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Customer Reviews for Blindster

At Blindster, we take pride in helping our customers transform their homes with high-quality custom blinds, shades, and shutters backed by exceptional customer service.

“We don’t just want customers today...
We want customers for life”

— Kyle Cox, Founder & CEO

Real Products, Real Homes

Where Genuine Design Meets Everyday Living

In Their Own Words

Real windows, in real homes, filmed by our customers

The product is truly beautiful! The instructions really need to be more detailed and comprehensive, and instead of illustrations, actual photos of the parts would be more helpful. The parts of the tension device should be identified. I had to use Google and ChatGPT to know where the plunger is and to ensure the accuracy of the instructions.

Sonia q · Deluxe Light Filtering Zebra Dual Shades

Awesomeness

Jan · Deluxe Light Filtering Zebra Dual Shades

I ordered 4 no tools cellular shades for a sunroom. Each window was a different size but Blindster instructions for measuring were easy to follow. The shades arrived in about a week and were very easy to install. They fit perfectly! They look great, help to shade the room from the morning to midday sun, but still let in plenty of light. I am very pleased with the product quality, ease of installation, and the entire experience.

Beth · No Tools Cordless Light Filtering Single Cellular Shades

Why Customers Trust Blindster

Thousands of homeowners across the U.S. have trusted Blindster to deliver the perfect window treatments for their spaces. Whether it’s cordless faux wood blinds, light-filtering cellular shades, or motorized roller shades, our customers appreciate:

  • Affordable custom blinds without compromising quality
  • Easy-to-follow measuring and installation guides
  • Fast, reliable shipping and responsive support
  • Free samples to help you choose the right style and color
  • 100% Satisfaction Guarantee and Fit-or-Free policy

Don’t just take our word for it—see what real customers have to say!

4.73

Based on 42,041 reviews

What Our Customers Say

1,193 reviews with 3 stars · Clear filters

  • Product review
    Faux Wood Vertical Blinds

    Vertical blinds

    They look good but don’t lay as evenly as I hoped. There are gaps in some areas.

    Value of Product
    4 out of 5
    Quality of Product
    4 out of 5

    Response from Blindster

    Hi Nancy! Thank you for taking the time to share your feedback on the Faux Wood Vertical Blinds. We're glad to hear that you think they look good, but we're sorry to hear about the issues with uneven laying and gaps. A member of our customer service team has reached out to you in a separate email. We look forward to assisting you!

    Nancy, Lakeville, United States ·

  • Product review
    2 Inch Deluxe Cordless Faux Wood Blinds

    Blinds do not close tight at the bottom.

    I am waiting to hear back in regards to the blinds do not close tight at the bottom.

    Value of Product
    4 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    2 out of 5

    Response from Blindster

    Hi Jean, thank you for reaching out and sharing your concern with us. We see that a member of our customer service team is currently assisting you. If you have any further questions, please feel free to give us a call, start a live chat or send us an email!

    Jean, Imperial, United States ·

  • Company review

    Harder than I thought. My windows had a thin metal plate around the intosurface which made it difficult to insert and tighten screws. Tensioners are a pain to figure out and mount correctly!!!

    Response from Blindster

    Thank you for your feedback, Terry! We appreciate you sharing your experience with the installation process. We understand that unique window designs can sometimes make installation tricky, and we’re sorry to hear that the tensioners were a challenge for you. If you have any specific questions or need additional tips, our customer service team is here to help. We truly value your input and hope your shades are everything you wanted! Thank you for choosing Blindster!

    Terry, Saint Charles, United States · Verified Buyer ·

  • Product review
    Deluxe Light Filtering Solar Shades

    Looks great and meets my needs.

    Great for what I need at great prices. Couple of things though: 1) There could be better help/explaination for outside mounts for commercial windows. 2)Two out of four end caps had broken clips, but we were able to use it anyway.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    4 out of 5

    Response from Blindster

    Hi Michaele! Thank you for your feedback on the Deluxe Light Filtering Solar Shades. We're glad to hear that they meet your needs at a great price. We appreciate your suggestions and we're also sorry to hear about the end caps and a member of our customer service team has reached out to you about them. If you need further assistance, please feel free to reach out. We're looking forward to assisting you!

    Michaele, Saint Augustine, United States ·

  • Company review

    The blind is low quality compared to others I have in my home.

    Response from Blindster

    Hi Mary, thank you for taking the time to share your thoughts. We’re sorry to hear that the quality of the blinds did not meet your expectations. We strive to offer a range of products to suit different needs, and your feedback is invaluable for our continuous improvement. If there's anything we can do to assist you further, please don’t hesitate to reach out. We appreciate your input and hope to have the opportunity to serve you better in the future.

    Mary, Houston, United States · Verified Buyer ·

  • Company review

    I was pleased with the quality and delivery. Unfortunately, the blinds came with width and height transposed. I do not know if I made a mistake, or if they were made wrong. I just want to get the right size, and order properly with the spring sale price. I will call the number given in the refund information, but I do not know what the refund conditions are. It seems a lot to pay $100 for shipping for the remake of an order that only cost $56. It seems a "ticket number" is required to reference the service conversation, but it does not appear.

    Response from Blindster

    Thank you for your feedback, John! We're glad to hear you were pleased with the quality and delivery of your blinds. We're sorry to hear about the sizing issue. Please reach out to our customer service team with your concerns, and they’ll be happy to assist you in getting everything sorted out, including understanding our 60 Day Satisfaction Guarantee. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this for you. Thank you for choosing Blindster!

    John, United States · Verified Buyer ·

  • Company review

    I haven’t installed them yet as they took 10 days to ship and I went out of town for a week 10 days to ship Do you find that acceptable ?

    Response from Blindster

    Thank you for your review, John! We apologize for the shipping delay and understand how frustrating that can be. Overall, including shipping, our product turn-around is 2 weeks. This does include one-day products that ship in one day but take the normal time frame for shipping. We appreciate your patience and hope you enjoy your blinds once installed!

    John, United States · Verified Buyer ·

  • Product review
    Super Value Cordless Bamboo Woven Wood Shades

    Blinds came quickly

    I love the new blinds. I would have give a better rating but one of the blinds seems to be defective. You can see through in more areas than the others.

    Value of Product
    3 out of 5
    Quality of Product
    3 out of 5
    Ease of Installation
    5 out of 5

    Response from Blindster

    Hi Wendy! Thank you for your review. We’re glad you love your new Super Value Cordless Bamboo Woven Wood Shades. Your feedback is important, and a member of our customer service team has reached out to you regarding your order. We're hear to help!

    Anonymous, Sterling, United States ·

  • Product review
    Cordless Light Filtering Double Cellular Shades

    The blinds look great….laying on the floor because I didnt receive any hardware. Still waiting for hardware a week later.

    Value of Product
    4 out of 5
    Quality of Product
    5 out of 5
    Ease of Installation
    1 out of 5

    Response from Blindster

    Hi David, thank you for taking the time to leave a review! We're glad to hear that you find the shades nice, but we're sorry to hear that you didn't receive hardware with your order. A member of our customer service team has reached out to you. We're here to help!

    David ·

  • Company review

    Received and one blind (black/gray) had a broken plastic part that locks into the roller, had to superglue for it to work. When adjusting the light filter the material on the shade slides about instead of being a smooth up and down motion

    Response from Blindster

    Thank you for your review, Sonja! We're sorry to hear about the broken part and the difficulty you're experiencing with your shade. Your feedback is vital to us, and a member of our customer service team has reached out to you. Thank you for choosing Blindster and we look forward to assisting you!

    Sonja, United States · Verified Buyer ·

See our reviews on REVIEWS.io