Had trouble with adjusting blinds
Had trouble with adjusting blinds
Response from Blindster
I'm sorry you had to adjust the tilt mechanism. I have let the factory know about your problems and will contact you to make sure everything is resolved.
C ·
Customer Reviews for Blindster
At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.
“We don’t just want customers today...
We want customers for life”
Real Products, Real Homes
Where Genuine Design Meets Everyday Living
In Their Own Words
Real windows, in real homes, filmed by our customers
The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.
Sonia q · Deluxe Light Filtering Zebra Dual Shades
Awesomeness
Jan · Deluxe Light Filtering Zebra Dual Shades
I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.
Beth · No Tools Cordless Light Filtering Single Cellular Shades
Why Customers Trust Blindster
Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:
- Affordable custom blinds without compromising quality
- Easy-to-follow measuring and installation guides
- Fast, reliable shipping and responsive support
- Free samples to help you choose the right style and color
- 100% Satisfaction Guarantee and Fit-or-Free policy
Don’t just take our word for it—see what real customers have to say!
4.73
Based on 42,041 reviews
What Our Customers Say
326 reviews with 1 stars · Clear filters
- 2 Inch Deluxe Cordless Faux Wood BlindsProduct review
- Deluxe Blackout Double Cellular ShadesProduct review
Ron Brown Architect
The first order came in with material wrinkle defects at the head where the material was shoved into the latch box. After complaints, a second order was received with the identical damage as the first order. I give up. Ron Brown Architect
Response from Blindster
I'm sorry for the problems with your order. I will call you to get this resolved.
Ron ·
- Deluxe Light Filtering Fabric Roller ShadesProduct review
The quality of the product is very bad,
The blinds curl, the bottom rain is never straight - it is made of cheap wood so it never makes it align straight, when you pull the chain it is very hard to pull on it - it has no rollers or ball bearings (much cheeper this way), I made this mistake or getting this product. Currently in contact with support to return this, will see and post how smooth that goes.
Response from Blindster
I'm sorry you aren't happy with the shades. I see that you are working with Cindy. I will call you to make sure everything is resolved.
- Deluxe Blackout Single Cellular ShadesProduct review
Your cordless blackout blinds do
Your cordless blackout blinds do not stay up very well. When I pull them down at night, they come off the top. Then I have to struggle to put them back up on the magnets. Very disappointing :-(
Response from Blindster
I'm sorry you are having problems with your cell shades. I see that we have already ordered a remake for your windows. I will call you to make sure everything is resolved.
Terry ·
- Deluxe Cordless Light Filtering Pleated ShadesProduct review
Stains on fabric. Inspect before installing!!!
After installation, I lowered the blind to find small inkstains on fabric.
Response from Blindster
I'm sorry for the problems with your pleated shades. I will call you to get this resolved.
Thomas C ·
- 1 Inch Aluminum BlindsProduct review
Didn't pull up right
The blinds wouldn't pull up. I think they weren't threaded on one side. They were for a cabin so it took awhile to get them there - I still need to return them and see if you make good on the warranty. I ordered 3: 2 work and are great. The third doesn't. I guess I have to rate poor as a one-third defective rate is not good.
Response from Blindster
I'm sorry you are having problems with one of your blinds. I will call you to get this resolved.
Sharol ·
- Deluxe Light Filtering Single Cellular ShadesProduct review
Not a fan of the button release.
I am having a tough time with this shade, It goes up and down easily but, won't level in-between..
Response from Blindster
I'm sorry you are having trouble with your cell shade. I will call you to get this resolved.
Crystal P ·
- Deluxe Blackout Fabric Roller ShadesProduct review
Poor construction
Blind is cut at angle so hangs out one side of valance
Response from Blindster
I'm sorry you are having problems with your roller shades. I will call you to get this resolved.
Jerry ·
- Deluxe Blackout Vinyl Roller ShadesProduct review
Really poor quality, very unhappy
I tried twice now to purchase blinds online. From the fact that they broke twice already my installer told me they are really poor quality. Also the last one I just bought the color of the actual blind didnt look like the picture.
Response from Blindster
I'm sorry you aren't happy with your shades. Your 2015 order is covered by our limited lifetime warranty. I will call you to get your issues resolved.
David H ·
- Cordless Blackout Top Down Bottom Up Single Cellular ShadesProduct review
Dissatisfied
I am not happy with this blind, I purchased one for a small window to see how I would like before thinking of doing all my windows. This one does not stay all the way up as there is no magnet to keep it up thus there is an unacceptable gap at the top, also there was to much taken off the sides of my measurements thus letting into to much light, not happy with it
Response from Blindster
I'm sorry you aren't happy with your cell shade. I will call you to get this resolved.
Vernon ·
- 2 Inch Deluxe Cordless Faux Wood BlindsProduct review
Settle 2" faux blind
Arrived with zero instructions, finally figured out how the valance attached. After hanging, the top blind had a large gap at top when closed allowing unwanted light and lack of privacy at night. Also the blinds appeared to be wavy or sagging in appearance. Sent letter of complaint and was told to keep old blind and that a new one would be sent to me. However as of last Saturday it had not arrived yet. Hopefully the replacement will be of better quality.
Response from Blindster
I'm sorry you had a problem with your fauxwood blinds. I will check the status of your remake and call you with the details. I apologize for the inconvenience.
Rich ·
- Deluxe Blackout Single Cellular ShadesProduct review
Hard to rate
The blinds came with the incorrect hanging brackets. I put up the brackets without checking them(I'll never do that again), and I have been without any shades ever since. It was hard to catch up with anyone there because everyone seemed to go on vacation at the same time. I just got new brackets in the mail yesterday, but they were the same incorrect brackets that came with the blinds. I am supposedly getting the correct ones today. I hope so, because I am going blind looking into the Sun every afternoon as this shade belongs in my office. The temperature gets up to 95 degrees in here with the sun blasting in. It is killing me.
Response from Blindster
I'm so sorry that you have so many problems getting your brackets. This is inexcusable. I will call you and get this resolved right away.
Kelly ·