm sorry you are not happy with your shades. I will contact you to get this resolved.
Tracey ·
- Deluxe Room Darkening Fabric Roller ShadesProduct review
POOR
quality of hardware and materials = POOR customer service = EXCELLENT
Response from Blindster
I'm sorry you aren't happy with your shades. I will contact you to get this resolved.
Debbi A ·
- Deluxe Light Filtering Fabric Roller ShadesProduct review
Not nice blinds at all
The blind material was very cheap it was almost like paper mach. Terrible time installing them as our cord stop was misplaced on the chain and after several hours we fixed it. The blinds at home depot are even much better quality. Very disappointing.
Response from Blindster
I'm sorry you aren't happy with your roller shades. The fabric in these shades are actually polyester. I will call you to get this resolved.
John K ·
- Deluxe Light Filtering Zebra Dual ShadesProduct review
not happy
my shipment never arrived. Someone is working on it - but don't know when I will receive my blind.
Response from Blindster
I'm sorry you have had to wait so long. Your first shipment was lost. Unfortunately, FedEx requires that we let them try to find the package before they will agree that the delivery is a lost shipment. Your remake order shipped on 9/8 and is estimated to delivery on 9/13. I apologize for the delay. Thank you for your patience.
Theresa ·
- Deluxe Blackout Vinyl Roller ShadesProduct review
Blinds don't retract
These blackout shades are fully extended, permanently, in my sons nursery....... It looks absolutely ridiculous and angers me every time I go in there. And I hardly have time to call, or go get new ones or take these down and try to fix these - considering I have a days old newborn at home. Also, it's embarrassing when visitors come to see our newborn and then ask to see the nursery and it's pitch black - it takes away from the whole nursery.
Response from Blindster
I'm sorry you had a problem with your shades. I will call you right away to get this resolved.
Bridgette B ·
- Deluxe Blackout Fabric Roller ShadesProduct review
Third time a charm?
We ordered three of these. All of my window openings are identical - as they should be - the windows are machine made. One of the units did not have enough material. It had exactly the length of material we specified, but they didn't account for the roll on the tube. So, when we tried to close, there wasn't enough material to release the clutch. We checked the length of the shades on the other two, and sure enough, one had an extra 3.5 inches, and the other 6 inches. We advised the company, and they sent a new one. The new one arrived and we tried to install it. This time, the width of the shade was too long. I tried installing it by bending the mounting brackets, no-go. I contacted the company, and advised them of the problem. We were asked to send photos, with tape measure showing the two units side-by-side. We did that, and they authorized another replacement. This time, it arrived. I was able to successfully install it, but his time, I had to bend the mounting brackets to get it in, then bent them back again once installed. It works - and we hope they last. The rating and the story speaks to a quality control issue. The service I received from Kim was excellent - she was out point of contact throughout the process, and always very professional. Can't complain about that.
Response from Blindster
I'm sorry you had problems with your shades. I have addressed your issues with the factory. I apologize for the inconvenience and thank you for your patience. I will pass on your comments to Kim.
Mark ·
- 2 Inch Deluxe Cordless Faux Wood BlindsProduct review
Nothing "Deluxe" about these blinds....
Not only has the purchase process been a nightmare but the quality is sub-par, at best. A third of the blinds came defective. The tilt mechanism did not work. Another third were cut too big. The process to get the whole thing rectified has been nothing short of unpleasant. The blinds that did work and were of proper size feel like the cheapest faux-wood blinds I've ever used. I'm not expecting a million dollar product at a drastic discount.... but I'd like something on-par with the big box stores. I'd love to just return them all... but then I'd be out a hundred bucks plus on shipping. Lesson learned... buy somewhere reputable and in-person.
Response from Blindster
I'm sorry you are unhappy with the blinds. Per our telephone discussions, all we need are photos showing that the blinds were made to the incorrect size. The factory will remake any blinds that are made to the incorrect size at no charge. If you need the blinds remade to a new size we can do that under our Fit or Free Policy. We will remake the 3 blinds with defective tilts at no charge or refund you the cost of these blinds (your choice). You also can return the remaining blinds under our Satisfaction Guarantee for a refund of the cost of all the blinds returned.
Brad ·